Blog RSS https://plek.co/en/blogs/rss.xml en Plek update: smart integrations https://plek.co/en/www.plek/co.nl/blog/smart-integrations <p><span><span><span><span><span>We are releasing an updated version of Plek between 3 and 7pm today. What to expect? The past month we have been working hard to integrate new software systems with our Plek platform. The security of our platform has also been tested. Read along to find out what to expect from this new update. </span></span></span></span></span></p> <h2><img alt="Geslaagd" data-entity-type="file" data-entity-uuid="8496e53d-46e5-4b36-98a0-505cea5ed58a" height="129" src="/sites/plek.co/files/inline-images/ta%20vliegende%20start.png" width="192" /></h2> <h2>We have passed the test! </h2> <p><span><span><span><span>Safety first! To maintain a high level of security, Plek needs to undergo a pentest every once in a while. A penetration test is an authorised simulated cyberattack. The purpose of this test is to evaluate the security of the platform. And w</span></span></span></span><span><span><span><span>e are very proud to announce that we have passed the test! </span></span></span></span></p> <p><img alt="Office koppelingen " data-entity-type="file" data-entity-uuid="a2dca297-b1d2-4abb-a998-6f3e845d072a" height="152" src="/sites/plek.co/files/inline-images/Office%20365%20illustration.png" width="208" /></p> <h2><br /> Collaborate on documents  </h2> <p><span><span>After the release, it will become much easier to share and edit documents within Plek. Via SharePoint documents can be synchronised with the platform. You can then search, read and edit them. </span></span></p> <p><span><span>Plek groups can also be linked to a SharePoint site. As a result, documents in groups are automatically synchronised with the documents on SharePoint. This way you will always have the latest version in both places available. </span></span><span><span> </span></span></p> <p><span><span>Want to know more about our <a href="https://plek.co/nl/office365">Office 365 integration</a>? Have a look at <a href="https://plek.co/nl/office365">our information page</a> or check the possibilities with your accountmanager. </span></span></p> <p><img alt="Synchronisatie office 365" data-entity-type="file" data-entity-uuid="72d633b1-065c-4b87-bbc1-cf2f467f38b7" height="154" src="/sites/plek.co/files/inline-images/text%20image%20o365%20-%205.png" width="240" /></p> <h2> <br /> AFAS and Plek </h2> <p><span><span>We are working on a customer specific solution to integrate AFAS and Plek. As a result, user data will be automatically synchronised with Plek. New users will be automatically uploaded on the Plek Platform. This way your user data is always up to date!</span></span></p> <p><span><span><span><span><span><span><span>Questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co"><span><span><span>support@plek.co</span></span></span></a> or call <a href="tel:+31203697577"><span><span><span>+31 (0)20 - 369 7577</span></span></span></a></span></span></span></span></span></span></span></p> 9 May 2019 Marit https://plek.co/336 How to manage information overload? https://plek.co/nl/blog/how-to-manage-information-overload <p><span><span>More than 2,1 million employees in Holland suffer information overload. In a world with data is unlimited and always available, information overload can become a serious threat for individuals.</span></span><span><span> </span></span><span><span>But don’t worry, we have some good tips and tricks on how to deal with this. Read along to find out!</span></span></p> <p><span><span><span>Every year TNO and CBS monitor the work situation of almost 60.000 employees in Holland. And the results of this year’s research were quite surprising! Almost three out of ten employees acknowledged that they had difficulties to process the amount of data they received in one day. </span></span></span></p> <p><span><span><span>It is an unintentional result of the digital era in which we life. Not even a decade ago, you had to call or meet with colleagues in order to discuss work related matters, while nowadays it has become so easy to send colleagues a quick update by e-mail. As a result, we receive more messages in a quicker period of time. <span>Information systems, designed to better organise those new data flows, often unwittingly provide extra administrative tasks. We want to become more productive, but instead we are doing the opposite! </span></span></span></span></p> <h4><span><span><span>Managers experience the biggest information overload</span></span></span></h4> <p><span><span><span><span>Especially highly educated people suffer information stress. Managers in the Healthcare, ICT and education sector, receive so many streams of information, that they don’t know how to deal with it anymore. It not only causes you a lot of extra energy, it's also disastrous for your focus, productivity and motivation. Our brain is not used to deal with multitasking. Time to act! </span></span></span></span></p> <h4><span><span><span><span>There is hope.. </span></span></span></span></h4> <p><span><span><span><span>The unintended problem we have created ourselves, can also be solved by ourselves. Always ask yourself the following question: which type of information is truly relevant for and within my daily work? If you think about this beforehand, it becomes easier to manage your information channels. </span></span></span></span></p> <p><span><span><span><span>At Plek we already do this since all our channels and groups are fully personalised and easy to adjust. Decide yourself which information you want to have on your homepage. By becoming a member of a personalised group for example. Within Plek there are team groups, department or project groups. At Plek we always help our clients to make the right choices for a group structure, to avoid multiple irrelevant groups. </span></span></span></span></p> <p><span><span><span><span>Users can also redesign their own news and information blocks within their own homepage. You can also minimise a block of information if you temporarily don’t want to see it anymore. </span></span></span></span><span><span><span><span>Via Push notifications on your mobile, desktop or e-mail, you will receive the most important news updates. With the possibility to easily adjust those notifications, to avoid information overload!  </span></span></span></span></p> <p><span><span><strong><span><span>A few last tips!</span></span></strong></span></span></p> <p><span><span><span><span>Information stress starts with a common approach. Make good agreements within your team to avoid information overload. Maybe you want to stop sending information in the evening or during the weekends or at specific moments during the week. When you leave for holiday, turn on the <a href="https://plek.co/en/blog/snooze-your-job">Plek holiday snooze</a> to fully relax without receiving any notifications. </span></span></span></span></p> <p><span><span><span><span>Last but not least: make sure do to the most important things early in the morning. Or after a break because productivity gets a boost when your brain has been recharged again! </span></span></span></span></p> 8 May 2019 Marlou https://plek.co/335 From inspiration to implementation! https://plek.co/en/plek.co/en/blog/from-inspiration-to-implementation <p><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span>Implementing a new internal communication platform. It can sometimes feel a bit overwhelming. But if you try to do it in small and logical steps, you will notice that things will go smooth and easy. And once the platform has been launched, it becomes indispensible! </span></span></span></span><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span>Read along and see how Bibliotheek Rivierenland has implemented and launched their platform. </span></span></span></span></p> <h4><span><span><strong><span lang="NL" xml:lang="NL" xml:lang="NL">Self managing project team </span></strong></span></span></h4> <p><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span>With more than twenty locations in eight municipalities and about 350 people, volunteers and employees, working together on a daily basis, Bibliotheek Rivierenland needed a more centralised communication platform. </span></span></span></span></span>Instead of pre-selecting employees for a specific workgroup, Bibliotheek Rivierenland choose to make a spontaneous announcement. And this worked! The employees in the final workgroup were more enthusiastic, self managing and brought in a more diverse output, due to their different backgrounds. </p> <p><img alt="Smiley" data-entity-type="file" data-entity-uuid="d3be0437-7e7a-46b1-8985-25c27584fb7f" height="56" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-50_2.png" width="431" /></p> <p> </p> <p><strong>Check, test, double check </strong></p> <p>Project members easily agreed upon the design and content of the new platform. More important however, was the test phase. The project group got the chance to already test the platform two months before. A good thing because it made them feel more responsible for the end results and the content on the platform. Project members automatically became ambassadors. And even better: after the official launch, other employees didn't find a boring, empty, platform. Instead, they got acces to a platform filled with exciting news, interesting channels and recent updates.</p> <p><strong>Space for everyone</strong> </p> <p><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span>Volunteers and employees are equal on the new communication platform of Bibliotheek Rivierenland. The platform is therefore accessible for everybody and very easy to use. Information channels filled with useful updates were quickly launched. Think of information such as: "t</span></span></span></span></span>he average workday of an employee" Or the group: "biebjes en bapjes," a channel in which employees can share fun facts and informal news with each other.</p> <p>The input has already led to many other new surprising things within the company: talented writers (besides reading, library employees also like to write!), music talent (with the introduction of a new intranet song and a library chore) and new images such as the photo comics about work related information. </p> <p>Plek is now waiting for a book filled with intranet columns of Bibliotheek Rivierenland!</p> <p><img alt="Ster " data-entity-type="file" data-entity-uuid="b8905d94-4d74-4106-b581-352e28656a68" height="55" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-52%20copy_1.png" width="424" /></p> <p>Need more inspiration after reading this story? You can find more interesting stories and other cases <a href="https://plek.co/en/cases">here</a>. </p> 17 April 2019 Marlou https://plek.co/332 Plek update: something for everyone! https://plek.co/en/blog/Plek-something-for-everyone <p dir="ltr"><strong>We are releasing an updated version of Plek between 3 and 7pm today. What to expect? Changes in the app, new user rights when creating agenda items and a statistics update. </strong></p> <h2 dir="ltr"><strong>Apps in the app</strong></h2> <p dir="ltr">Good news! As of today, it will be possible to access links to other applications via the mobile app. Useful for colleagues who want to access applications via their mobile. Application links can be found in the top left corner of the menu bar (the nine dots icon). </p> <p dir="ltr">Does your application/shortcut have a specific link for mobile use? No problem! When adding or modifying an application, you can adjust your settings for the different devices (mobile or desktop). </p> <p>Please note: the app will be released one week later than the official desktop update. </p> <p dir="ltr"><img alt="uitleg personen" data-entity-type="file" data-entity-uuid="cca63d54-3fda-47ae-b03a-8f6ac824d34f" height="273" src="/sites/plek.co/files/inline-images/textimage_onderwijs%202%20%281%29_0.png" width="389" /></p> <h2 dir="ltr"><strong>New user rights for calendar items </strong></h2> <p dir="ltr">User rights when creating calendar items can be adjusted. This is optional. Currently anyone can create a general calendar item in Plek. This will stay the same. But if you prefer to change user rights, your account manager can change this for you. </p> <p dir="ltr"><img alt="Statistieken " data-entity-type="file" data-entity-uuid="82b6680e-e142-4813-8195-20893dda16c5" height="187" src="/sites/plek.co/files/inline-images/statistieken%20mobiele%20app%20mirrored.png" width="373" /></p> <h2 dir="ltr"><strong>Statistics, statistics, statistics </strong></h2> <p>We've been working on it for a while: the Plek statistics. But it's a big and complex change. What can you expect this time? The look and feel of the new pages will be more consisted. The statistics are also calculated in a different way. As a result, data will be processed in a faster way. New changes within the Plek statistics page will be  closely monitored. Do you have feedback? Or do you see room for improvement? Let us know!</p> <p dir="ltr"><img alt="Message " data-entity-type="file" data-entity-uuid="b8df30d3-7217-4967-9a84-e5bee04e5755" height="75" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-61.png" width="578" /></p> <p dir="ltr"><strong>Questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577">+31 (0)20 - 369 7577</a></strong></p> 11 April 2019 Marit https://plek.co/330 Intranet Conference 2019 https://plek.co/en/blog/intranet-conference-2019 <p><span><span><span><span>You might have seen a few pictures of our eye-catching stand on <a href="https://www.facebook.com/plekintranet">social media</a>. With two rappers, a few scaffolds and building company TBI-Infra we can definitely say that we stood out from the rest during this year’s conference. </span></span></span></span><span><span><span><span>But for those of you who missed it, we have made an overview of the three most important topics discussed during this day. Read along and find out what is happening in the Intranet world. </span></span></span></span></p> <p><img alt="Sterretje" data-entity-type="file" data-entity-uuid="dfff6bf6-3b49-4136-9af3-9e112c02e83a" height="89" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-54_2.png" width="686" /></p> <h2>Social and digital </h2> <p><span><span><span><span>In the speech of this year’s conference, James Robertson, intranet consultant at Step Two Designs, explained how the internal communication platforms are undergoing a change. </span></span></span></span><span><span><span><span>The transition of traditional intranet into Digital Workplace is not a new one, but Robertson goes one step further and mentions a new trend, which he calls: “Digital Employee Experience” (DEX). </span></span></span></span></p> <p><span><span><span><span>Similar to Customer Experience, a well-known marketing term, DEX focuses on digital interactions between employees and their organizations. This starts with <a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">onboarding</a>, but a good DEX can also help to improve <a href="https://plek.co/en/blog/onboarding-4-stay-in-touch">employee engagement</a>. </span></span></span></span></p> <p><span><span><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span> </span></span></span></span></span></span></span><span><span><span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span><img alt="Boodschap wolkje" data-entity-type="file" data-entity-uuid="a8f6cc16-f38b-409d-bc1b-7a1c18236f4b" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-56_1.png" /></span></span></span></span></span></span></span></p> <h2><span><span><span><span><strong><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span>Where is the pause button? </span></span></span></strong></span></span></span></span></h2> <p><span><span><span><span>The intranet will become more social and dynamic. Besides user-friendly platforms, employees find it increasingly important that they will see news that is relevant for them. As a result, we see more personalized dashboards in which users can decide for themselves if and how they want to receive their news. Different devices such as mobile apps and ipads, help to connect employees real time and outside the office. A great example of this trend is the <a href="https://plek.co/en/employeeapp">Plek Employee App</a> and the <a href="https://plek.co/nl/blog/snooze-je-werk">holiday snooze button</a>. Don’t we all want to go off-the-grid for a while? A pause button can be pretty helpful! </span></span></span></span></p> <h2><span><span><span><span><strong><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span>Generous givers, takers and matchers</span></span></span></strong></span></span></span></span></h2> <p><span><span><span><span><strong><span lang="NL" xml:lang="NL" xml:lang="NL"><span><span><img alt="Ambassadeur " data-entity-type="file" data-entity-uuid="cec5d159-e1a2-415d-928d-604bc683509a" height="160" src="/sites/plek.co/files/inline-images/fw%20-%20ambassadeur.jpg" width="352" /></span></span></span></strong></span></span></span></span><br />  </p> <p><span><span><span><span>Last but not least: we also received some personal tips from management guru Ben Tiggelaar which we don't want to withhold from you. Ben taught us how you make yourself indispensable as intranet professional and asked questions such as:</span></span></span></span><span><span><span><span> How do you get straight to the management board? How do you establish engagement and most important: how do you make sure you get what you want? This last sentence has everything to do with which type of person you are. A generous giver, a taker or a matcher? The answer? Only you know! </span></span></span></span></p> 27 March 2019 Marlou https://plek.co/328 Plek update: busy bees https://plek.co/en/blog/Plek-update-busy-bees <p>We are releasing an updated version of Plek between 3 and 5.30 pm today. This time no major changes, but a lot of little technical improvements because we like to keep Plek as fast and user friendly as possible! </p> <p><img alt="Plek verbindt " data-entity-type="file" data-entity-uuid="f7cdb12e-4261-4f16-8bf8-ff358dbdc249" height="187" src="/sites/plek.co/files/inline-images/ta_Social%20intranet%20-%20Plek%20verbindt.png" width="292" /></p> <h2>New chats </h2> <p>The past month we have been working really hard on improvements within the <strong>app</strong>. Some of the changes are visible for the end-user, others are more technical but will help to improve the speed and usability of Plek. Improvements can be found in the <strong>agenda visibility</strong> and the<strong> chat.</strong> </p> <p>We have also been pretty busy with calling Apple in order to get our <strong>IOS version</strong> back in the App Store again. Apple has recently changed some of its terms and conditions, which makes it almost impossible to make Business Apps in the general Apple Store available again. But the good news is that the Plek App is back in the IOS store and for customers with their own app, we have also found a solution! Yeah!</p> <p><img alt="Vrouw roze telefoon " data-entity-type="file" data-entity-uuid="5676e4df-410f-4030-957d-62b1739a6136" height="255" src="/sites/plek.co/files/inline-images/vrouw%20roze%20telefoon%20wit.png" width="261" /></p> <h2>Learning module </h2> <p>A kind of <strong>"wikipedia" </strong>but a bit more interactive. The option to find information, do a quick search and the possibility to give immediate feedback. In response to client requests we are now focussing on improving the interactive <strong>learning module</strong>, based on the <strong>information pages.</strong> A learning module can be very helpful when you want to share your training material or when you need to share classes with other colleagues. Useful for teachers or people who work within the child care domain. Learning modules can also be useful to share tips and information about safety and regulation. Useful for construction workers or health care employees. Keep everybody informed, anytime, anywhere. Want to know more? Don't hesitate to ask your<strong> accountmanager. </strong></p> <p><img alt="Desktop en mobiel " data-entity-type="file" data-entity-uuid="5b21eeb5-f56b-4339-b34c-1ead36e7a88d" height="253" src="/sites/plek.co/files/inline-images/text%20image%20innovatiereactor%20idee%20desktop%20mobiel.png" width="378" /></p> <h2>New groups </h2> <p>The group page has been changed as well! There is a new search option which makes it easier for you to search for new groups. We also did some visual improvements on this page which resulted in a new look &amp; feel. </p> <h2>A new event! </h2> <p>Want to know more about <strong>Plek</strong> or looking for some advice regarding onboarding or activation within your target audience? Join us at the <strong>Congres Intranet</strong> in Jaarbeurs Utrecht. We will be there on <strong>Thursday 21th of March </strong>and are more than happy to welcome you and to answer all your questions! </p> <p><img alt="Tekst chat balkje" data-entity-type="file" data-entity-uuid="06fe9a60-c3ce-45c1-a455-88112f3cf694" height="76" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_11.png" width="586" /></p> <p><strong>Questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577">+31 (0)20 - 369 7577</a></strong></p> 14 March 2019 Marit https://plek.co/326 200 school canteens, 160 company restaurants and one employee app https://plek.co/en/employee-app-appel-markies-catering <p>How can you successfully influence the way companies and teams work with each other. Nelly and Martijn from Appel &amp; Markies catering proved this was possible by using the Employee App Greet to share knowledge with colleagues from all departments.</p> <h3>Sharing knowledge from headquarter to locations and vice versa </h3> <p>The Employee App stimulates knowledge sharing. Martijn Pater - Operational director Education &amp; Campus talks about the creative ideas shared within the platform, usually about the business's passion for food and drinks. </p> <blockquote> <p><em>Martijn: "Greet is a great addition on to our DNA. We work together with our employees from headquarter to local offices and make sure everybody stays connected and involved." </em></p> </blockquote> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="fc30c817-f99c-4f57-b5e5-38017aba5315" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_7.png" /></p> <h3>Education and company restaurants connected </h3> <p>Nelly Broecks works as an Assistent Catering Manager at Appèl catering and uses Greet to get inspiration or to share things which she thinks are innovative and new, such as new dishes. Those messages can be shared and are viewable on the platform for all the locations of Appel and Markies Catering.  </p> <blockquote> <p><em>Nelly: "A direct chat with all my colleagues from other departments? It works super easy. As if you are messaging with somebody.”</em></p> </blockquote> <p>Have a look at the video in which Nellie and Martijn share their experiences: </p> <p><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/BBKke5d-Z1o" width="560"></iframe></p> <p> </p> <p><img alt="document" data-entity-type="file" data-entity-uuid="8e237dd2-111d-45fc-948b-a87049c8cf2a" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-56.png" /></p> <p>Curious to find out if an <a href="https://plek.co/en/employeeapp">employee app</a> is something for your organization? Contact <strong><a href="mailto:justus@plek.co">Justus</a></strong> or call us at<strong> <a href="tel:+31203697577">020-3697577</a></strong>.</p> 8 March 2019 Marlou https://plek.co/325 Why PlekApp and WhatsApp can help you with your work-life balance https://plek.co/en/blog/Why-PlekApp-and-WhatsApp-can-help-you-with-your-work-life-balance <p><span><span><span>New group: “Birthday Joost”. Group message: “Hi everybody, we would like to buy a gift for Joost. Who is in? I will send you some useful details about the payment soon. Useful or not, WhatsApp aims to launch a new feature very soon: group invitations. As of now every user can choose to accept or decline group participations.</span></span></span></p> <p><img alt="veilig" data-entity-type="file" data-entity-uuid="2489285f-7a21-4273-99cd-e6eb4ee31d00" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-62_0.png" /></p> <p><span><span><span><span>We from Plek understand this new functionality and already included this in our platform from the start. Users want to control their own information and ask for a clear distinction between their private and their work-related activities. <a href="https://plek.co/en/blog/46-percent-of-your-colleagues-want-to-stop-using-whatsapp-for-work">Recent research</a> also demonstrates that users want to limit their participation in WhatsApp and work-related groups. </span></span></span></span></p> <h3><span><span><strong><span><span><span>Make good agreements with each other </span></span></span></strong></span></span></h3> <p><span><span><span><span>Whether you want to have control over your group invitations or you want to turn on your <a href="https://plek.co/en/blog/plek-is-not-joining-you-on-your-holidays">holiday snooze </a>, functionalities alone won’t help. In order to succeed, you need to make good agreements with colleagues, friends and family. An example could be to use an Employee App such as Plek for work-related issues or WhatsApp for private matters.</span></span></span></span></p> <p><img alt="delen" data-entity-type="file" data-entity-uuid="77356d50-d9e1-47d2-b491-9b192eeda5ee" src="/sites/plek.co/files/inline-images/update_Delen.jpg" width="700" /></p> <h3><span><span><span><span><span>Improve your work life balance </span></span></span></span></span></h3> <p><span><span><span><span>It’s nice to keep in touch with people, wherever and whenever they are. Useful to maintain contacts and to keep in touch about the latest updates. You can use WhatsApp and PlekApp for both, but with a different purpose. How? </span></span></span></span></p> <p><span><span><span><span>It’s simple: with WhatsApp you can go the cinema with colleagues and afterwards you can send each other messages. Because you went to the cinema in your own time, you want to avoid being remembered about other work projects. With the PlekApp you can collaborate on work related projects in groups and share documents safely stored at the server. After work you will put on your snooze function again, since your beloved ones also need your full attention ;).</span></span></span></span></p> <p><img alt="raketje: be right back" data-entity-type="file" data-entity-uuid="5e21eea2-0a0a-48ae-8b64-b3bc6b597aa8" src="/sites/plek.co/files/inline-images/mail%2028%20juni-vakantie.png" width="800" /></p> <h3><span><span><span><span><span>Win-win </span></span></span></span></span></h3> <p><span><span><span><span>It’s good to keep your work and private life separated and when you agree to live on to that, you will also improve the security of your organization. Phone numbers, pictures, documents, they are all included in your WhatsApp group. Everything will be kept on external servers and when your colleague leaves the company, data will still be on his or her phone and not safely stored in the cloud. By using a professional and secure app, company data will not be exposed to everybody.</span></span></span></span></p> <p><span><span><span><span>Use PlekApp for work related documents and to share other work related information in WhatsApp. Your employer will be very thankful for that! A win-win we would say! Do you already have a clear idea on how to separate private and personal life activities? </span></span></span></span></p> <h3><img alt="Plek app" data-entity-type="file" data-entity-uuid="bced241f-7987-4c84-8c03-4882246a13b3" src="/sites/plek.co/files/inline-images/unnamed_2.png" width="600" /></h3> <p><br />  </p> 22 February 2019 Marlou https://plek.co/324 Plek update: Made with love! https://plek.co/en/blog/Plek-update-made-with-love <p>On this special day filled with love, we have a special gift for all of you. Between 15:30 and 19:00 PM, an updated version of Plek will be released. Improvements this time are related to the mobile version, the chat, search features and information pages. And all of this of course .. made with love!</p> <p><img alt="Samenwerken Plek " data-entity-type="file" data-entity-uuid="a1eab01b-9df0-48f0-8564-515200223d53" src="/sites/plek.co/files/inline-images/illustraties%20new%20style%20Plek%20%283%29-84%20%281%29_0.png" /></p> <h2>App updates </h2> <p>This month, we will release a new mobile version. What to expect? Upon request of several different clients, we did a few changes within the <strong>information pages</strong>. Embedded <strong>video's </strong>uploaded from the desktop version, are now also available and can be watched from your mobile phone. In the new mobile version, it will also be possible to click on links, linked to <strong>images</strong>. With these new features, you will stay completely up to date! But .. please be patient, since our app will be released one week later than our Plek desktop version.</p> <h2>Keep chatting!</h2> <p><strong>Android users </strong>will be very happy with the new release! After the update it will be much easier for them to scroll through their <strong>chat history. </strong>In the <strong>one-on-one chat</strong> you can also - by simply clicking on somebody's profile picture -  directly look into their personal profile. Useful whenever you are looking for a phone number or other personal information!</p> <p><img alt="Computer Plek " data-entity-type="file" data-entity-uuid="2d8d755d-8f63-47d1-b6b3-c455ce982bce" src="/sites/plek.co/files/inline-images/fw_-_integratie_2%20%281%29.jpg" /></p> <h2><strong>Are you looking for something? </strong></h2> <p>While searching for things in the <strong>app</strong> you used to get four relevant search results per category. We have expanded this option and after the release it will be possible to view even more results. Everything for a quicker and easier search!</p> <h2>Widgets </h2> <p><strong>Widgets</strong> ended up high on our future wish list and we have noted all your requests for them. A Twitter Feed in the desktop version for example or the option to upload a Youtube Video. We are working very hard on it and we hope to give you an update about the widgets soon. </p> <p><img alt="Computer " data-entity-type="file" data-entity-uuid="b1354d28-adaa-47d4-924b-7c82f945e524" src="/sites/plek.co/files/inline-images/illustraties%20new%20style%20Plek%20%283%29-83_0.png" /></p> <p><span>Do you have any questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co"><span>support@plek.co</span></a> or call <a href="tel:+31203697577"><span>+31 (0)20 - 369 7577</span></a>.</span></p> 14 February 2019 Marit https://plek.co/323 Plek receives ISO 27001 certification for information security https://plek.co/en/blog/plek-receives-iso-27001-certification-for-information-security <p>We are super proud! Information security, privacy and protection of sensitive business date have always played an important role in our organisation, but with obtaining the ISO 27001 certification it's also officially acknowledged! Read along and find out what this means for you and your organisation! </p> <p><img alt="veilig" data-entity-type="file" data-entity-uuid="2489285f-7a21-4273-99cd-e6eb4ee31d00" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-62_0.png" /></p> <h2>What is ISO 27001?</h2> <p>ISO 27001 is a globally recognized information security standard. It describes how an organization can control and organize its information security in a process-based way. Information security entails maintaining the confidentiality, integrity and availability of information. It involves possible external threats (such as hackers) but also risks within the internal organization. Furthermore, ISO 27001 relates to more than just the prevention of the loss of information or of information getting into the hands of people or organizations who shouldn't be able to access it. It also relates to the guarantee that your information is accurate and complete.</p> <h2>Information security at Plek</h2> <p>What it all boils down to: our ISO 27001 certification proves that here at Plek, our information security is on point. Every organization that uses Plek owns its own data. We draw up a clear processing agreement for all of our clients, we've implemented strict security rules within our organization and we optimally protect our data and platform. We regularly subject ourselves to <strong><a href="https://plek.co/en/blog/security-guaranteed">penetration tests</a></strong> and audits to check whether our policy, hosting, way of working and platform continue to meet the high standards we have set for ourselves.</p> <p><img alt="raket" data-entity-type="file" data-entity-uuid="992d88b3-ca31-4b4f-ac53-4626c219abeb" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-47_4.png" /></p> <p>And these standards are not just GDPR related - we believe in being future proof. This is why we like to do more than required. For example, <strong><a href="https://plek.co/en/blog/important-news">last year</a></strong> we added a functionality to Plek that allows an admin to log a user out of Plek on all their devices. It can be used to secure the data Plek processes in case of theft or loss of a device, even if the device cannot be erased from a distance. Another example: you can <strong><a href="https://plek.co/en/blog/log-in-onboard-and-innovate">securely log in</a></strong> to the Plek app by means of Touch ID and Face ID.</p> <p>Would you like to get to know all about our ISO 27001 certification or about how Plek protects information? Please get in touch with us. Send an e-mail to <strong><a href="mailto:mark@plek.co">Mark</a></strong> our Chief Information Security Officer or call us at <strong><a href="tel:+31203697577">020 - 3697577</a></strong>.</p> 7 February 2019 Marlou https://plek.co/314 Onboarding #4: Stay in touch https://plek.co/en/blog/onboarding-4-stay-in-touch <p>In our <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">previous blog on onboarding</a></strong> we told you how to make your onboarding process official and fully integrate it into your organization. In this fourth onboarding blog we will provide you with some practical tips to help you encourage new hires to connect with their colleagues and make them get a sense of belonging. Of course we'll also let you know how to do this on Plek social intranet. </p> <p><img alt="raketje" data-entity-type="file" data-entity-uuid="7edf6004-117a-4e05-9e5d-6ceca318a4ff" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-47_2.png" /></p> <h2>Encourage making new contacts</h2> <p>Starting a new job is something you have to do alone. You don't know anyone yet, and you don't know much about your new workplace and colleagues. In order to give new hires a sense of belonging, Google gives every new employee their own <strong><a href="https://www.ere.net/wow-googles-simple-just-in-time-checklist-improves-onboarding-results-by-25/" target="_blank">contact person</a></strong> - a kind of coach who guides the new employee. New employees can turn to this person if they have any questions. And of course it also feels nice to have a buddy right away.</p> <h3>Start a conversation</h3> <p>Make sure the new hire's contact person takes the lead: ask them to start a chat conversation with the new employee (before their first day on the job) and ask the contact person to tag the new employee (in Plek this is done via @name) in relevant messages and events so that the new employee immediately becomes part of the conversation and feels welcome. You can also use Plek's platform onboarding to present new hires with their contact person.</p> <blockquote> <p>Ask the contact person or someone from HR to introduce the new employee in a post on the internal communications platform, so all of your colleagues know about their new team member.</p> </blockquote> <h3>Groups</h3> <p>Presenting new hires with some of the groups your organization offers employees (especially informal groups) helps new employees get an idea of the company culture. You can make it super easy for them to participate, for instance by means of Plek's platform onboarding. It encourages new employees to immediately join existing groups. As an organization, you can also choose to automatically add new employees to certain groups, for example based on department or role.</p> <p><img alt="goed te doen" data-entity-type="file" data-entity-uuid="7b18abd4-dea2-4c11-9096-ff4f9624657f" src="/sites/plek.co/files/inline-images/onboarding%20peeps-28.jpg" style="width:750px;" /></p> <h2>Don't be a stranger</h2> <p>If you read all of our onboarding blogs, you now know that:</p> <ul><li>newly hired employees are 58% more likely to still be at the company three years later if they complete a structured onboarding process</li> <li>a good onboarding process will help you turn new employees into connected and happy colleagues in the blink of an eye</li> <li>it's important to start onboarding before new hires' first day of work</li> <li>it's just as important not to stop onboarding after their first day of work</li> <li>you should make your onboarding process official and fully integrate it into your organization for real impact </li> <li>encouraging new colleagues to get to know their colleagues is important and easy</li> </ul><p><img alt="contact" data-entity-type="file" data-entity-uuid="fccb6dad-da98-45bf-be94-67cf6a4453f8" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-55.png" /></p> <p>Hopefully, our advice helped you compile your organization's onboarding process. We want to emphasize the importance of staying on top of this: as soon as you've helped new employees on their way and they seem to be gradually becoming part of the team, it's easy to assume that things will just work out.</p> <p>This is often where things derail though! Do not stop onboarding after the first month. Continue to supervise new employees, provide regular feedback moments and keep the conversation going. Which is easily done on Plek, of course. If you could use some advice on this, please get in touch with <strong><a href="mailto:rik@plek.co">Rik</a></strong> or give us a call at<strong> <a href="tel:+31203697577">+31(0)20-3697577</a></strong>.</p> <p><br /><em>We started blogging about onboarding in November. Read all about why onboarding is important in <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">part 1</a></strong>. In <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">part 2</a></strong> we explain how to make sure new employees get a kickstart by means of a roadmap that already starts before the first day on the job. <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">Part 3</a></strong> contains some practical tips that will help you make your onboarding process official and fully integrate it into your organization.</em></p> 6 February 2019 Niki https://plek.co/275 Plek update: The first release of the year! https://plek.co/en/blog/plek-update-the-first-release-of-the-year <p>We are releasing an updated version of Plek today between 3 and 6 PM. In this first Plek release of the year, we're implementing improvements for groups, onboarding, chat and information pages. With all this, even Blue Monday will turn into a party!</p> <p><img alt="groep" data-entity-type="file" data-entity-uuid="e3851c21-0ca4-47f3-a0be-ecb5489d9b58" src="/sites/plek.co/files/inline-images/Big%20group_1.png" /></p> <h2>The functionalities of your group</h2> <p>When you're creating a <strong>new group</strong>, it's up to you to decide which <strong>functionalities</strong> it should have. For example a timeline, chat and documents. After the release, Plek will present you with some<strong> suggestions</strong> with regard to these functionalities. Just collapse the group features if you would like to edit the default settings. And for the sake of consistency, you will see the same new page layout when editing an existing group.</p> <p><img alt="foutje" data-entity-type="file" data-entity-uuid="212821a0-117e-4c76-9abb-5056f2991c84" src="/sites/plek.co/files/inline-images/Sippe%20meid-78.png" style="width:600px;" /></p> <h2>Oops, my bad!</h2> <p>Sent an angry chat message to your boss in the heat of the moment? Accidentally shared a sensitive document with the wrong colleague in a chat conversation? After the release, you can <strong>delete</strong> a <strong>chat message </strong>or a <strong>document</strong> from the <strong>chat</strong>. Hover over the respective chat bubble and a chevron will appear at the top right. Click it, and then click 'Delete chat message' or 'Delete document' and you're in the clear!</p> <p><img alt="zelf informatiepagina's beheren" data-entity-type="file" data-entity-uuid="5db643e0-ca8d-4162-a2f9-482ba741a5c0" src="/sites/plek.co/files/inline-images/fw%20-%20integratie.jpg" /></p> <h2>That's a wrap!</h2> <p>After the release, a<strong> platform admin</strong> can <strong>lock</strong> an <strong>information page</strong>. This means that a content manager can no longer edit it. Of course the page can be unlocked by the platform admin at any time.</p> <p><img alt="onboardig op mobiel" data-entity-type="file" data-entity-uuid="5f65ab56-c6b2-43cd-8a17-8ab65998e889" src="/sites/plek.co/files/inline-images/machine%20onboarding.jpg" /></p> <h2>Onboarding: anything is possible</h2> <p>Every organization can decide what to include in their <strong>onboarding</strong> for new Plek users. It usually contains a short introduction, selecting groups, a tour around the platform and - of course - completing the profile. In order to provide you with even more freedom of choice, <strong>all of the profile fields </strong>can be included in the onboarding after the release.</p> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="ebb966f1-381f-4db8-a273-8f7441888aec" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_9.png" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 17 January 2019 Marit https://plek.co/313 Onboarding #3: Official integration https://plek.co/en/blog/onboarding-3-official-integration <p>In our <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">previous blog on onboarding</a></strong> we explained how a roadmap can help every new employee find their place in the organization (online and offline). In this third onboarding blog, we'll provide you with some practical tips that will help you make your onboarding process official and fully integrate it into your organization. Of course we'll also tell you how to use Plek social intranet for this.</p> <p><img alt="onboarding" data-entity-type="file" data-entity-uuid="9f4b6be4-4781-4bdd-bc86-44fc65f464a9" src="/sites/plek.co/files/inline-images/onboarding%20peeps-26.jpg" style="width:750px;" /></p> <h2>Make it official, transparent and inclusive</h2> <p>The responsibility for the onboarding process usually lies with one department (usually HR). Make this official and ensure that the whole company knows about the existence of the onboarding process and its contact persons. Don't forget that you need input from all departments. Google is really good at this kind of ‘<strong><a href="https://www.saplinghr.com/blog/top-7-employee-onboarding-programs" target="_blank">team-level employee onboarding</a></strong>’. After all, each department knows best what is required for a kickstart in the respective department. So make a clear plan containing everything new employees need to receive from you as a company and complete it with department-specific information. Include a schedule, and list who's responsible for which part of the plan.</p> <blockquote> <p>Ensure that the whole company knows about the existence of the onboarding process and its contact persons.</p> </blockquote> <h2>Projectgroep ‘Onboarding’</h2> <p>It's super easy to get started on an onboarding plan on Plek. You probably already have a department group called 'HR'. Create a sub group 'Onboarding', make sure that members from outside the main group 'HR' are free to join this group, and make it an open group so that everyone on the platform can view the contents of the group. In this group, HR staff can discuss the onboarding process with each other and with others who show an interest, and they can use the group to save (and edit) any resulting documents per department. This way, the process becomes transparent and inclusive.</p> <p><img alt="oogje" data-entity-type="file" data-entity-uuid="a124f398-e702-40fb-88f7-85b600aca1fe" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-49_3.png" /></p> <h2>An integrated process</h2> <p>By standardizing your onboarding process and making specific people responsible for it, onboarding becomes an integrated process in organization. It may take some time and effort, but eventually every employee will know how to onboard new employees and how they can help improve the onboarding trajectory even more.<br />  </p> <hr /><p><br /><em>We started blogging about onboarding in November. Read all about why onboarding is important in <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">part 1</a></strong>. In <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">part 2</a></strong> we explain how to make sure new employees get a kickstart by means of a roadmap that already starts before the first day on the job. <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">Part 3</a></strong> contains practical tips that will help you make your onboarding process official and fully integrate it into your organization. In <strong><a href="https://plek.co/en/blog/onboarding-4-stay-in-touch">part 4</a></strong> we will tell you how to encourage new hires to connect with their colleagues.</em></p> 8 January 2019 Niki https://plek.co/274 Watch our new video on the story of Plek https://plek.co/en/blog/watch-our-new-video-on-the-story-of-Plek <p>The world of the twenty-first century is continuously changing at high speed, hyperconnected, and radically contingent. We believe that to adapt and have an impact in this world, you need teams with a shared purpose, trust, self-organization, flexibility and open connections.</p> <p>That is why we built Plek, an enterprise communication and collaboration platform, based on our vision of the future of organizations. We created this new introduction video to tell our story.</p> <p><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/vzdGJcgqkfU" width="560"></iframe></p> <p> </p> 3 January 2019 Erik-Jan https://plek.co/310 Plek update: Flexible group collaboration and continuous learning https://plek.co/en/blog/plek-update-flexible-group-collaboration-and-continuous-learning <p>We are releasing an updated version of Plek today between 4 and 5 PM. This time, we're introducing a few new options for flexible group collaboration. We're also making the onboarding available in the app. Besides, with our new learning module, everyone can keep on learning on Plek - even after the onboarding period.</p> <p><img alt="flexibel samenwerken" data-entity-type="file" data-entity-uuid="4469b90e-b2f8-4a91-8e0c-2210bd7bc01a" src="/sites/plek.co/files/inline-images/lekker%20gewerkt_0.png" /></p> <h2>Flexible group collaboration</h2> <p>A Plek group can be open, private or secret. After the release, you will see some <strong>extra options</strong> when creating or editing <strong>groups</strong>.</p> <p>A group admin of an open group will be able to allow <strong>non-members</strong> to publish <strong>posts</strong> or <strong>comments</strong> in the group.</p> <p>Additionally, we're introducing the <strong>collaboration option</strong>. It can be enabled for all three types of groups, and it allows all group members (and not only the group admin) to edit group pages and documents. This way you can easily work on content together, creating a sort of wiki.</p> <p>Existing groups on Plek will remain unchanged. If you'd like to use the aforementioned options, please edit your group's privacy settings.</p> <p><img alt="onboardig op mobiel" data-entity-type="file" data-entity-uuid="5f65ab56-c6b2-43cd-8a17-8ab65998e889" src="/sites/plek.co/files/inline-images/machine%20onboarding.jpg" /></p> <h2>Onboarding in the app</h2> <p>After the release, the <strong>welcoming screens</strong> we show new Plek users upon their first login will become available in the <strong><a href="https://plek.co/nl/app-mobiel" title="De Plek app voor mobiel">Plek app</a></strong>.</p> <p><em>Please note: due to the Christmas break (also at Apple!), the updated Plek app will become available in January 2019.</em></p> <p><img alt="altijd blijven leren" data-entity-type="file" data-entity-uuid="1bed1127-c43f-43ce-bd02-8956d3a365cb" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-58.png" /></p> <h2>Never stop learning</h2> <p>Obviously, employees need to keep learning in order to keep up - also after their onboarding period. That's why we're releasing a <strong>new learning module</strong> for Plek. It's an interactive variant of the information pages. Users can, for example, <strong>comment</strong> on lessons, <strong>rate</strong> lessons or <strong>save</strong> them for later.</p> <p><img alt="zelf informatiepagina's beheren" data-entity-type="file" data-entity-uuid="5db643e0-ca8d-4162-a2f9-482ba741a5c0" src="/sites/plek.co/files/inline-images/fw%20-%20integratie.jpg" /></p> <h2>Manage your information pages</h2> <p>After the release, the <strong>owner</strong> of an information page can <strong>edit</strong> the <strong>page</strong>. This means that the owner is no longer merely the point of contact for questions or remarks about the content: they're also the page admin. A content manager or admin can assign a page owner in the page settings. The owner doesn't have to be a content manager or admin themselves.</p> <p>Last but not least, we made a small improvement for the information pages: after the release you'll be able to <strong>drag &amp; drop sub pages</strong> to reorder them - just like main pages.</p> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="ebb966f1-381f-4db8-a273-8f7441888aec" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_9.png" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 20 December 2018 Marit https://plek.co/304 'Onboarding is a necessity if you want new employees to stick around' https://plek.co/en/blog/onboarding-is-a-necessity-if-you-want-new-employees-to-stick-around <p>At Plek we believe in a warm welcome for new employees. We spend time to get to know new colleagues and we ensure that they are able to find their way around the organization. For Amin, our Iranian senior back-end developer, we even arranged an apartment. This is called onboarding. Our platform Plek provides our clients with the right tools for a smooth onboarding process. But why is this important? I discussed this with Bea Aarnoutse, managing director of internal- and employer branding agency PROOF and author of the book Alignment 2.0.</p> <p><img alt="onboarding" data-entity-type="file" data-entity-uuid="cad2e641-03b2-41b3-a497-d80bfc3f5116" src="/sites/plek.co/files/inline-images/onboarding%20peeps-26_1.jpg" /></p> <p>It seems obvious to for organizations to ensure that every employee has a kickstart on their first day on the job. But we often hear about people not being able to log into systems on their first day, or about the complete lack of clear information about the organization. So a vase of fresh flowers on the new employee's desk is probably way too much to ask... In these cases, there is hardly any <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">training period</a></strong> for new employees.</p> <p>Bea Aarnoutse is managing director of PROOF, a communication agency helping clients to improve their employee journey. She wrote the book Alignment 2.0 about 'the sum of internal branding and employer branding in practice'. I talked to Bea about new employees' very important first few days and weeks on the job.</p> <h4>Bea, what is your opinion of the value of employees for the organization?</h4> <p>“We believe that business value is generated by putting employees first. And second, and third. Only then can you deliver value to your customers. You can't promise something to your customers without fulfilling that promise internally.”</p> <h4>In other words: practice what you preach. We recognize this in our clients too. TMG's market strategy is to deliver news, 24/7 and on all channels and devices. But their own intranet wasn't living up to this. They implemented Plek to deliver on their brand's promise internally as well.</h4> <p>"We call this alignment; including your employees in the organizational goals. An involved employee is more inclined to contribute to the organization's strategic objectives. Onboarding is not a stand-alone process. It is part of the employee journey. You have to use the first one hundred days to let new employees become part of your organization's story - tell them what the organization stands for and what its goals are. Organizations often forget this. But employees really want to know how they can contribute to those higher goals - it makes work more fun.”</p> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="fc30c817-f99c-4f57-b5e5-38017aba5315" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_7.png" /></p> <h4>Good onboarding pays off. How does this become evident?</h4> <p>“During the first few weeks on the job, many employees are still figuring out if they made the right decision: perhaps the grass is greener somewhere else? If they discover that the image they formed about the organization isn't right, there is a chance that they will leave. A third of new hires are already looking for a new job some time during their first six months on the job. And 23 percent leave the organization within a year. Employers spend a lot of time and attention on bringing in new people, but then a quarter will quickly leave."</p> <blockquote> <p>“Making a good first impression and really engaging new employees is essential, also for the sake of cost savings.”</p> <br /> Bea Aarnoutse, managing director of internal- and employer branding agency PROOF</blockquote> <p>“If a new colleague leaves, you have to find a replacement for them. That's costly and it also costs a lot of time: it takes at least eight months for a new employee to really establish themselves. Making a good first impression and really engaging new employees for the long term is essential, also for the sake of cost savings. Various studies show that organizations with an onboarding program are better at retaining employees.”</p> <h4>What is often overlooked in onboarding?</h4> <p>“Seventy percent of employee happiness at work is dependent on the quality of the manager. But in many organizations the role of the direct manager is undervalued. It already helps when the manager personally <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">welcomes</a></strong> the new employee.”</p> <p><img alt="contact" data-entity-type="file" data-entity-uuid="8876653c-6583-4ae4-afd0-6fdf0145980a" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-55_0.png" /></p> <p>“It also pays off to ensure that new hires quickly build a network. The faster they find their way in the organization, the better they can do their jobs. That is why it's important to give them the chance to get to know the right colleagues during the first one hundred days. A buddy can help. The buddy idea has really been gaining popularity: you assign someone a permanent buddy who is responsible for onboarding their new colleague.”</p> <h4>There are a lot of separate apps for onboarding these days. Do you think this can work?</h4> <p>“An app is not the holy grail. If you think you can solve it with an app, you're underestimating the importance of onboarding. It has to be a combination of the right tooling and personal attention. If onboarding is part of the whole, for example a social intranet, the digital platform allows you to provide a lot of information and background information about the organization. This can even be part of the preboarding phase. You could use a quiz, or create a few videos about other locations or stores. My advice: don't let your resources determine how you're setting up your onboarding trajectory - start by determining your goals and figuring out how to achieve them.”</p> <h4>That's our philosophy too. By making sure the social intranet is a central platform in the onboarding program, new employees get used to this form of communication in the organization. On the Plek platform we also encourage new colleagues to share their first impressions with their manager or their buddy. How do you feel about that?</h4> <p>“New employees are a great source of knowledge. Especially during the onboarding phase, it's of great value to ask them: what do you see? You can learn a lot from new people's impressions. This type of knowledge is only rarely gathered and registered correctly. But new people really see what's going on because they're not a part of it yet. They ask questions such as: does this really make sense, and are you always communicating this way? After two years in an organization, you can become little oblivious to your organization's peculiarities and issues."</p> <blockquote> <p>“Especially during the onboarding phase, it's of great value to ask new employees: what do you see? You can learn a lot from new people's impressions.”</p> <br /> Bea Aarnoutse, managing director of internal- and employer branding agency PROOF</blockquote> <h4>It is indeed. But the supervision of employees doesn't stop after the first one hundred days.</h4> <p>“True, it remains important that employees maintain and expand their informal network, and that the organization's story is kept alive. This story can change with major change trajectories such as a change in strategy or a merger. You have to take employees along when you're changing course. Manage their expectations and help them be of value in the new situation. The relationship between employer and employee is a reciprocal relationship, after all.”<br />  </p> <hr /><p><br /><em>We started blogging about onboarding in November. Read all about why onboarding is important in <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">part 1</a></strong>. In <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">part 2</a></strong> we explain how to make sure new employees get a kickstart by means of a roadmap that already starts before the first day on the job. <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">Part 3</a></strong> contains some practical tips that will help you make your onboarding process official and fully integrate it into your organization. In part 4 we will tell you how to encourage new hires to connect with their colleagues. Subscribe to our newsletter (under the envelope at the top of the page) and you'll automatically receive #3 and #4 in your mailbox!</em></p> 13 December 2018 Rik https://plek.co/290 32% of your colleagues experience stress due to the amount of work email https://plek.co/en/blog/32-percent-of-your-colleagues-experience-stress-due-to-the-amount-of-work-email <p>Mail, mail, mail and another mail. Did you know that a third of office staff experiences stress due to the amount of work email that comes in daily? The Dutch Association of Professional Organizers (NBPO) has investigated this. We’re not a fan of that all too familiar load of "Re: re: re, cc, bcc, reply concerning, FYI, Fwd:" emails in our inbox. Why not simplify our work life by using the Plek communication platform a bit more often?<br /><img alt="Verminder e-mailstress werk simpel samen in Plek." src="https://plek.co/sites/plek.co/files/inline-images/onboarding%20peeps-25.jpg" /></p> <h3>No more unnecessary email stress</h3> <p>At home, we don’t send emails to ask a quick question or give someone a compliment. Then why do it at work? Reduce email stress at work by using project groups and chats. It makes it easy to keep in touch with everyone in your organization and it renders emailing unnecessary.</p> <h3>No more long email strings</h3> <p>We all have them: extremely long email conversations with everyone on CC. So unclear! Instead of emailing everyone, why not tag colleagues in a group? This way, no one has to miss out on anything. Try it and you’ll immediately be working better together.</p> <p><img alt="Verminder e-mailstress werk simpel samen in Plek." src="https://plek.co/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-42_0.jpg" /></p> <h3>No lost emails and replies</h3> <p>An advantage of Plek is that all information can easily be found with the search function. You can use the chat for a quick answer, or share a post on the timeline for a general update.</p> <h3>No more duplicate work</h3> <p>You never have to reinvent the wheel! Plek allows you to cultivate each other's knowledge. If you don’t have any knowledge on a specific topic, just search for the required skills and you’ll find the right colleague right away. You can easily start a chat too, straight from your colleague’s profile.</p> <blockquote><br /> If you'd like to get your monthly fill of tips and articles about internal communication, engagement and collaboration per email, please click the envelope in the menu bar! <p> </p> </blockquote> 12 December 2018 Erik-Jan https://plek.co/302 Plek on Tour: Eindhoven https://plek.co/en/blog/plek-on-tour-eindhoven <p>We regularly organize <strong><a href="https://plek.co/en/events">knowledge sessions and trainings</a></strong> at our office in the heart of Amsterdam. But because our customers are spread out across the country, we also like to visit them and go 'on Tour'. Last Tuesday we were in Eindhoven. Twelve of our customers from the south opened up and took a look at each other's Plek, learned from each other and shared success stories.</p> <p><img alt="onboarding" data-entity-type="file" data-entity-uuid="d6d956c9-6b18-43de-8591-f214bcc89733" src="/sites/plek.co/files/inline-images/onboarding%20peeps-27.jpg" /></p> <p>I spoke about recent developments on Plek: the <strong><a href="https://plek.co/en/innovation">Innovation reactor</a></strong>, <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">onboarding</a></strong>, new <strong><a href="https://plek.co/en/blog/work-work-work">information pages</a></strong>. The attendees were especially keen on the elaborate features of the <strong><a href="https://plek.co/en/app-mobile">app</a></strong> because many of them have a lot of 'app only' users (such as in <strong><a href="https://plek.co/en/cases/pedagogical-staff">child care</a></strong> and <strong><a href="https://plek.co/en/cases/builders">construction</a></strong>). There was also a lot of interest in the possibilities of onboarding on Plek.</p> <p><span><span>A few customers showed their own Plek environment to the others.</span> They recognized some things they saw on others' Pleks but <span>it was mostly very inspiring to take a peek and ask questions.</span> <span>Moreover, it turned out that completely different organizations largely experience the same issues in internal communication</span></span>.</p> <p><img alt="verbinding" data-entity-type="file" data-entity-uuid="3977d1a1-0335-4e89-8b9f-d41023585207" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-54.png" /></p> <h2>Activate employees for the long term on your social intranet</h2> <p><span><span>The biggest challenge is to activate all employees on the social intranet for the long term.</span> <span>One organization achieved great success by coaching team leaders and giving them an active and motivating role.</span> Ano<span>ther makes sure Plek is indispensable for the execution of the daily work.</span> <span>You can do this by, for example, sharing the work schedules on the platform.</span> <span>Another great tip is to plan a couple of boosts (such as a workshop) after the launch.</span> <span>Because it won't just happen by itself!</span></span></p> <blockquote> <p>If you're aiming for long-term activation on your social intranet, give team leaders an active and motivating role, make sure the platform is indispensable for the execution of the daily work and plan a couple of boosts after the launch.</p> </blockquote> <p>The next 'Plek on Tour' will take place in Groningen. Early next year, we'll announce the date and location. Meanwhile, read all about how <strong><a href="https://plek.co/en/cases/cultural-institutions">Groninger Forum</a></strong> uses Plek to connect a very diverse group of colleagues from the north.</p> 6 December 2018 Rik https://plek.co/289 Onboarding #2: From introduction to diving in at the deep end https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end <p>In our <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">previous blog on onboarding</a></strong> we shared some shocking results with regard to new employees' first few months on the job. Among other things, we revealed that the average company is losing 1 in 6 of their new hires each month for the first three months. So it's no surprise that most employees think the onboarding process could be improved upon. </p> <p>In this second onboarding blog, we'll provide you with some practical tips that will help you turn your new employees into connected and happy colleagues in the blink of an eye! Of course we'll also tell you how to implement these tips on Plek.</p> <p><img alt="raketje" data-entity-type="file" data-entity-uuid="f7d222d1-305b-4ead-89df-307ffce79339" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-47_1.png" /></p> <h2>Get started before the first day of work</h2> <p>There is often quite a lot of time between the moment someone is hired and the first working day. Encourage new employees by immediately involving them as much as possible. This is called pre-boarding. It's something Twitter does really well: their onboarding takes off <strong><a href="https://www.saplinghr.com/blog/top-7-employee-onboarding-programs" target="_blank">right after signing the employment contract</a></strong> with a 'From Yes To Desk' trajectory.</p> <blockquote> <p>Arrange an informal introduction for new employees, for example during Friday afternoon drinks.</p> </blockquote> <p>Arranging an informal way for new hires to meet colleagues can be useful. Besides social introductions, don't forget to also provide access to practical and interesting information on time. Immediately create an email account for new employees and add them to your platform for internal communication (such as Plek) straight away. If, for security reasons, you can't give people full permission to the platform before they officially start working for your organization, you can also give them the 'external access' role (with restricted permissions).</p> <h2>Platform onboarding</h2> <p>Plek starts with a platform onboarding. When users log in for the first time, they have to take a few introductory steps to help them on their way on the new social intranet. The onboarding is customizable, so every organization can have its very own platform onboarding, but most organizations include completing your profile (including interests, experience and expertise) and joining relevant groups (like your work location, department and project group but also theme groups or interest groups such as a book club).</p> <p><img alt="expertises" data-entity-type="file" data-entity-uuid="b3173b50-d626-4a20-8e93-7d07bcd678a2" src="/sites/plek.co/files/inline-images/machine%20onboarding%202.jpg" style="width:750px;" /></p> <h2>Roadmap</h2> <p>We advise to prepare a step-by-step plan - let's call it a roadmap - for new employees. It starts after the first working day and gets information across to new employees, bit by bit. Plek's onboarding enables you to create an elaborate onboarding experience - personally catered to every new employee. It can consist of several stories and chapters with several steps. You can assign tasks to new employees (possibly with a deadline). For example, direct them to an information page with a welcome video, information about the company and culture, and practical tips and information (such as working hours). You can even add quizzes or other assignments for employees to test themselves. Also make sure to include some less formal 'tasks' such as getting acquainted with the team over coffee and breakfast (à la <strong><a href="https://www.saplinghr.com/blog/top-7-employee-onboarding-programs" target="_blank">Zumper</a></strong>).</p> <p><img alt="onboarding" data-entity-type="file" data-entity-uuid="d6d956c9-6b18-43de-8591-f214bcc89733" src="/sites/plek.co/files/inline-images/onboarding%20peeps-27.jpg" style="width:750px;" /></p> <p>Don't forget to include information about the communication platform itself in your roadmap. Of course, Plek is really easy to use but there's bound to be people who are just not very tech-savvy. No problem: just direct new colleagues to '<strong><a href="https://koi-3QN844SM1C.marketingautomation.services/net/m?md=Hvwe7q3s2qYXqKxx%2BWdXEqFhJwo8VvHd" target="_blank">Plek at a glance</a></strong>' and the <strong><a href="https://help.plek.co/hc/nl" target="_blank">Plek help desk</a></strong> to help them along. Also include the applications on Plek in your roadmap: it's everyone's go-to for most-used programs and websites such as the organization's work log, requesting days off or filling out (expense) forms.</p> <blockquote> <p>Besides practical information, make sure to share 'soft' information with new employees: what kind of things can we share, what do we use the platform for?</p> </blockquote> <h2>Dip a toe in</h2> <p>By welcoming new employees into your (digital) workplace early on, they can look around at ease and take in information and company news at their own pace. It's like dipping your toes in - get used to the temperature and prepare yourself for diving in.<br />  </p> <hr /><p><br /><em>We started blogging about onboarding in November. Read all about why onboarding is important in <strong><a href="https://plek.co/en/blog/onboarding-1-why-you-need-onboarding">part 1</a></strong>. <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">Part 3</a></strong> contains practical tips that will help you make your onboarding process official and fully integrate it into your organization. In <a href="https://plek.co/en/blog/onboarding-4-stay-in-touch">part 4</a> we will tell you how to encourage new hires to connect with their colleagues. Subscribe to our newsletter (under the envelope at the top of the page) and you'll automatically receive #4 in your mailbox!</em></p> 4 December 2018 Niki https://plek.co/273 How GroenLinks connects politicians throughout the country https://plek.co/en/blog/how-groenlinks-connects-politicians-throughout-the-country <p>In politics, it's important to be an all-rounder. Bastiaan de Leeuw is chairman of GroenLinks Alkmaar and project manager at the party's national office in Utrecht. The combination of these two roles helped de Leeuw understand what his colleagues need: a central place for all council members, aldermen and members of parliament to find and help each other.</p> <p><img alt="elkaar vinden en helpen op Plek" data-entity-type="file" data-entity-uuid="cfac3d85-849f-4349-962b-c7dad4ebac0b" src="/sites/plek.co/files/inline-images/update_Informatiepagina%27s%20%281%29.jpg" /></p> <h2>Do it yourself</h2> <p>During the run-up to the elections, GroenLinks' local campaign leaders and party chairmen used Slack. "We liked the direct way of contacting colleagues, but using the paid version of Slack with hundreds of users would have been way too expensive for us."</p> <p>De Leeuw found out about Plek. "It's a Dutch company with short lines of communication - a great way to work together. We immediately noticed their focus on personal assistance during the deployment of Plek social intranet. They're really invested and besides, they're very clear on <strong><a href="https://plek.co/en/blog/de-keet-tbi-infra">what we have to do ourselves</a></strong> to make a success out of our platform. For example, we need to explain to our colleagues that Facebook and WhatsApp are not the right tools to use for achieving our communication goals - without forcing them to use Plek.”</p> <p><img alt="oogje" data-entity-type="file" data-entity-uuid="8b2c2499-f6d7-4f4a-be03-d4cc1acfdd4a" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-49_0.png" /></p> <h2>Community manager watches over Plek and inspires colleagues </h2> <p><strong><a href="https://plek.co/en/groenlinks-kick-start">Before and during the launch of Plek</a></strong>, de Leeuw took the lead. Soon after that, GroenLinks hired a community manager. "If you want your social intranet to be a success, you need to invest time in it. If you leave it to the crowd - it just won't work. You need someone to be keen on it. Our community manager stimulates and inspires, creates content, operates the help desk and monitors Plek's channels. Because it's a waste to have three or four groups who are all reinventing the same wheel."</p> <blockquote> <p>"If you leave it to the crowd - it just won't work. You need someone to be keen on it."</p> <br /> Bastiaan de Leeuw, chairman of GroenLinks Alkmaar and project manager at GroenLinks' national office</blockquote> <h2>Greater clout through collaboration and sharing knowledge</h2> <p>De Leeuw united over 650 council members and 110 aldermen on Plek. The party consists of over 100 active departments. There's a Plek group for every province and department, but also for themes such as care, animal welfare and the environment.</p> <p>The ultimate goal: increasing political strength by sharing knowledge and by making use of the experience of others. Before implementing Plek social intranet, sharing knowledge and collaborating was difficult. De Leeuw explains: "I used to browse the websites of our local departments to figure out what they were working on. Or I picked up on something somewhere and googled it to get the complete picture. And then sometimes I would find what I was looking for. But now, people just post everything on Plek. That's how the conversation gets started.”</p> <p><img alt="verbinding" data-entity-type="file" data-entity-uuid="3977d1a1-0335-4e89-8b9f-d41023585207" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-54.png" /></p> <p><span lang="en" xml:lang="en" xml:lang="en"><span>As another example, de Leeuw mentions an issue about the Statiegeld Alliantie.</span> <span>"It's an appeal to the government to also charge a deposit on small bottles and cans.</span> <span>Someone shared the another party's critical questions on Plek.</span> This sparked a long chain of replies<span> with advice on how to respond to these questions</span>. Before Plek,<span> it was a lot harder to collect that kind of input.</span> <span>Now, by posting one specific questions on Plek, we can reach all council members who have sustainability in their portfolio, plus all of the aldermen who deal with this."</span></span></p> <h2>A sense of community</h2> <p>“At the same time, we wanted to strengthen the sense of community within our party. That's why we chose to also use top-down communication. Our community manager publishes bi-weekly interviews with council members on Plek. They elaborate on their motivation to become a council member and on the issues they encounter on the job. This kind of human interest works well on Plek. We noticed that many people read these interviews."</p> <blockquote> <p>“Channels such as Facebook and WhatsApp are not right for us. Our role is to explain this to our colleagues. This does mean that we also have to offer them a good alternative - we made that happen with Plek.</p> <br /> Bastiaan de Leeuw, chairman of GroenLinks Alkmaar and project manager at GroenLinks' national office</blockquote> <p>De Leeuw is happy to have a central place for council members, aldermen and members of parliament to find and help each other. This also brought an end to the <strong><a href="https://plek.co/en/blog/how-to-make-colleagues-quit-using-whatsapp">proliferation of groups</a></strong> on Facebook and WhatsApp. Plek, that's where it happens for GroenLinks employees throughout the country.</p> 27 November 2018 Niki https://plek.co/271 Plek update: work, work, work https://plek.co/en/blog/work-work-work <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. So much work, so little time! Fortunately, Plek makes (work) life a bit easier. This release ensures Plek's continued security and also contains further developments of the information pages and documents. Plus a more complete app!</strong></p> <p><img alt="veilig" data-entity-type="file" data-entity-uuid="7b85724e-4769-4453-992d-87e67b82d7ba" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-53%20copy.png" style="width:350px;" class="align-right" /><br />  </p> <h2>Stay safe</h2> <p>You probably noticed that we have been talking about <strong>security</strong> a lot recently. For this release, we implemented several additional security measures - in order to pass all of our periodic<strong> penetration tests </strong>and with the aim of getting our <strong>ISO27001 certification</strong>.<br />  </p> <p><img alt="informatiepagina's en documenten op mobiel en laptop" data-entity-type="file" data-entity-uuid="33c50d33-4f22-4ac9-ac01-83aa51945c21" src="/sites/plek.co/files/inline-images/unnamed_0.jpg" /></p> <h2>Information pages and documents</h2> <p>Once again, we've been working on the (recently updated) <strong>information pages</strong>. After the release, you'll be able to easily <strong>drag and drop</strong> blocks to the right place. We also simplified the way to navigate between pages by means of a <strong>breadcrumb</strong>. Additionally, the pages will load <strong>faster</strong> and it will be possible to open <strong>forms</strong> in pages.</p> <p>We also recently updated the <strong>document upload</strong> and for this release, we worked on fixing the last bits and bobs.<br />  </p> <p><img alt="afbeelding" data-entity-type="file" data-entity-uuid="0c156721-3faf-42e2-8e60-6c7aee1dcb1f" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-45%20copy.jpg" /></p> <h2>The ideal image</h2> <p>Some of our clients have been asking about the <strong>ideal size for images</strong> on Plek. That's why we're hereby providing you with a pixel perfect list:</p> <ul><li>Featured post: 667 x 300 pixels</li> <li>Group banner: 1140 x 173 pixels</li> <li>Group icon (thumbnail): 200 x 200 pixels</li> <li>Event banner: 900 x 350 pixels<br />  </li> </ul><p><img alt="een soepele Plek app voor Android iOS" data-entity-type="file" data-entity-uuid="0f8af1a4-0e91-4936-a778-beb594178614" src="/sites/plek.co/files/inline-images/lekker%20gewerkt.png" style="width:700px;" /></p> <h2>A smooth app for Android and iOS</h2> <p>Because everybody wants a <strong>super fast and smooth Plek app</strong>, we're improving the app's <strong>router</strong> in this release. Most people won't notice it, but the app will just have a nicer overall feel. Besides, Android users may have noticed that the app sometimes freezes - the new router will remedy this.</p> <p><img alt="raketje" data-entity-type="file" data-entity-uuid="04851b0f-bcd9-44da-9ac2-600a1e46973d" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-47%20copy.png" /></p> <h2>Today's overview</h2> <p>At the request of our customers you will find a new feature in the app: '<strong>Today's overview</strong>'. When you open the app you first get an <strong>overview</strong> of today's <strong>events</strong> and <strong>birthdays</strong> to make sure you won't miss anything. Then you start your day on Plek, and you'll find all the other updates on the timeline.</p> <p>Please note: 'Today's overview' is enabled by default but if your organization would <strong>rather not</strong> use it, we can easily <strong>disable</strong> it for you. To disable 'Today's overview' for your organization, please contact your account manager.</p> <p><em>For your information: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em></p> <p><img alt="Plek app" data-entity-type="file" data-entity-uuid="bced241f-7987-4c84-8c03-4882246a13b3" src="/sites/plek.co/files/inline-images/unnamed_2.png" style="width:600px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 15 November 2018 Marit https://plek.co/280 6 tips for involvement on your social intranet https://plek.co/en/blog/6-tips-for-involvement-on-your-social-intranet <p>At the beginning of November, I accompanied a meeting with the ambassadors of a social intranet of 14 primary schools in Alkmaar. We discussed the status and the plans for the coming year. One of the ambassadors said: "We have overcome the resistance and can no longer do without it". I actually felt proud and noticed that a tilt had taken place. But it didn't just happen by itself. We worked hard and encountered quite some bumps and potholes. Perhaps the most important lesson is that change simply requires time. In this blog I focus on the success factors.</p> <p><img alt="Roosmarijn Busch van Orange Otters" data-entity-type="file" data-entity-uuid="dbadc2ae-97d9-438f-b3d4-2cbc0ec2fb53" src="/sites/plek.co/files/inline-images/asdasasasdsad.jpg" style="width:600px;" /></p> <p>How could we, as project team and as ambassadors, make this change work? On a project-specific level: the enthusiastic teachers were an important success factor and so was the courage of the school board to invest in this project, be open to innovation and give space to let it grow. On a generic level: I recommend taking the below six success factors into account when introducing a new digital platform.</p> <h2>6 tips for the introduction of a social intranet</h2> <ol><li>Give something attention and it will grow: walk the walk and share good examples.</li> <li>Listen to counter-arguments but don't make them bigger than they are.</li> <li>Allow people to choose whether, and if so, how they use it.</li> <li>Identify the specific behavior you're expecting.</li> <li>Stay close to the primary process: try to connect with the work that needs to be done and show others the new way. Provide explanations and offer assistance (also informally at the school or workplace).</li> <li>Keep going and keep repeating. Continue to communicate, even after a year has passed, and be patient. Because change takes time.<br />  </li> </ol><h2>1. Give something attention and it will grow</h2> <p>With the introduction of a social intranet, we asked teachers and school managers to work and communicate in a different way, to work more digitally. Resistance is a natural reaction to change. We decided to pay particular attention to those who wanted to join, and to the good examples we encountered. Because if you give something attention, it will grow.</p> <p><img alt="sterretje" data-entity-type="file" data-entity-uuid="034f3ff5-468a-4447-85f5-116840667b31" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-52_0.png" /></p> <h2>2. Listen</h2> <p>We allowed different opinions to be part of the project team. The school director who was responsible for the project had his doubts. He wasn't big on digital tools and also needed to be convinced of the usefulness of the social intranet. We saw this as an opportunity. If we could turn him around, that would be the first success for us to build upon. And it worked: he became a true ambassador. We shared examples of other organizations' approaches and explained how these things could also work at schools. We identified existing challenges and contributed solutions within the social intranet. We provided 1:1 attention via button training and conversations about daily work. The school director also noticed other project team members' enthusiasm.</p> <blockquote> <p>“The school director who was responsible for the project had his doubts. We saw this as an opportunity. Eventually, he became a true ambassador.”</p> </blockquote> <p>Continuously keeping our ears and eyes open really helped us. Some first reactions: yet another new thing, I'm already so busy, this is really not a priority, I don't need it, I don't see the use of this, the people around me don't use it either, high work pressure, I think it's scary, I don't know how to use it, I'm fine without it. Listening helped us understand and come up with interventions.</p> <h2>3. Allow people to choose</h2> <p>During the early phases of this project we only gave enthusiastic people an account. So the people who really wanted to join explored and benefited from the possibilities. After about six months we set a date on which everyone would get an account. This is where the hard work started, because how could we get the majority involved? And what do you do with stragglers? Read Huib Koeleman's blog for more information about this (Dutch only): '<strong><a href="https://www.orangeotters.nl/kopgroep-naar-peloton-late-majority/" target="_blank" title="Blog op orangeotters.nl: Van kopgroep naar peloton, hoe betrek je de ‘late majority’?">Van kopgroep naar peloton, hoe betrek je de late-majority?</a></strong>'.</p> <blockquote> <p>“If you don't regularly check the intranet, you'll have a hard time keeping up in the team meeting.”</p> <br /> An ambassador of the social intranet of 14 primary schools in Alkmaar</blockquote> <p><img alt="samenwerken" data-entity-type="file" data-entity-uuid="20e95c24-9f1a-4c03-a7c2-b3b73ab9c5d1" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-54_0.png" /></p> <h2>4. Specify behavior</h2> <p>If you carefully think about what the change means in terms of behavior, you will automatically come up with solutions. Think about when the desired behavior should take place, who is involved in it, and understand the existing routes that people have followed for years. Examples of desired behavior on a social intranet are: to (dare to) ask a question to all colleagues on the digital platform, regularly read news reports, think about whether or not a message fits better on the intranet than in an email before you send it, move from a paper agenda to a digital agenda, collaborate online with a project team, invite external people into a group and collaborate with them.</p> <h2>5. Stay close to the primary process</h2> <p>I have had many conversations with school directors and team leaders about how they communicated internally. They mostly used email. By means of specific examples, I was able to demonstrate how this could be done more easily and efficiently on the social intranet. So the intranet wasn't perceived as a new additional thing anymore, it became a replacement of existing (oldfashioned) ways. Bringing the team leaders and management along really helped. For many school teams, the social intranet has become the go-to for internal communication..</p> <p><img alt="document" data-entity-type="file" data-entity-uuid="8e237dd2-111d-45fc-948b-a87049c8cf2a" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-56.png" /></p> <h2>6. Keep going and keep repeating</h2> <p>Are we done now? No, it remains a learning process to get the most out of each other and out of the social intranet. We need to keep going and keep repeating. Let the good examples inspire the rest, so that this will soon become the normal way of working for everyone.</p> <blockquote>Would you like to learn more about behavioral change and how you can contribute to it by means of internal communication? I'm hereby inviting you to a (free) knowledge session, on Thursday December 13th, at the Plek office in the center of Amsterdam. My colleague Michael Meyer and I will introduce you to different 'behavior glasses' and will provide insights that you can instantly build on in your daily worklife. Plek clients can register at <a href="https://go.plek.co/#/agendaItem/kennissessie-orange-otters-adoptie-bij-digitalisering-door-7-gedragsbrillen" target="_blank">go.plek.co</a>. Other interested parties can email <a href="mailto:info@plek.co" rel="noopener noreferrer">info@plek.co</a>.</blockquote> <hr /><p><br /><strong>About Roosmarijn</strong></p> <p>With a background as a communication scientist and an interest in technology, Roosmarijn connects organization, technology, content and users. She is a co-founder of Orange Otters, a consultancy firm that focuses on internal communication and change to strengthen engagement and connectedness in organizations. They work with, among others, Rijk Zwaan, a globally operating player in the field of seed breeding, the municipality of Amsterdam and school board SaKS.</p> 13 November 2018 Roosmarijn https://plek.co/278 Onboarding #1: Why you need onboarding https://plek.co/en/blog/onboarding-1-why-you-need-onboarding <p>Bringing in the ideal new employee isn't easy. You're doing all you can do: an enticing vacancy, extensive screening, solid job interviews. It takes a lot of time and effort. But it's worth it if the result is a person that's just right for your organization. And then... you throw that perfect match in at the deep end, you don't look after them, and they resign within three months.</p> <p>No worries: a good onboarding process can prevent this nightmare. And it all starts on Plek! That's why we will publish a series of blogs on onboarding: why you need it and how to do it right.</p> <p><img alt="onboarding" data-entity-type="file" data-entity-uuid="9f4b6be4-4781-4bdd-bc86-44fc65f464a9" src="/sites/plek.co/files/inline-images/onboarding%20peeps-26.jpg" style="width:750px;" /></p> <h2>What did I get myself into?</h2> <p>The first three to six months are the <strong><a href="https://hbr.org/2017/06/your-new-hires-wont-succeed-unless-you-onboard-them-properly" target="_blank">most critical period</a></strong> of the onboarding process. Let's take a look at some shocking research <strong><a href="https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/onboarding-key-retaining-engaging-talent.aspx" target="_blank">results</a></strong> with regard to new employees' first couple of months (or even days) on the job:</p> <ul><li>17% of new hires <strong>leave the company within three months</strong> of starting their new job (and some of them already quit within one week)</li> <li>That means the average company is losing 1 in 6 of their new hires each month for the first three months</li> <li>Of those employees who quit within the first six months, 23% says they <strong>didn't receive clear guidelines</strong> about responsibilities, 22% says they <strong>want more effective training</strong> and 17 percent says that even a friendly smile or helpful co-worker would have made all the difference</li> <li>One-third of the new hires who had quit say they'd had <strong>barely any onboarding or none at all</strong></li> </ul><p>Now let's look at how organizations can actually benefit from a good onboarding:</p> <ul><li>Newly hired employees are 58% <strong>more likely to still be at the company three years later</strong> if they complete a structured onboarding process</li> <li>Effective employee onboarding programs can increase <strong>employee performance</strong> by up to 11%</li> <li>Employees’ <strong>discretionary effort increases</strong> by more than 20% when they are onboarded effectively</li> <li>83% of the <strong>highest performing organizations</strong> begins onboarding prior to a new hire’s first day on the job</li> </ul><p><img alt="stappenplan" data-entity-type="file" data-entity-uuid="75bc9190-cca2-46ae-aafb-61b6b2a016a8" src="/sites/plek.co/files/inline-images/onboarding%20peeps-25.jpg" style="width:750px;" /></p> <h2>All aboard</h2> <p>Onboarding is important for new hires as well as for their managers. That's why Google uses a <strong><a href="https://www.ere.net/wow-googles-simple-just-in-time-checklist-improves-onboarding-results-by-25/" target="_blank">checklist</a></strong> to make sure managers discuss roles and responsibilities with new hires, schedule regular check-in meetings and connect new employees to a buddy. Twitter's onboarding takes off <strong><a href="https://www.saplinghr.com/blog/top-7-employee-onboarding-programs" target="_blank">right after signing the employment contract</a></strong> and consists of many (clearly structured) steps - among which is breakfast with the CEO on the first working day. </p> <p>A <strong><a href="https://hbr.org/2017/06/your-new-hires-wont-succeed-unless-you-onboard-them-properly" target="_blank">meta analysis of seventy research papers</a></strong> shows that it's very important to make employees feel socially accepted. They want to be initiated into the organization. They want to feel that they belong.</p> <blockquote> <p>New employees don't want to figure everything out by themselves; they crave personal guidance.</p> </blockquote> <p>By integrating into the organization's social network, new employees also gain access to information and knowledge. So the better you onboard your new employees, the faster they will get the hang of their new role, and will become productive and happy. And the greater the chance that they will become engaged and enthusiastic employees who will continue to work for the organization for a long time to come.</p> <p><img alt="welkom op Plek" data-entity-type="file" data-entity-uuid="556392ee-8f55-43e3-8c47-bed1d79848f9" src="/sites/plek.co/files/inline-images/machine%20omboarding.jpg" style="width:750px;" /></p> <p>On Plek, we facilitate your organization's onboarding process. Plek starts with a platform onboarding: when users log in for the first time, they have to take a few introductory steps to help them on their way on their new social intranet. You can add several chapters to the onboarding for employees' next few days, weeks or months to make sure they get to know the entire organization. Obviously, you can make these onboarding chapters role- or department based. More about that in our next onboarding blog!<br />  </p> <hr /><p><br /><em>We started blogging about onboarding in November. In <strong><a href="https://plek.co/en/blog/onboarding-2-from-introduction-to-diving-in-at-the-deep-end">part 2</a></strong> we explain how to make sure new employees get a kickstart by means of a roadmap that already starts before the first day on the job. <strong><a href="https://plek.co/en/blog/onboarding-3-official-integration">Part 3</a></strong> contains practical tips that will help you make your onboarding process official and fully integrate it into your organization. In <strong><a href="https://plek.co/en/blog/onboarding-4-stay-in-touch">part 4</a></strong> we will tell you how to encourage new hires to connect with their colleagues.</em></p> 8 November 2018 Niki https://plek.co/244 46% of your colleagues want to stop using WhatsApp for work https://plek.co/en/blog/46-percent-of-your-colleagues-want-to-stop-using-whatsapp-for-work <p>Be honest: are your colleagues using WhatsApp for work? Are your information security colleagues OK with this? Do you have a policy for it? And is it desirable from a communication point of view? I bet your answers are: yes to the first one and no to the other three questions. But why is WhatsApp unsuitable for business communications? And moreover: how can you make your colleagues stop using it for work?</p> <p><img alt="weg met whatsapp" data-entity-type="file" data-entity-uuid="b37f6d80-c537-455b-acb1-0a827dcc3de4" src="/sites/plek.co/files/inline-images/whitepaper2_weg%20met%20whatsapp.jpg" /></p> <p>The introduction of the General Data Protection Regulation (GDPR) raised the awareness of all the risks involved in the using WhatsApp for work. In case of a data leak, your organization will be held responsible. This is why organizations are currently seriously working on the big switch-over. No more WhatsApp!</p> <p>Management wants a solution that breaks through silos, the security people want a safe and GDPR compliant tool and the communication department just wants to unite everyone on one platform. And the rest of the employees don't really want to use WhatsApp for work either. According to <strong><a href="https://www.dutchcowboys.nl/mobile/whatsapp-op-de-werkvloer-nederland-ergert-zich-er-aan" target="_blank">Tele2's survey</a></strong> of 1,500 employers and employees, three-quarters of Dutch employees are in at least one work-related WhatsApp group. And 46% of employees would love to leave all of these groups straight away.</p> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="8f96ec41-195b-4744-9e28-e303df8846df" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_3.png" /></p> <p>But meanwhile, the majority of your colleagues are still chatting away on WhatsApp. Do you want to learn all about why WhatsApp is unsuitable for business communications, and how to make your colleagues stop using it for work? Then read our whitepaper 'Weg met WhatsApp' (only available in Dutch). </p> <blockquote> <p><a href="https://plek.co/nl/weg-met-whatsapp">Click here to download the whitepaper 'Weg met WhatsApp'</a></p> </blockquote> 1 November 2018 Niki https://plek.co/267 9 reasons why organizations choose Plek https://plek.co/en/blog/9-reasons-why-organizations-choose-plek <p>If you're looking for a platform for internal communication, you'll encounter many, many options to choose from. Dutch and foreign. Free and paid. Elaborate or very simple. Obviously, we can't decide what's the best fit for your organization. But we can let you know why so many organizations choose Plek! There's nothing like a shameless bit of self-promotion, after all.</p> <p><img alt="wij van Plek adviseren Plek" data-entity-type="file" data-entity-uuid="377f2b0c-e6a1-4150-8299-baeaf458de2f" src="/sites/plek.co/files/inline-images/plek%20open%20up_0.jpg" style="width:770px;" /></p> <p>Plek in a nutshell: a user-friendly and well-organized communication platform with all the essential functionalities to make your working day a lot easier. You can download a detailed overview of all the features and capabilities of Plek social intranet <strong><a href="https://koi-3QN844SM1C.marketingautomation.services/net/m?md=rh6E4o9Lz5pybbVJfDST1A%3D%3D" target="_blank" title="Plek - Features and capabilities">here</a></strong>. And if you need a convincing business case to persuade your colleagues or bosses to choose Plek, we got your back:</p> <p><img alt="friemeltje oog" data-entity-type="file" data-entity-uuid="dc3722dc-f558-4673-9b53-cb6da22771c6" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-49.png" style="width:770px;" /></p> <h3>1. Up close and personal</h3> <p>All contact between you and Plek is up close and personal. We're located in Amsterdam and we're here for you with an enthusiastic in-house team of designers and developers. An experienced supervisor will help you during the implementation of Plek. Our implementation approach has been applied successfully with over a 100 customers! The focus is on user activation instead of technology. And of course we also keep in touch after your Plek goes live. </p> <h3>2. Four-weekly update, for free</h3> <p>The Plek roadmap is drawn up based on feedback from customers, current developments and our own philosophy. Plek doesn't have versioning, everyone always gets access to the latest Plek. This way, you always benefit from improvements. For free! We publish an update on our blog every four weeks to let you know <strong><a href="https://plek.co/en/blog/efficiently-share-knowledge" title="Plek update: efficiently share knowledge">what's new on Plek</a></strong>.</p> <h3>3. Complete and accessible</h3> <p>Plek has all the essential functionalities for communication (such as a smart search engine, collaborating in groups, documents and chat) but there's more. If you want to log in by means of Single Sign-On, we'll make it happen. Need an integration with <strong><a href="https://plek.co/en/office365" title="Office 465 integration">Office 365</a></strong>? Consider it done. Or go for one of our optional modules, such as the <strong><a href="https://plek.co/en/innovation" title="Plek Innovation Reactor">Innovation Reactor</a></strong>.</p> <p>Even though we have all those<strong> <a href="https://koi-3QN844SM1C.marketingautomation.services/net/m?md=rh6E4o9Lz5pybbVJfDST1A%3D%3D" target="_blank" title="Plek social intranet - Features and capabilities">features and capabilities</a></strong>, we've still managed to keep Plek simple, accessible and user-friendly. All of your colleagues will get the hang of it in no time: from CEO to front desk clerk, at the office or at a construction site.</p> <p><img alt="envelop" data-entity-type="file" data-entity-uuid="75c8916b-4510-40d3-a6d1-ca9cf27d7908" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-42.jpg" style="width:770px;" /></p> <h3>4. Mix of relevant communication</h3> <p>Your Plek homepage is made up of updates from channels (for organization-wide information) and from groups you're a member of. And you can choose how to display this information: choose the timeline view - where all updates are chronologically ordered, or the block view - where all updates are nicely ordered per group or channel. And you can switch views whenever you want.</p> <p>It's easy to create your own group on Plek. It's up to you what kind of group you want to create (such as a project or department), whether the group is open, private or secret, and which tools are relevant for it. You can turn a group into a micro-site with the full package (such as applications and documents) or you can simply use it as a group chat. </p> <p>Plek platform admins can feature posts in order to draw attention to important news. Group admins also get this option, but only for posts in their own group(s).</p> <p>Additionally, you can use Plek to chat with colleagues, both 1-on-1 and in groups.</p> <p>This way, Plek smoothly mixes top-down, bottom-up and horizontal communication. We'll make sure your Plek is always a 100% relevant.</p> <p><img alt="afbeelding" data-entity-type="file" data-entity-uuid="8889c036-b409-4fe3-ae4e-7dfd72a0fc51" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-45.jpg" style="width:770px;" /></p> <h3>5. Powerful search and filter possibilities</h3> <p>It's easy to find all the information, knowledge and updates you need on Plek. The full-text search sifts through all content, and provides a structured and personalized overview of the results. Within the various parts of Plek you can also filter search results by means of the taxonomy. Within documents you can easily filter by, for instance, document type 'manual' or department 'finance'. Or filter for a specific expertise within the profiles.</p> <h3>6. Personal notifications - no overload</h3> <p>Users can determine which notifications they want to receive via the app (push notifications) or by email. However a platform admin can always send push or email notifications about important updates, regardless of users' notification settings. This option is great for important news or in case of an emergency. </p> <h3>7. Rich profiles</h3> <p>The profile fields on Plek can be customized to provide a perfect fit with your organization. Profiles contain personal information and a list of the user's groups, recent messages and documents. Obviously, others can only see the information they have permission for - so not everyone gets to see secret groups and their contents.</p> <p><img alt="document" data-entity-type="file" data-entity-uuid="46c8a348-6f9f-48eb-805b-aad60d7264f9" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-41.jpg" style="width:770px;" /></p> <h3>8. Interactive onboarding</h3> <p>Our onboarding can be adjusted to fit any organization. Together, we make sure Plek's onboarding seamlessly aligns with the organization's goals. Upon a user's first Plek login, they receive a warm welcome, information about the purpose of the platform and the option to join groups and complete their profile. A great way to kick-start your experience on Plek! </p> <h3>9. App for Android and iOS (and desktop!)</h3> <p>Of course we offer a complete and lightning-fast native Plek app. It allows you to access your Plek at any time, wherever you are. The <strong><a href="https://plek.co/en/app-mobile" title="de Plek app voor mobiel">mobile app</a></strong> is available for Android and iOS, and we also offer a <strong><a href="https://plek.co/en/app-desktop" title="de Plek app voor desktop">desktop app</a></strong> for Windows and Mac. What more could you wish for?!</p> <p><img alt="wolkje" data-entity-type="file" data-entity-uuid="91f8a260-fb9c-4481-8398-90a44d72d31a" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-40.jpg" style="width:770px;" /></p> <p>Would you like to take a tour through Plek with one of our social business experts? Or do you have any questions about Plek's features or benefits - as a social intranet, community platform or digital workplace for teams? Please get in touch with <strong><a href="mailto:justus@plek.co" title="stuur Justus een e-mail">Justus</a></strong> or <strong><a href="mailto:rik@plek.co" title="stuur Rik een e-mail">Rik</a></strong> or give us a call at<strong> <a href="tel:+31203697577" title="bel ons op 020-3697577">+3120-3697577</a></strong>.</p> 25 October 2018 Niki https://plek.co/248 Imitation is the sincerest form of flattery https://plek.co/en/blog/Imitation-is-the-sincerest-form-of-flattery <p><img alt="Goed voorbeeld doet volgen. WhatsApp komt netals Plek met vakantiemodus." data-entity-type="file" data-entity-uuid="f8805042-9ee1-42b1-a069-0a0505b0bf2c" src="/sites/plek.co/files/inline-images/Goedvoorbeedldoetvolgen.PNG" /></p> <p><br /> Once upon a time, this guy named Mark Zuckerberg visited the Plek demo and thought "Hey, that's great stuff. We must have this!". He clicked around, viewed some documents in a project group and started chatting. And then he discovered a new functionality: the '<strong><a href="https://plek.co/en/blog/plek-is-not-joining-you-on-your-holidays">holiday snooze</a></strong>'. A way to snooze your work for a while. That seemed like a great addition for WhatsApp. He chatted to his team: "Please develop now". His wife started to shout: "Mark we are on a holiday, put your phone away please". "Yes, honey, I'm working on it." Could this have been the beginning of <strong><a href="https://www.nu.nl/apps/5520170/whatsapp-werkt-speciale-vakantiemodus.html" target="_blank">WhatsApp’s vacation mode</a></strong>...?</p> <p>It really is an awesome functionality: <strong><a href="https://www.dutchcowboys.nl/mobile/whatsapp-op-de-werkvloer-nederland-ergert-zich-er-aan" target="_blank">research</a></strong> shows that 46% of your colleagues no longer want to use WhatsApp for work. Could this vacation mode be the last resort for WhatsApp? After all, the app was heavily criticized lately for not being GDPR proof...</p> <p><img alt="chatberichtje" data-entity-type="file" data-entity-uuid="1a0469a9-3459-4e05-996c-f44223c8015f" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-64.png" /></p> <p>Why? Because sensitive business information is up for grabs: phone numbers, photos, documents - everything gets saved in your work group on WhatsApp. It is not safely stored in the cloud, it’s all over the place.</p> <p>Organizations need to keep their information secured, and colleagues need a clear separation between work and private life. So will you follow our example too?</p> 19 October 2018 Erik-Jan https://plek.co/269 Plek update: Security guaranteed! https://plek.co/en/blog/security-guaranteed <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. We have so much to tell you - about creating forms, sharing posts, uploading documents and about the information pages. And we also have news on Plek's security!</strong></p> <p><img alt="veiligheid" data-entity-type="file" data-entity-uuid="5c6477fa-8972-41be-982d-98d99c79646c" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-62.png" /></p> <h2>Security week</h2> <p>In the context of <strong><a data-saferedirecturl="https://www.google.com/url?q=https://plek.co/nl/blog/3-veiligheidsrisico-s-op-je-werk-waarvan-jij-je-niet-bewust-bent&amp;source=gmail&amp;ust=1539862941637000&amp;usg=AFQjCNFd7V6fiL6GkfiE77Vi3Tof5fQH_Q" href="https://plek.co/nl/blog/3-veiligheidsrisico-s-op-je-werk-waarvan-jij-je-niet-bewust-bent" title="blog over de week van de veiligheid">security week</a></strong>, we have some great news: we <strong>passed</strong> our <strong>penetration test</strong>! This means that the <em>ethical hackers</em> we called in didn't manage to crack our beloved Plek. And in order to keep our technology fresh and secure, we always keep optimizing. So for this release, we updated ReactJS and AngularJS.<br />  </p> <p><img alt="verplichte vragen" data-entity-type="file" data-entity-uuid="08afee40-02b1-405b-bf8c-d0fae42ad04b" src="/sites/plek.co/files/inline-images/update_Vragen.jpg" style="width:700px;" /></p> <h2>Mandatory questions</h2> <p>When creating a <strong>form</strong>, you can decide whether a question is <strong>mandatory</strong> or not. And did you know that, since last Summer, you can also decide whether a form can be filled out <strong>multiple times</strong> by the same person, or only once? And that you can select the question type '<strong>file upload</strong>' if you want the person who fills out your form to add an attachment for an answer? <br />  </p> <p><img alt="delen" data-entity-type="file" data-entity-uuid="77356d50-d9e1-47d2-b491-9b192eeda5ee" src="/sites/plek.co/files/inline-images/update_Delen.jpg" style="width:700px;" /></p> <h2>Sharing posts</h2> <p>Below every <strong>post</strong>, you can find buttons to '<strong>Like</strong>' and '<strong>Comment</strong>'. And did you know you can also share posts? Just click '<strong>Share</strong>' and select the group or channel you want to share the post in. You can also share posts in their own group or channel, to refer to older posts. In order to prevent mistakes, Plek notifies you in case you're about to share a post from a private or secret group.<br />  </p> <p><img alt="documentenupload" data-entity-type="file" data-entity-uuid="4dcaf677-3514-4d0c-810c-bf219343054b" src="/sites/plek.co/files/inline-images/update_Documentenupload.jpg" style="width:700px;" /></p> <h2>The document upload</h2> <p>After the previous Plek release, we experienced some issues with <strong>uploading</strong> <strong>documents</strong>. We partly rolled back the renewed document upload and put a lot of work into fixing it. The process is now <strong>smoother</strong>. You'll be able to do other things on Plek while your document is being uploaded, and you can upload multiple documents at once. <br />  </p> <p><img alt="informatiepagina's" data-entity-type="file" data-entity-uuid="47701434-a73f-4a63-a904-ccfd85a30ef2" src="/sites/plek.co/files/inline-images/update_Informatiepagina%27s.jpg" style="width:700px;" /></p> <h2>Information pages</h2> <p>After the small make-over we implemented for the<strong> information pages </strong>during the previous Plek release, some of our clients sent us a few suggestions for even better information pages. We're currently processing these. As you can see, the <strong>blocks</strong> are back, and we improved the <strong>menu</strong> on the left side for easier and quicker navigation within the information pages.<br /><img alt="envelopje" data-entity-type="file" data-entity-uuid="35a86c77-b6b7-453a-93ff-0cb7e7592970" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-42_0.jpg" style="width:800px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 18 October 2018 Marit https://plek.co/266 3 security risks at work that you are not aware of https://plek.co/en/blog/3-security-risks-at-work-that-you-are-not-aware-of <p>It’s Security Week: a good moment to reflect on what you are doing to prevent crime, both offline and online. Because security is not only about how safe your home is and whether you lock the door properly, but also about how you deal with sensitive company information and personal data. Many daily actions are ingrained in our behavior, which makes us overlook things. Below are 3 security risks at work that you’re probably not aware of.</p> <p><img alt="AVG-proof schild" data-entity-type="file" data-entity-uuid="1a0b8365-583c-4efc-98c8-aa9d68dc5048" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-53.png" /></p> <h3>1. Data breach because you and your colleagues are using WhatsApp</h3> <p>Do you have a WhatsApp group with your colleagues? When you use this app for work, the groups that you create on it are saved forever (until you delete it). The same goes for the images and documents you share, and for phone numbers. Consider, for example, photos that are automatically saved on the camera roll, even after a colleague leaves the company. WhatsApp is not GDPR proof, because the risk of a data breach is simply too high.</p> <h3>2. Google and Facebook know what your next step will be</h3> <p>Google and Facebook know very well what you are doing. This is due to the searches you perform, the posts you like, personal information you share. For example, these data collectors know exactly which music you like, which clothes you wear, what your favorite food is and even if you are pregnant. Go to your Facebook account settings, see what is stored about you and adjust your settings if necessary. Try browsing Google in incognito mode, so that no unnecessary cookies are stored about you that might predict your behavior.</p> <p><img alt="Chat" data-entity-type="file" data-entity-uuid="d4005795-eb02-41fa-a1da-b8fde552bf13" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60_2.png" /></p> <h3>3. The passwords that are automatically saved in your web browser are easy to hack</h3> <p>Isn’t it great when your browser offers to automatically save your passwords for all kinds of websites? Of course you gladly agree to use this service, but did you know that it is actually not safe? Someone with bad intentions can easily access your passwords, because the passwords are not encrypted. Try a program that encrypts passwords in a secure place, such as Dashlane, 1Password or LastPass. And while you’re at it anyway, why not immediately change your current passwords?. If you periodically change your passwords, you will reduce the chance of unwanted prying eyes.</p> <p><img alt="Persoonsgegeven veilig bij Plek" data-entity-type="file" data-entity-uuid="5214871c-05f3-41e6-8fb3-3a546944f732" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen.png" /></p> <h3>What does Plek do to guarantee the security of its platform?</h3> <p>We regularly execute a pen test: we invite ethical hackers to test our software for security. So far, they never succeeded in hacking Plek. Mission accomplished! Plek is hosted securely and professionally in the Netherlands at an ISO27001, NEN7510 and ISAE3402 certified hosting party. Our platform is fully GDPR proof and is a complete and user-friendly alternative to WhatsApp. An additional advantage of the use of Plek for business communication is that it helps you separate your work from your private life. A great way to make yourself, your colleagues and even the information security officer happy!</p> <p>Which security risks are you going to lower today?</p> <blockquote><br /> If you'd like to get your monthly fill of tips and articles about internal communication, engagement and collaboration per email, please click the envelope in the menu bar! <p> </p> </blockquote> 11 October 2018 Erik-Jan https://plek.co/265 7 things you missed from the radio interview with Plek https://plek.co/en/blog/7-things-you-missed-from-the-radio-interview-with-Plek <p dir="ltr"><img alt="David en Rik van Plek bij New Business Radio" data-entity-type="file" data-entity-uuid="619419f2-5cee-465a-9f17-cc922a350e89" src="/sites/plek.co/files/inline-images/Rik%20en%20David%20van%20Plek%20bij%20New%20Business%20Radio.PNG" />We needed a change of scenery for a while, so we visited the radio studio of New Business Radio. Managing Director Rik Mulder and Technical Director David Clarisse were invited for an interview at 'Let's Talk Business'. Rik and David told us about Plek’s early years, our latest updates and plans for the future. If you missed the broadcast, check out the highlights below.</p> <ol dir="ltr"><li>We are growing fast. For example, we recently received growth financing to be able to keep innovating.<br />  </li> <li>Plek is <strong><a href="https://plek.co/en/blog/plek-and-gdpr">GPDR-proof</a></strong>. We are even working on getting our ISO 27001 certification, to prove that we handle information the right way.<br />  </li> <li>It is time to stop using WhatsApp for work purposes: it is not secure, the GDPR does not allow it and your colleagues actually don`t even want to use it for work at all.<br />  </li> <li>We continue to develop and optimize. Every four weeks there is a <strong><a href="https://plek.co/en/blog/efficiently-share-knowledge">Plek release</a></strong> full of new features and improvements. Every customer immediately benefits from this.<br />  </li> <li>We launched a new product that allows you to involve the entire organization in innovation and helps them find a way to think out of the box: <strong><a href="https://plek.co/en/innovation">the Innovation Reactor</a></strong>. Create challenges for your organization such as "How do we increase customer satisfaction?". People can submit ideas, which others then rate and discuss. The best ideas continue to the next development phase.<br />  </li> <li>Plek chat makes communication and collaboration with your colleagues easier than ever. We do not want to have endless email conversations with each other anymore, right?<br />  </li> <li>For small teams or other partnerships we offer <strong><a href="https://plek.co/en/team">Plek.team</a></strong>. A self-service version of Plek. You can get started right away, with teams inside and outside of your organization. Or even with your football team! Try Plek.team for free for 1 month!</li> </ol><p>Listen to the radio broadcast below:</p> <p><iframe allow="autoplay" frameborder="no" height="300" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/507760704&amp;color=%23857e71&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true" width="100%"></iframe><iframe allow="autoplay" frameborder="no" height="300" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/507760713&amp;color=%23797363&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true" width="100%"></iframe><iframe allow="autoplay" frameborder="no" height="300" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/507760692&amp;color=%23474339&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true" width="100%"></iframe><iframe allow="autoplay" frameborder="no" height="300" scrolling="no" src="https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/507760680&amp;color=%235e503d&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=true" width="100%"></iframe></p> 3 October 2018 Erik-Jan https://plek.co/260 De Keet: TBI Infra's Plek is 'super chill' https://plek.co/en/blog/de-keet-tbi-infra <p>"Intranet? Nobody ever looks at that, right?" Well, they do if you take the right approach. An accessible, simple and smart platform gets you a long way. But technique is not everything: you need to roll up your sleeves to turn your organization's intranet into a success. Launching with a 'big bang', proper onboarding and active community management are important. And while you're at it, why not follow TBI Infra's example?!</p> <p><img alt="hartje" data-entity-type="file" data-entity-uuid="0a2d63b8-7574-467a-ac94-762217116645" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-48.png" style="width:800px;" /></p> <p>TBI Infra's employees understand that things don't just happen by themselves. So they recorded their very own funky rap to promote their 'super chill' Plek amongst their colleagues. An inspiration to us here at Plek, and to all of our clients!</p> <p><iframe allow="autoplay; encrypted-media" allowfullscreen="" frameborder="0" height="395" src="https://www.youtube.com/embed/jRn9S7CYsog" width="700"></iframe></p> <blockquote>Would you also like to connect and activate your colleagues? Please take a look at our free demo or get in touch with <strong><a href="mailto:justus@plek.co" title="neem contact op Justus">Justus</a></strong>!</blockquote> 27 September 2018 Niki https://plek.co/258 Plek update: efficiently share knowledge and innovate together https://plek.co/en/blog/efficiently-share-knowledge <p>We are releasing an updated version of Plek today between 4 and 5 PM. In store for you today: lots of improvements that will help you work together more efficiently. And, extra extra, our brand new innovation module!</p> <p><img alt="friemeltje: verbinding" data-entity-type="file" data-entity-uuid="35cb7b08-6379-46f0-978b-2372db5c8696" src="/sites/plek.co/files/inline-images/1.png" style="width:800px;" /></p> <h2>Crystal clear information pages</h2> <p>The information pages are getting a small design make-over and we also improved the way we display their <strong>structure</strong> (main and sub pages). We added a <strong>menu</strong> on the left side. <br />  </p> <p><img alt="raketje: snel veel documenten uploaden" data-entity-type="file" data-entity-uuid="fac04272-fda9-4055-98a9-90b3830dd3ec" src="/sites/plek.co/files/inline-images/2.png" style="width:800px;" /></p> <h2>Smooth document upload</h2> <p>After the release, <strong>uploading</strong> documents will feel a lot smoother. First and foremost, you need less clicks to get it done. And besides, you'll be able to do other things on Plek while your document is being uploaded. Your screen is no longer occupied by the pop-up: documents are uploaded<strong> in a subtle bar on the right</strong>. And last but not least, you'll be able to upload <strong>multiple documents at once</strong>.<br /><br /><img alt="friemeltje: zoeken en filteren" data-entity-type="file" data-entity-uuid="5a756c4e-986b-4b5e-b103-1daf9cfd019c" src="/sites/plek.co/files/inline-images/3.jpg" style="width:800px;" /></p> <h2>Filters in the app</h2> <p>If your organization uses the <strong>taxonomy</strong>, you can also start using the accompanying <strong>filters</strong> in the app. We added them for <strong>profiles</strong>, <strong>groups</strong> and <strong>documents</strong>. </p> <p><em>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em></p> <p><img alt="innovatiemodule: een geniaal idee" data-entity-type="file" data-entity-uuid="da16a7be-fa5d-4c4c-9bbf-346e6a575392" src="/sites/plek.co/files/inline-images/4-01.png" style="width:700px;" /></p> <h2>Innovation is not a one-man job</h2> <p>We are launching our innovation module today! It helps you involve <strong>all employees</strong> - from CEO to carpenter or truck driver. Because you need <strong>the entire organization's innovative strength</strong> to succeed.</p> <p>The Plek innovation module allows you to create challenges for your organization. Employees (all of them or a specific group) can then <strong>submit,</strong> <strong>discuss and rate</strong> <strong>ideas</strong>. Every challenge has a <strong>coach</strong>. The coach guides submitted ideas through the different phases of development (for example sowing, cultivating and harvesting). You can convert the most promising and innovative ideas to <strong>project groups</strong> in an instant, for example with their own agenda and chat. </p> <p><img alt="innovatiemodule: een idee met waarderingen en reacties" data-entity-type="file" data-entity-uuid="477fc750-a8ce-47d4-b4c7-5ec8bcadf5c3" src="/sites/plek.co/files/inline-images/5.png" style="width:725px;" /></p> <blockquote>If your organization doesn't have Plek yet, but you're interested in involving all your colleagues in innovation: you can also use Plek as a separate innovation tool. Just try it yourself! It's risk-free and you'll be up and running within a few weeks. Please get in touch with <strong><a href="mailto:justus@plek.co">justus@plek.co</a></strong>. We're also happy to drop by and give a demonstration!</blockquote> <p><img alt="envelopje" data-entity-type="file" data-entity-uuid="35a86c77-b6b7-453a-93ff-0cb7e7592970" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-42_0.jpg" style="width:800px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 25 September 2018 Marit https://plek.co/257 Snooze your job while you're on a holiday https://plek.co/en/blog/snooze-your-job <p>You pulled out all the stops to get things done in your last week. And then you left everything behind and went on a holiday. Or... did you bring your laptop with you? And did you check for work updates on your smartphone while you were at the beach? It can be quite a challenge to keep a healthy work-life balance. To make this a bit easier for you, here at Plek we came up with the '<strong><a href="https://plek.co/en/blog/plek-is-not-joining-you-on-your-holidays" title="Plek is not joining you on your holidays (Plek update)">holiday snooze</a></strong>'.</p> <p><img alt="holiday snooze" data-entity-type="file" data-entity-uuid="73a70328-4395-4553-8544-d4ee25bfb37b" src="/sites/plek.co/files/inline-images/vakantiemodus%20holiday%20snooze_1.png" style="width:750px;" /></p> <p>“The temptation is hard to resist. That little red dot and that bleep have a magical effect on your brain. You've clicked it before you even realize it." <strong><a href="https://www.linkedin.com/in/rishma-woortman-karimbeg-a1b0a899/" target="_blank" title="Rishma Woortman (LinkedIn)">Rishma Woortman</a></strong>, Customer Support Advisor at Plek, often has to suppress the urge to check her messages. Even when she's having a day off. And even when she's on a holiday.</p> <p>Her explanation: "I just like knowing what's going on at the office". Rishma works 28 hours a week. "I don't want to miss everything that happens when I'm not there. I guess that's a good thing - Plek is a great company with a wonderful product that I'm super excited about. But in order to stay fresh, it's important to take a step back sometimes."</p> <blockquote> <p>"Having a day off means more than physically not being at the office. It means you don't have to think about work all the time."</p> <br /> Rishma Woortman, Customer Support Advisor at Plek</blockquote> <h2>Staring at your smartphone all the time</h2> <p>Keeping a healthy work-life balance can be hard. Several studies show that many Dutch people are having difficulties with it. <strong><a href="https://www.hrpraktijk.nl/topics/hoe-werk-verandert/nieuws/werkbeleving-positiever-ondanks-stijgende-werkdruk" target="_blank" title="Werkbeleving positiever ondanks stijgende werkdruk (HR Praktijk)">The work pressure keeps rising</a></strong> and (young) employees are <strong><a href="https://www.hrpraktijk.nl/topics/ziekteverzuim-re-integratie/nieuws/burn-out-stijgend-probleem-onder-jonge-medewerkers" target="_blank" title="Burn-out stijgend probleem onder jonge medewerkers (HR Praktijk)">increasingly suffering from a burnout</a></strong>. Over 80% of Dutch people aged 18-38 say they <strong><a href="https://www.rtlnieuws.nl/economie/ook-werkgever-en-collegas-schuldig-aan-smartphoneverslaving" target="_blank" title="Ook werkgever en collega's schuldig aan 'smartphoneverslaving' (RTL Nieuws)">spend too much time on their smartphones</a></strong>. A third of them attribute this to the existence of WhatsApp groups with colleagues or to receiving work email on their private phone outside working hours. Employers also suffer the consequences: eventually the 'always on' mentality leads to an increasing amount of employees having to take sick leave.</p> <p>Emails, phone calls, messages - they all come in on your smartphone. Both colleagues and customers are always within reach. For some this is a blessing, for the others it's a curse. Since last year, <strong><a href="https://www.rtlnieuws.nl/buitenland/eind-aan-bereikbaarheidscultuur-franse-werknemer-mag-telefoon-uitzetten" target="_blank" title="Eind aan 'bereikbaarheidscultuur': Franse werknemer mag telefoon uitzetten (RTL Nieuws)">French</a></strong> people have the right to switch off their smartphone outside working hours. The French government wanted to put an end to the 'always on' mentality.</p> <p><img alt="berichtje" data-entity-type="file" data-entity-uuid="5aa42efa-3187-4e30-9723-5e0610d16d93" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-60.png" style="width:750px;" /></p> <p>Some companies take their own measures. Volkswagen made it impossible to send colleagues emails outside working hours. And a few years a go, consultancy firm &amp;Samhoud introduced a bonus for employees who completely disable their business phone and email during their holidays: they receive 250 euros extra holiday allowance.</p> <h2>Well-deserved rest: holiday snooze</h2> <p>“At Plek we thought about ways to ensure that colleagues get their well-deserved rest", says Rishma. "We want them to fully recharge before they get back to work. That's why we developed the holiday snooze. This update is available for all our customers. Anyone who has a day off or goes on vacation can turn this snooze function on and off in their own settings on Plek.”</p> <blockquote> <p>"By using Plek's holiday snooze, you won't receive any team updates or messages about targets you have or haven't reached while you're on the beach. Feels so good!"</p> <br /> Rishma Woortman, Customer Support Advisor at Plek</blockquote> <p>Rishma emphasized that Plek was developed for business communication." You have to be able to switch off your work. Going on a holiday is your opportunity to take a step back for a while. That's why it doesn't work to use WhatsApp for business communication. You'll want to stay in touch with family and friends while you're on a holiday, but if you also get work messages via WhatsApp, you're constantly reminded of work stuff."</p> <p>Still, Rishma observed that 9 out of 10 potential customers use WhatsApp for work communication. "When I ask them how they feel about this, they often say: 'I'm in the WhatsApp group because it contains things I need to know for work. But it contains a lot of nonsense too. Unfortunately I can't leave the group because then I'll miss the important stuff too.'"</p> <h2>WhatsApp and GDPR don't go well together</h2> <p>There is an additional important argument against using WhatsApp for business communication. "According to the new European privacy law GDPR, business communications should not be carried out on WhatsApp because the security of personal data of employees and business relations cannot be guaranteed. For this reason, the German tire brand <strong><a href="https://www.rtlz.nl/tech/continental-verbiedt-whatsapp-en-snapchat-op-werktelefoon" target="_blank" title="Continental verbiedt WhatsApp en Snapchat op werktelefoon (RTL Z)">Continental</a></strong> decided to ban WhatsApp from work phones. In response to this ban, our CEO Rik Mulder wrote an article for Frankwatching with <strong><a href="https://www.frankwatching.com/archive/2018/07/06/5-tips-om-whatsapp-gebruik-van-medewerkers-te-beperken/" target="_blank" title="5 tips om WhatsApp-gebruik van medewerkers te beperken (Rik Mulder op Frankwatching.nl)">5 tips to limit your employees' WhatsApp use</a></strong>."</p> <p><img alt="sterretje" data-entity-type="file" data-entity-uuid="d7c26400-ca50-4b05-8681-02447496e3ae" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-52.png" style="width:800px;" /></p> <p>Rishma has received positive reactions to the holiday snooze from various customers. "It offers them a way to stimulate employees to really relax on vacation, so that they can return to work well-rested. It's a good idea to remind employees to use the holiday snooze when they go on a holiday."</p> <p>Rishma had a few days off last week. However she did open the Plek app while she was out of the office... but not for work! "Just out of curiosity. Because on our social intranet, we also share fun stuff. It's like the real world: colleagues like to discuss their weekends or holidays with each other. We also have a 'foodies' group on Plek. In it, we post recipes and pictures of food we cooked at home. It's inspiring. This way, using the Plek app on my day off can help me relax as well!"</p> <p><img alt="Plek" data-entity-type="file" data-entity-uuid="736cfa8d-a4bd-4364-892c-d9739e56ffae" src="/sites/plek.co/files/inline-images/ta_Social%20Intranet%20-%20Wat%20kun%20je%20doen-.png" style="width:650px;" /></p> 30 August 2018 Niki https://plek.co/253 Plek update: log in, onboard and innovate https://plek.co/en/blog/log-in-onboard-and-innovate <p>We are releasing an updated version of Plek today between 4 and 5 PM. After the release, you can log in to the app by means of QR, Touch ID or Face ID. We also gave the onboarding a more prominent place on Plek. Furthermore, when creating an event after the release, you can choose whether or not to display the event on the timeline. And... the groups on Plek got a little facelift. Can you spot the difference? :) </p> <p><img alt="de Plek app voor desktop en mobiel" data-entity-type="file" data-entity-uuid="4a525e01-0adc-4ffa-9334-9060d4b9ccbc" src="/sites/plek.co/files/inline-images/unnamed%20%281%29.jpg" width="800" /></p> <h2>Log in to the app by means of QR, Touch ID or Face ID</h2> <p>As you know, <strong>ease of use</strong> and <strong>security</strong> are important pillars of Plek. We managed to smoothly combine the two once again by offering you three new ways of <strong>logging in</strong> to the Plek app:</p> <ul><li><strong>QR code</strong><br /> Did you install the app on your phone, and are you logged in on Plek in your browser? Then navigate to your settings (in the browser), scan the QR code at the bottom of the page with your phone's camera and subsequently tap on the notification to go straight to the Plek app. <br />  </li> <li><strong>Touch ID</strong><br /> If your phone supports logging in by means of fingerprint, you can now use this to log in to the Plek app. You may recognize this way of logging in from your banking app.<br />  </li> <li><strong>Face ID</strong><br /> If you're a <em>gadget freak</em> with an iPhone that supports facial recognition, you can now log in to the Plek app with Face ID. </li> </ul><p><em>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em><br /><br /><img alt="onboarding" data-entity-type="file" data-entity-uuid="1ed15e1c-c270-47a4-a1b1-01dde5b37fe4" src="/sites/plek.co/files/inline-images/onboarding%20peeps-26_0.jpg" width="800" /></p> <h2>Onboarding at your fingertips</h2> <p>Every new user is presented with our <strong>onboarding</strong><em><strong> </strong></em>when they log in to Plek for the first time. It contains things like making a selection of groups you want to join. All onboarding steps will now stay accessible at any time: you'll find them <strong>on the right side of the screen, under the rocket</strong>. And if there are mandatory steps you haven't finished yet, Plek will notify you of this. <br />  </p> <p><img alt="evenement" data-entity-type="file" data-entity-uuid="8bf0558c-9997-481a-b5db-0d30f2fb4777" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-43.jpg" width="800" /></p> <h2>A new event: on the timeline or not?</h2> <p>When a creating a <b>new event</b>, you can now decide whether or not to share it on the <strong>timeline</strong>. Before, all events were automatically shared on the timeline, but this wasn't practical when creating many events at once. When creating an event, click on 'Create' to publish your event in the <strong>agenda</strong> only. If you want to share it on the <strong>timeline</strong> as well, click the <strong>arrow next to 'Create'</strong> instead, and then click <strong>'Create and share on timeline</strong>'.<br /><br /><img alt="hoe de innovatiemodule ontstond - met Heembouw" data-entity-type="file" data-entity-uuid="0ef27795-7ba7-41e3-acfa-09304f2412b0" src="/sites/plek.co/files/inline-images/unnamed.jpg" width="800" /></p> <h2>Innovate together on Plek</h2> <p>We already gave you a sneak preview in the previous Plek update: we're launching our <strong>innovation module</strong> soon! We came up with and built this module with our client <strong><a href="https://plek.co/nl/cases/bouwers" title="Heembouw: bouwers werken beter samen met Plek">Heembouw</a></strong>. So they're currently beta testing it. Together, we'll make sure innovating on Plek becomes self-evident and user-friendly. When we're both satisfied with the results, everyone can get started with this <strong>optional module</strong>. We'll tell you all about the innovation module in the next Plek update.</p> <p>Meanwhile, click <strong><a href="https://plek.co/en/heembouw-brings-innovation-to-construction-sites" title="Heembouw brings innovation to construction sites">here</a></strong> to read all about how the innovation module came into being and how you can use it to maximize all employees' innovative strength. <br /><br /><img alt="envelopje" data-entity-type="file" data-entity-uuid="35a86c77-b6b7-453a-93ff-0cb7e7592970" src="/sites/plek.co/files/inline-images/friemeltjes%20voor%20tussen%20tekst-42_0.jpg" width="800" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 23 August 2018 Marit https://plek.co/250 Plek update: the silly season https://plek.co/en/blog/the-silly-season <p>Of course you all just can't wait to hear from Plek on Thursday morning every four weeks. This time, we don't have a lot to say though. Except that we'll have some big news soon! And don't worry, we also have some announcements for you today.</p> <h2>Good things come to those who wait</h2> <p>Just a little patience: we will launch our <strong>innovation module</strong> soon! We've been working on this big project for a while, together with our customer Heembouw. It will be an <strong>optional module</strong> that can be used to stimulate organization-wide innovation. So we'll keep at it for now, and we'll tell you more in the next Plek update!</p> <p>Meanwhile, click <strong><a href="https://plek.co/en/heembouw-brings-innovation-to-construction-sites" title="Heembouw brings innovation to construction sites">here</a></strong> to read all about how the innovation module came into being and how you can use it to maximize all employees' innovative strength. </p> <p><img alt="hoe de innovatiemodule ontstond - met Heembouw" data-entity-type="file" data-entity-uuid="0ef27795-7ba7-41e3-acfa-09304f2412b0" src="/sites/plek.co/files/inline-images/unnamed.jpg" style="width:800px;" /></p> <h2>Spade work</h2> <p>Besides building the innovation module, of course we're also fixing bugs and implementing continuous improvements on Plek. For example, the chat bubbles have your color now, and your Plek <strong>statistiscs</strong> now displays page views from the <strong>Plek app</strong> besides desktop and mobile page views. By the way, are your colleagues already using the <strong><a href="https://plek.co/en/app-mobile" title="the Plek app for mobile">Plek app for mobile</a></strong>? And how about the <strong><a href="https://plek.co/en/app-desktop" title="the Plek app for desktop">desktop app</a></strong> (beta version)?   </p> <p><img alt="de Plek app voor desktop en mobiel" data-entity-type="file" data-entity-uuid="4a525e01-0adc-4ffa-9334-9060d4b9ccbc" src="/sites/plek.co/files/inline-images/unnamed%20%281%29.jpg" style="width:800px;" /></p> <h2>On pins and needles</h2> <p>Last week Monday night, we were on pins and needles for a while because Plek was offline shortly. The reason was an <strong>upgrade</strong> of our <strong>MongoDB database</strong>. Plek is <strong>redundant</strong>, which means that our platform normally always <strong>stays online</strong>. We went offline (on purpose and announced in advance) for more than an hour for the first time in Plek history for this big database upgrade. And the upgrade was successful, so we're back in business!</p> <p><img alt="we kunnen er weer tegenaan" data-entity-type="file" data-entity-uuid="9caaaf3c-fa91-4846-a29b-7d0342002819" src="/sites/plek.co/files/inline-images/unnamed_1.png" style="width:800px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 26 July 2018 Rik https://plek.co/243 A smoke-free UMCG https://plek.co/en/blog/a-smoke-free-UMCG <p>As of 1 January 2019, the UMCG (University Medical Center Groningen) will become a smoke-free environment. Because the subject of smoking' is quite sensitive, and because everyone has an opinion about it, it's important to first and foremost get some insight into what a smoke-free UMCG means - to all those involved. This is the responsibility of <strong><a href="https://www.rug.nl/research/gezondheidswetenschappen/tgo/" target="_blank" title="Toegepast Gezondheidsonderzoek">Toegepast Gezondheidsonderzoek</a></strong> (TGO) and <strong><a href="http://socialenvoy.nl/" target="_blank" title="Social Envoy">Social Envoy</a></strong>. We offered them our platform Plek, to provide them with a way to talk to the UMCG's patients, visitors, employees, suppliers, students and residents of the neighborhood.</p> <p><img alt="smoking in front of the hospital" data-entity-type="file" data-entity-uuid="26a01c76-a1b3-4040-b08e-a6d19f0506bf" src="/sites/plek.co/files/inline-images/smoking%20in%20front%20of%20the%20hospital%20%281%29.jpg" style="width:850px;" /></p> <p>TGO and Social Envoy asked 370 participators of all those involved questions such as '<em>What does smoking mean to you?</em>' and '<em>What is the UMCG's responsibility for future generations?</em>'. The ensuing conversations gave TGO and Social Envoy a good grasp of the situation, the worries of those involved and the opportunities at hand. Moreover, the fact that the entire community was involved was greatly appreciated.</p> <blockquote> <p>"It's great to experience how this way of discussing the issue helps to gain insights."</p> <br /> UMCG employee</blockquote> <p>Both proponents and opposites shared their experiences - with diverging views. All the input that was shared on Plek (anonymously) will be bundled in six stories. The next step is to think about how a smoke-free UMCG should look, based on the insights and emotions from the six stories. Together with all those involved, of course.</p> <p><img alt="in the hospital" data-entity-type="file" data-entity-uuid="b77b8697-061f-448d-afd0-4696f28d03ef" src="/sites/plek.co/files/inline-images/in%20the%20hospital.jpg" style="width:850px;" /></p> <blockquote><br /> If you'd like to get your monthly fill of tips and articles about internal communication, engagement and collaboration per email, please click the envelope in the menu bar! <p> </p> </blockquote> 12 July 2018 Niki https://plek.co/221 Plek update: Plek is not joining you on your holidays https://plek.co/en/blog/plek-is-not-joining-you-on-your-holidays <p>We are releasing an updated version of Plek today between 4 and 5 PM. New: the holiday snooze. Use it to temporarily block Plek notifications. We also have some good news about our app, and we added extra options for forms. Plus: we've built a way for you to check for any birthdays you may have missed. </p> <h2>Holiday snooze</h2> <p>We obviously want as many people as possible to actively use Plek. But we also want employees to get their well-deserved rest, so that they can be a 100% productive afterwards. That's why we hereby present the <strong>holiday snooze</strong>: out of office, <strong>no Plek notifications</strong>. Every user can turn the holiday snooze on or off in their <strong>settings</strong>. </p> <p>Make sure to convince your colleagues of the fact that business conversations do not belong on WhatsApp - they belong on a platform for business communication. A platform that simply leaves you alone when you're having a day off. Need more tips to help your colleagues make the switch from WhatsApp to Plek? Read <strong><a href="https://plek.co/en/blog/how-to-make-employees-quit-using-whatsapp" title="Rik's five tips">our CEO Rik's five tips</a></strong> (Dutch only).</p> <p>Enjoy your holiday!</p> <p><img alt="rocket: be right back" data-entity-type="file" data-entity-uuid="5e21eea2-0a0a-48ae-8b64-b3bc6b597aa8" src="/sites/plek.co/files/inline-images/mail%2028%20juni-vakantie.png" style="width:800px;" /></p> <h2>The Plek app</h2> <p>After the release you will be able to <strong>create groups</strong> in the app. Additionally, we added a <strong>bubble</strong> in the timeline to indicate any <strong>new posts</strong>. You can also use this bubble to immediately scroll all the way up.</p> <p>Many of our clients asked us to work on the way <strong>tables</strong> are displayed in the app, for example within information pages and posts. In order to display tables as well as possible on small smartphone screens, after the release we will display a button to open tables in full screen.</p> <p>If you don't have the app yet, download it today for <strong><a href="http://plek.co/en/app-mobile" title="the Plek app for mobile">Android or iPhone</a></strong>!</p> <p><em>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em></p> <p><img alt="new posts in the app" data-entity-type="file" data-entity-uuid="a4d2e97c-7f12-4c33-bb91-381731780956" src="/sites/plek.co/files/inline-images/mail%2028%20juni-app.png" style="width:850px;" /></p> <h2>Fill out forms more than once, with attachments</h2> <p>Many <strong>forms</strong> need to be filled out <strong>more than once</strong> by the same person (for example expense forms or monthly inspection reports). For that reason, forms on Plek can be filled out several times - by default - after the release. If the creator of a form wants to allow only one submission per person, they can tick the box for '<strong>Do not allow multiple submissions</strong>'.</p> <p>In addition, the creator of a form will be able to choose a <strong>new type of question</strong> after the release: the<strong> file upload</strong>. Use it to ask for an answer in the form of an <strong>attachment</strong> (a picture of, for example, a receipt or an inspected object). The attachment can be uploaded on both desktop and mobile.</p> <p><img alt="fill out forms more than once" data-entity-type="file" data-entity-uuid="f7d6d08b-ee71-44f7-b5b8-6f07b1bc6bd0" src="/sites/plek.co/files/inline-images/mail%2028%20juni-formulieren.png" style="width:800px;" /></p> <h2>Recent birthdays</h2> <p>Birthdays just keep <strong><a href="https://plek.co/en/blog/happy-birthday-desktop-and-app" title="Happy birthday on desktop and app">getting better on Plek</a></strong>, but of course you can still accidentally miss out on one. That's why we added a <strong>recent birthdays</strong> filter to 'Birthdays' within the agenda. Just click on a missed birthday and wish your colleague a happy belated birthday! </p> <p><img alt="birthday" data-entity-type="file" data-entity-uuid="bc2f12e1-3943-46d6-aba6-9af77399d0db" src="/sites/plek.co/files/inline-images/mail%2028%20juni-verjaardag.png" style="width:850px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 28 June 2018 Marit https://plek.co/238 How to make your colleagues quit WhatsApp - five tips https://plek.co/en/blog/how-to-make-colleagues-quit-using-whatsapp <p>German tire manufacturer Continental - with 235,000 employees worldwide - is taking some serious measures: <strong><a href="https://www.ft.com/content/0b412046-689b-11e8-b6eb-4acfcfb08c11" target="_blank" title="Continental verbiedt WhatsApp en Snapchat op werktelefoon">WhatsApp on work phones is now <em>verboten</em></a></strong>. The company states that WhatsApp scrapes all kinds of privacy-sensitive information from phones the app is installed on. This way, personal data of customers and business relations can end up at parent company Facebook.</p> <p>For the time being, this only concerns metadata (such as who communicates with whom, when and where), but there are concerns about the content of messages being compromised as well. Now that the GDPR has entered into force, Continental does not want to risk being held liable for any ensuing privacy issues. The <strong><a href="https://en.wikipedia.org/wiki/Facebook%E2%80%93Cambridge_Analytica_data_scandal" target="_ blank" title=" Also 89,000 Dutch Facebook profiles in the hands of Cambridge Analytica "> recent Facebook-Cambridge Analytica scandal</a></strong> clearly shows what the risks can be.</p> <p>Most organizations have serious reservations about WhatsApp but don't want to go as far as banning it (yet). In our daily practice of rolling out social intranets and internal communication platforms, we often encounter organizations' desire to reduce the use of WhatsApp for work. But how do you manage this if everyone already uses the app privately anyway and is completely used to it? Five tips.</p> <h2>Tip 1: Voice your concerns and objections</h2> <p>The privacy scandals surrounding Facebook have been widely covered by the media. Your employees have probably also heard about GDPR. So nobody will be surprised to hear that you, as an employer, are not very fond of WhatsApp. Especially because your organization does not have a processors agreement with WhatsApp. Two short articles you can share with your employees to substantiate your concerns:</p> <ul><li>About <strong><a href="https://www.theinquirer.net/inquirer/news/3032946/whatsapp-and-facebook-are-sharing-user-data-after-all-and-its-legal" target="_blank" title="WhatsApp and Facebook are sharing user data after all and it's legal">WhatsApp's hunger for data</a></strong></li> <li>About <strong><a href="http://time.com/money/5212501/how-facebook-tracks-me/" target="_blank" title="I found out everything Facebook knows about me - and you can too">what Facebook knows about you</a></strong></li> </ul><h2>Tip 2: Emphasize perzonal benefits</h2> <p>Hopefully your employees will understand your concerns. But understanding alone usually doesn't bring about a behavioral change. You need to emphasize the personal benefits of quitting the use of WhatsApp for business communications as well. The most important one is the separation between work and private life: many people don't like to receive work related WhatsApp messages during their time off.</p> <blockquote> <p>Plek offers the ‘holiday snooze': it blocks all your notifications (in the app and by email) during a self-chosen period.</p> </blockquote> <p>The upcoming Summer holiday is a great time to make this point: Nobody wants to be disturbed by the weekly team update while relaxing on the beach. Nobody wants to hear that targets have not been met during a beautiful mountain hike. But most people don't want to turn WhatsApp off, since it's their go-to app for communication with travel companions or friends and family at home. But if work messages come in through a different channel, you can simply switch this channel off during your holiday. Plek even offers a 'holiday snooze' for that. It blocks all your notifications (in the app and by email) during a self-chosen period.</p> <h2>Tip 3: Outline management issues</h2> <p>WhatsApp groups at work often arise from the workplace up, due to the lack of a good alternative. It is usually unclear who is in which group and who's the administrator who can add you to the group. This can be very frustrating, especially when you work on different projects all the time.</p> <p>It sometimes takes new employees weeks or even months to get into the right groups and get access to important information. And who ensures that people who leave the company - and perhaps start working for a competitor - are also removed from the group and do not continue 'lurking'?</p> <h2>Tip 4: Appeal to collegiality</h2> <p>I recently led a work session concerning the new intranet at a construction company. Of course I proposed to use our platform for chat, but people immediately started to chuckle. Did I know about all the dirty images and jokes in the team's WhatsApp group?</p> <p>We continued talking and found out that not all team members appreciated the jokes. But they could not get out of the group, because it also contains work related information. Conversely, there were ex-team members who loved the jokes and would have liked to stay in the group, but who had to be removed. An alternative channel for work was the solution: business is discussed on Plek by the current team, whereas random conversations and jokes are shared among colleagues and ex-colleagues on WhatsApp.</p> <h2>Tip 5: Offer a true alternative</h2> <p>The above tips have turned out to be successful in practice, but only if one basic condition is met. As an organization, you have to offer a true and complete alternative to WhatsApp. If your ever so understanding employees immediately get stuck while creating a group, or if there are no apps for iPhone and Android, or if employees have to log in via a VPN, then forget it. Then everyone will stay put on WhatsApp.</p> <p>Make sure to pick an extremely user-friendly social communication tool. Sounds obvious, but things like compatibility with existing systems and familiarity with an existing supplier (often Microsoft) often take precedence. Of course I know these considerations make sense as well, especially when security is involved - so do make sure your chat is encrypted. But if everyone stays put on WhatsApp, you're stuck. </p> <blockquote> <p>Pick an extremely user-friendly social communication tool. Sounds obvious, but things like compatibility with existing systems and familiarity with an existing supplier (often Microsoft) often take precedence.</p> </blockquote> <p>German tire manufacturer Continental - with 235,000 employees worldwide - is taking some serious measures...</p> 27 June 2018 Rik https://plek.co/239 Heembouw uses Plek to bring innovation to its construction sites https://plek.co/en/blog/heembouw-brings-innovation-to-construction-sites <p dir="ltr">According to Heembouw, the entire organization should be involved in innovation. That is why we are currently developing an innovation module in close collaboration with the construction company. It involves everyone in innovation - also the carpenters on the construction site. How can you make colleagues cross departmental boundaries? And how can we maximize all employees' innovative strength?</p> <p dir="ltr"><img alt="Heembouw innoveert, ook op de bouwplaats" data-entity-type="file" data-entity-uuid="c979cceb-b8c9-4eb7-941c-d72a784c234d" src="/sites/plek.co/files/inline-images/bouwers%201.jpg" style="width:850px;" /></p> <p dir="ltr">Innovation is not a department. Everyone, from management to carpenter, can have an amazing idea. Or an insight that can save costs or yield more money. This is what construction company <strong><a href="https://www.heembouw.nl/" target="_blank">Heembouw</a></strong> believes. But how can they bring innovation to their construction sites? A good tool can help, especially if it is part of the intranet. Online Marketing and Communication Specialist Björn Bouwmeester leads both projects at Heembouw.</p> <p dir="ltr">Bouwmeester acknowledges that he's a fan of new technologies. In 2011, management told him to do 'something' with social media. Winning the Industrial Social Media Award in 2013 was the crowning glory.</p> <p dir="ltr">Bouwmeester: “From that moment on I started to involve the internal organization. We shared the award story in an internal road show. We asked colleagues: we want to help you become more social too – what do you need?”</p> <blockquote> <p>“We asked colleagues: we want to help you become more social too – what do you need?”</p> <br /> Björn Bouwmeester, Online Marketing- and Communicatiespecialist at Heembouw</blockquote> <h2>A great match</h2> <p dir="ltr">Meanwhile the organization's need for an effective intranet was growing. Heembouw needed to share news and knowledge, and they needed people profiles. The existing intranet did not suffice - for example, it wasn't possible to share videos. A social intranet seemed to be the solution. Bouwmeester: "I asked around in my online network: which party do you think of when you think of a social intranet? That is how Plek ended up on the longlist. Plek and Heembouw turned out to be a great match. Besides, we are a Dutch organization; we like using a Dutch product. One of the great advantages of Plek is that everyone understands it. It's so simple!"</p> <p dir="ltr">“The construction industry may be quite a traditional sector, but we didn't notice any of that at Heembouw", says Rik Mulder, CEO of Plek. The companies were introduced a little over a year ago. "Together we started to focus on the 'front runners' in the organization, the employees who clearly show how they use social media and inspire others." These ambassadors are important in the company, Mulder emphasizes. "They drive the enthusiasm to share things with each other and they form the glue that holds the social intranet together.”</p> <h2>Over the fence</h2> <p dir="ltr">Mulder: “At many organizations, we notice that employees are still working within their own silos too much. Organizations are trying to break existing patterns by means of a social tool such as Plek, often with the aim of establishing long-term connections between divisions and departments. They hope to stimulate knowledge sharing, and that colleagues will start looking over the fence to help each other.”</p> <p dir="ltr"><img alt="uitvoerder Heembouw met Plek op iPad" data-entity-type="file" data-entity-uuid="ee280d5c-0d35-4ef2-a04a-d76c20359d08" src="/sites/plek.co/files/inline-images/Uitvoerder%20Heembouw%20met%20Plek%20op%20iPad.jpg" style="width:850px;" /></p> <p dir="ltr">But that doesn't happen automatically. "Employees often already get an overload of information from their immediate environment. Additionally, there is a human tendency to connect with people we already know. You usually just don't randomly take out the staff list in search of someone to make contact with. That is why we try to stimulate connections within Plek. We apply that already in, for example, the onboarding; if you connect new employees on the platform with the first contacts from their introductory round, you create a small new network right away.”</p> <h2>Smartphones at construction sites</h2> <p dir="ltr">It's quite a challenge to get everyone in the organization to use all the possibilities of the social intranet; Bouwmeester agrees that it does not happen automatically. The carpenters on the construction sites, who could not access the old intranet, had to be connected literally and figuratively. They can now also use Plek, anywhere and anytime, on their smartphone.</p> <p dir="ltr">“We did a tour of all the construction sites with our innovation coaches”, says Bouwmeester. “You really have to show it to the carpenters. People have to experience how easy it is to use Plek to share ideas. It was really cold last winter and we had a hot chocolate truck from Radio 538 at one of our construction sites. One of the carpenters immediately shared a picture of it on Plek. This made others realize how easy it is to share, and to use Plek.”</p> <blockquote> <p>“You really have to show it to the carpenters. People have to experience how easy it is to use Plek to share ideas.”</p> <br /> Björn Bouwmeester, Online Marketing and Communication Specialist at Heembouw</blockquote> <h2>Proud</h2> <p dir="ltr">All of Heembouw's employees have something in common: they are proud of their work. Heembouw uses this pride by means of the channel 'By Us', where employees can follow all that Heembouw creates. "We can easily share results on Plek. This makes others think: 'Hey, I have a cool project too!'"</p> <p dir="ltr">Almost all types of roles are active on Plek, from management to carpenter. About half of them have posted something on Plek. Heembouw wants to increase that number. Bouwmeester: "The people at Plek really think along about which people we are still missing in the conversation. We recently had a brainstorm about this. It would be nice if management would become more active on the social intranet. They are the ones who worked hard to get Plek going, but the next step is to really get involved in the discussion."</p> <p dir="ltr">Bouwmeester mentions an example: "We recently carried out a survey among employees. We got a lot of input, but why not ask a few questions on Plek? I see that a few board members are responding on Plek, but it would be even better if they dared to be vulnerable: they could ask a question themselves. We are now discussing this with management, with the aim of providing them with insights into the possibilities and results it can bring."</p> <p dir="ltr"><img alt="de Heembouw-app" data-entity-type="file" data-entity-uuid="af665953-9514-4fe5-92a4-43cb4820cac5" src="/sites/plek.co/files/inline-images/Heembouw%20app.jpg" style="width:850px;" /></p> <h2>Innovation module</h2> <p dir="ltr">The idea of an innovation module was already discussed in the first meeting between Heembouw and Plek. "We were already working with Professor Niels van der Weerdt of the Erasmus University to come up with a theoretical model to stimulate and shape innovation", says Bouwmeester. "We developed a kind of innovation reactor in which we distinguish different phases: the nutrient medium, the development of ideas, and the phases of germination, cultivation and flowering. We filled that 'reactor' with ideas that were already there; it contains about 140 ideas on average."</p> <p dir="ltr"><img alt="innovatiereactor" data-entity-type="file" data-entity-uuid="6ec193a6-fee0-4362-9d11-6a721ff2a85f" src="/sites/plek.co/files/inline-images/Innovatiereactor-Heembouw%20%281%29.jpg" style="width:850px;" /></p> <p dir="ltr">"We believe that innovation can be an way to bring different people and departments together on a social intranet," says Mulder of Plek. "Under that theme, you can invite everyone to think along freely and form working groups. Heembouw already worked with a specific innovation tool. When we proposed to do that on Plek they were very open to it. They were extremely open-minded. They dared to ask themselves: why do we do things this way, and can we do it better?"</p> <h2>Logical combination</h2> <p dir="ltr">Heembouw gives innovation a central place in the organization by creating an open communication channel for employees. Even carpenters at construction sites can contribute ideas, large and small, and respond to ideas submitted by others. According to Bouwmeester, the logical combination of a social intranet and an innovation module greatly contributes to this: "It offers a low-threshold way to bring people together and start conversations. Plek has also helped us to think about the ways in which we can actively involve employees in innovation and make the process more flexible. Now we can really work on efficient innovation in all layers of the organization. We're currently building the innovation module. We will start using it in September.”</p> <blockquote> <p>“Now we can really work on efficient innovation in all layers of the organization. We're currently building the innovation module - to be continued!”</p> <br /> Björn Bouwmeester, Online Marketing and Communication Specialist at Heembouw</blockquote> <h3 dir="ltr">Tips from Björn Bouwmeester to involve everyone in social intranet:</h3> <ul dir="ltr"><li>Ambassadors in different departments and locations are very important</li> <li>IT-links are always difficult, so get started with these in an early stage</li> <li>Launch with a big bang</li> <li>Make logging in as easy as possible</li> <li>Keep promoting and listen to users' complaints</li> </ul><p> </p> 25 June 2018 Niki https://plek.co/237 GroenLinks kick-starts municipal politics on Plek https://plek.co/en/groenlinks-kick-start <p>At the municipal elections earlier this year, GroenLinks received 8.4% of the votes (3 percentage points more than four years ago). The party thus became the largest in many municipalities, including Amsterdam and Utrecht. After this big win, GroenLinks had a big job ahead: many new councilors and aldermen had to get ready for their new task in the local council. So where do they find the required knowledge, information and each other? On Plek!</p> <p><img alt="GroenLinks en Plek" data-entity-type="file" data-entity-uuid="2ee80eda-2069-4fa6-86c6-f4047244488c" src="/sites/plek.co/files/inline-images/Groenlinks-30.jpg" style="width:800px;" /></p> <h2>Open and involved</h2> <p>GroenLinks is all for involving people in democracy and likes to experiment with new means to achieve this. Plek's 'open up' therefore is an excellent match with GroenLinks' ways of working. It takes time to change how the Netherlands function, and it takes time to change how an organization works (together). But working transparently and using the right incentives will help you achieve your goals step by step.</p> <blockquote> <p>“We were looking for a way to connect our 600 council members. A place for them to easily find each other and openly share information. We found this in Plek.”</p> <br /> Bastiaan de Leeuw, project manager and city councilor GroenLinks</blockquote> <h2>The greenhorns instantly got the hang of it</h2> <p>Immediately after launching the platform it became evident that GroenLinks and Plek are a match made in heaven: more than 75% of users are active and almost 1 in 5 users have posted a message on Plek. Users joined 4 groups on average. A whopping 85 groups have already been created, including for example 'Social portfolio' and 'Amsterdam district commission', but also 'Questions and feedback about Plek'. This is how hundreds of new recruits and old-timers find new connections and fresh ideas on Plek. They really got this (green) party started!</p> <blockquote> <p>“Successful motions are shared on Plek and subsequently submitted by council members in other municipalities. This means that we don't all have to reinvent the wheel. It increases our political strength."</p> <br /> Bastiaan de Leeuw, project manager and city councilor GroenLinks</blockquote> <p>Meanwhile, GroenLinks has gained momentum in the various municipal councils and we expect to see a lot of interesting developments from them. Both in politics and on Plek! Is your organization growing as fast as GroenLinks, and could you use some help in connecting your newbies? Please contact <strong><a href="mailto:justus@plek.co" title="email Justus">Justus</a></strong> or <strong><a href="mailto:rik@plek.co" title="email Rik">Rik</a></strong> or call us at <strong><a href="tel:+31203697577" title="call us at +31(0)203697577">020-3697577</a></strong>.</p> 12 June 2018 Niki https://plek.co/234 How does Plek deal with GDPR and what does this mean for your organization? https://plek.co/en/blog/plek-and-gdpr <p>The GDPR (General Data Protection Regulation - AVG or Algemene Verordening Gegevensbescherming in Dutch) has entered into force in May. A lot has been said and written about this - also by us - but for the sake of completeness we have summarized how we deal with GDPR and what this means for Plek customers and users.</p> <p><img alt="Plek en de AVG" data-entity-type="file" data-entity-uuid="72f65df2-ba24-475b-a3cb-6ac716ed0dc3" src="/sites/plek.co/files/inline-images/unnamed_0.png" style="width:600px;" /></p> <h2>GDPR and Plek</h2> <p>Plek meets the requirements of the GDPR. We only collect users' personal data if they are necessary. This is called data minimization. An example of this is our link with Office 365. The information displayed on Plek is stored in Office 365. Plek requests the required information behind the scenes and displays it, but it does not store the data itself.</p> <p>We collect and process data to ensure that Plek users can use their communication platform. This includes analyzing (anonymized) data to improve Plek. We do not use the information we collect for any other purposes.</p> <p>Our hosting partner is ISO27001, NEN7510 and ISAE3402 certified and Plek itself complies with the requirements of ISO27001 and NEN7510. This demonstrates that our internal processes are in order and that we safely handle personal data.</p> <p>GDPR guarantees individuals the right to a.o. data portability, erasure (to be forgotten) and access. Below we will outline how these rights apply to Plek users.</p> <p><img alt="AVG" data-entity-type="file" data-entity-uuid="75aea903-0b33-4818-952f-2fe1ea5c060f" src="/sites/plek.co/files/inline-images/avg_0.gif" style="width:600px;" /></p> <h2>Rights of Plek users</h2> <p><strong>The right to data portability</strong><br /> This is the right to receive and transmit personal data. Plek users can access the data Plek processes about them by navigating to their profile page. You can download this information by printing (to PDF, if desired) or by copy-pasting.</p> <p><strong>The right to erasure</strong><br /> This is the right to be 'forgotten'. It means that, in certain cases, we have to erase personal data if the data subject asks for this. Because we have a processor's agreement with our customers, such a request has to be submitted to Plek by the respective organization (and not by the respective data subject themselves).</p> <p>Plek users can edit the information on their profile page themselves. Some organizations require certain profile fields to be filled out. This information can be removed from Plek by deactivating your account. If the admin of your Plek deactivates your account, your profile will no longer be visible and can no longer be found by means of the search engine. You will also no longer be able to receive chat messages or @mentions. You will not be able to log in to Plek anymore, and your profile picture will no longer displayed with posts and other content you posted on Plek.  </p> <p>After 6 months we erase all data from deactivated accounts, except for names and email addresses. If you wish, the admin of your Plek can change your name into your initials, and they can change the email address Plek used to identify you as a unique user (if desired, this can be a fictional email address) in order to prevent your name from being traced.</p> <p>On Plek, the right to erasure applies in the following situations: </p> <ul><li>If Plek does not need the personal data anymore for the purposes they have been collected for or are processed for.<br />  </li> <li>If Plek received (explicit) permission in the past for processing personal data, but this permission is now revoked.<br />  </li> <li>If there is an objection to the processing. There are different rights of objection (absolute and relative) on the basis of GDPR.<br />  </li> <li>If Plek unlawfully processes data.<br />  </li> <li>If the legally stipulated retention period of the data has expired.</li> </ul><p><img alt="Plek: check!" data-entity-type="file" data-entity-uuid="c9109a17-efff-4c33-97b7-59f80d6294ae" src="/sites/plek.co/files/inline-images/booking%20tool%20boekingstool%20iconen_0.png" style="width:850px;" /></p> <p><strong>The right to access</strong><br /> This is the right to view your personal data. As we wrote with regard to the right to data portability, every Plek user can see which personal informatino we save about them. We have a processors agreement with your employer (or any other organization whose Plek you can access). This agreement lists:</p> <ul><li><strong>Why we process data</strong><br /> We do this because colleagues and / or others you communicate with on Plek need this data to be able to work with you. We collect and use personal data for the purpose of internal communication, not for any other (marketing related) purpose.<br />  </li> <li><strong>Which organizations we transfer our data to</strong><br /> We don't transfer personal data to other organizations, but we do use an extensively certified and secure hosting partner called True.<br />  </li> <li><strong>For how long we will keep your personal data</strong><br /> We keep your personal data at least as long as it's required for you to access your Plek environment. If your profile is deactivated, we will retain your data for another 6 months. Messages or other content you posted on Plek will remain available to other Plek users. The profile picture displayed with this content will be replaced by your initials.<br />  </li> <li><strong>Which privacy rights a Plek user has</strong><br /> These are the rights we describe in this blog.<br />  </li> <li><strong>That the organization has a right to file a complaint with the Autoriteit Persoonsgegevens</strong><br /> Please refer to the Autoriteit Persoonsgegevens' <strong><a href="https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens" target="_blank" title="Autoriteit Persoonsgegevens">website</a></strong> for more information.<br />  </li> <li><strong>Which organizations have supplied us with personal data</strong><br /> This is usually your employer or any other organization you're involved in and whose Plek you can access.</li> </ul><p><img alt="de Plekraket" data-entity-type="file" data-entity-uuid="c4fe95e7-a921-4a3c-841a-20f99d15ba25" src="/sites/plek.co/files/inline-images/raketje%20Plek.png" style="width:850px;" /></p> <h2>GDPR's impact on your internal communication</h2> <p>Many people are writing about how to deal with customers in a GDPR compliant way, but little is published about GDPR's impact on internal communication. So we hereby provide you with some tips that you can use to get GDPR proof.</p> <ul><li><strong>Make agreements concerning employees' privacy</strong><br /> Draw up regulations that, among other things, describe in which cases the business interest exceeds an employee's right to privacy. Read more about this in <strong><a href="https://plek.co/en/blog/privacy-in-business-chats" title="Privacy in business chats: do you have everything sorted out?">Rik's blog on privacy in business chats</a></strong>.<br />  </li> <li><strong>Train employees</strong><br /> Teach empoyees about device- and data security, regardless of whether they use work- or private devices. An organization-wide awareness of the risks is a good first step in preventing incidents.<br />  </li> <li><strong>Carry out an audit</strong><br /> Which authorized and unauthorized devices have access to personal data? If you don't know who has access, you cannot prevent incidents and you subsequently cannot take appropriate measures.<br />  </li> <li><strong>Secure devices</strong><br /> Provide computers and phones owned by your organization with an up-to-date operating system, virus scanner, firewall, and a mandatory VPN connection to access the corporate network. Also install software on these devices that requires employees to regularly change their passwords. If employees use private devices, you can impose these types of requirements as long as they are reasonable.<br />  </li> <li><strong>Erase data in case of loss or theft</strong><br /> Make sure the contents of business devices are erased in case of loss or theft. But beware: for BYOD devices this means that private data is also erased. Remote erasure should only be allowed with permission of the employee. Make solid agreements in advance so that you don't have to start discussing the issue after the incident has already happened: you have to be ready for remote erasure at any time.</li> </ul><p><img alt="Plek op verschillende apparaten" data-entity-type="file" data-entity-uuid="c81ec978-09a8-4f1a-b5e3-a70480069fb7" src="/sites/plek.co/files/inline-images/Plek%20on%20different%20devices.jpg" style="width:600px;" /></p> <h2>GDPR compliant and 'future proof' with Plek</h2> <p>As you will understand by now, Plek is 100% GDPR compliant. Maar wij doen altijd graag meer dan vereist. Zo hebben we zojuist een functionaliteit toegevoegd waarmee een admin een gebruiker op al zijn/haar apparaten kan uitloggen van Plek: handig als een apparaat is gestolen of kwijtgeraakt. Zelfs als het toestel dan niet volledig gewist kan worden, kunnen we de data die Plek verwerkt beschermen. Daarnaast denken we aan het implementeren van inloggen met een extra beveiliging zoals banken dat ook doen, bijvoorbeeld met je vingerafdruk. Dit soort maatregelen zijn geen noodzaak onder de AVG maar wij zijn graag 'future-proof', en zetten hiermee graag de kers op de (superveilige) taart die Plek nu al is!</p> <p>Would you like to hear more about how Plek complies with GDPR, or about how you can start GDPR-proofing your organization's internal communication? Please get in touch: email <strong><a href="mailto:rik@plek.co" title="e-mail Rik">rik@plek.co</a></strong> or call us at <strong><a href="tel:+31203697577" title="bel ons op 020-3697577">+31(0)20-3697577</a></strong>.<br />  </p> <hr /><p><em>Reading tip: Our CEO Rik's blog on <strong><a href="https://plek.co/en/blog/privacy-in-business-chats" title="Privacy in business chats: do you have everything sorted out?">privacy in business chats</a></strong>, in which he emphasizes the importance of drawing up employee privacy regulations. If you're interested in the process of making Plek GDPR compliant, read this <strong><a href="https://plek.co/en/node/186" title="Een interview over de AVG met de Information Security Officer van Plek: Mark Verschuuren">GDPR interview with our Information Security Officer Mark Verschuuren</a></strong>.</em></p> 5 June 2018 Niki https://plek.co/231 Plek update: Important news https://plek.co/en/blog/important-news <p>We are releasing an updated version of Plek today between 4 and 5 PM. Important news about... well, about important news! From now on, featured messages also get a prominent place in timeline view. Additionally, we hereby present Multipleks for the app: it comes in handy for, for example, users of our customer community <strong><a href="http://go.plek.co" target="_blank" title="go.plek.co">go.plek.co</a></strong>.</p> <p><img alt="Important news" data-entity-type="file" data-entity-uuid="5f0ba837-67bd-43d3-99c6-8d70a2c57ce3" src="/sites/plek.co/files/inline-images/mail_Belangrijk%20nieuws.png" style="width:750px;" /></p> <h2>Important news</h2> <p>In blocks view, featured messages are displayed at the top of your channels and groups on the homepage. After the release you will also find the <strong>most important news at the top</strong> of your homepage in <strong>timeline view</strong>. We display the most recent featured channel message in a separate block at the top of the page, with an image. Below that, you can expand a bar to display previously posted<strong> featured channel messages and featured group messages</strong>. This way, you won't ever miss out on the most important (company) news, whether you use the blocks or the timeline view!<br />  </p> <h2>Multipleks: Go Plek!</h2> <p>Some users have <strong>multiple Plek environments</strong>, such as admins or content managers who have access to <strong><a href="http://go.plek.co" target="_blank" title="go.plek.co">go.plek.co</a></strong>. Or, for example, freelancers who work with teams in their different clients' Plek environments.</p> <p>When you're working in a browser you can easily access various 'Pleks' beside each other. After the release you will also be able to easily switch between your Pleks in the app: we call this <strong>Multipleks</strong>. Log in and choose the environment you want to get started in. You can then navigate to a different Plek at any time by selecting the correct one from <strong>Home</strong>.</p> <p><strong>Multipleks</strong> is still in development - so stay tuned for more!</p> <p><em>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em></p> <p><em><img alt="Multipleks" data-entity-type="file" data-entity-uuid="aef6048f-9db9-4fec-ba25-42ef01c71ea1" src="/sites/plek.co/files/inline-images/mail_Multipleks.png" style="width:750px;" /></em></p> <h2>Attending</h2> <p>After the release, admins can<strong> put other users' attendance status on 'Attending'</strong> for events. This way, users will receive all event <strong>updates</strong> without having to put themselves on 'Attending' first. Of course users can still change their own attendance status at any time.<br />  </p> <h2>Not attending at all</h2> <p>As part of our GDPR compliance program, we are now replacing <strong>profile pictures</strong> of <strong>deleted Plek users</strong> with their <strong>initials</strong>. If desired, admins can also anonymize deleted users' names. This way, contributions from deleted users, such as knowledge shared, uploaded documents and participations in discussions, can remain available on Plek without storing any personal data.</p> <p>Additionally, in case a user's <strong>device gets stolen or lost, </strong>an <strong>admin</strong> can now <strong>log a user out</strong> of Plek on all their devices in the admin panel. This way, we make sure the data Plek processes stays safe.<br />  </p> <p><img alt="Plek removes profile data of deleted users, totally GDPR proof!" data-entity-type="file" data-entity-uuid="51fd0f35-7e42-42d1-8e65-36faccfb907e" src="/sites/plek.co/files/inline-images/AVG-01.png" style="width:750px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 31 May 2018 Marit https://plek.co/230 Privacy in business chats: do you have everything sorted out? https://plek.co/en/blog/privacy-in-business-chats <p dir="ltr">Can an employer access employees' chat conversations? Has your organization implemented rules and regulations with regard to employee privacy? If you can't really answer those questions yet, it's time to get started. Current keywords: Facebook, Slack, data leaks and the GDPR. What can we learn from all this?</p> <p dir="ltr"><img alt="Plek illustratie: stel een reglement op" data-entity-type="file" data-entity-uuid="c712ffb2-ac66-4eb1-8dc4-365eeee38d1d" src="/sites/plek.co/files/inline-images/Plek%20event%20-%20%27text%20and%20image%27%20%283%29.png" style="width:850px;" /></p> <p dir="ltr">Social media live by the grace of large audiences. That is why many people use WhatsApp or Facebook for communication with colleagues and external partners: it's low threshold and almost everyone is on it. Two-thirds of Dutch organizations do not offer employees a good alternative to consumer tools such as WhatsApp, according to <strong><a href="https://plek.co/en/node/144">research</a></strong> into the future of internal communication that we carried out last year.</p> <p dir="ltr">Both platforms have now ventured into business communications: WhatsApp Business and Facebook Workplace. Some high profile companies have already started using Facebook Workplace. They will undoubtedly regard it as an advantage that their employees are already familiar with the platform. But are company data safe? Is privacy an issue at all? Apparently many organizations have the utmost confidence in the big names in (consumer) communication...</p> <h2 dir="ltr">Data leak</h2> <p dir="ltr">Recently Facebook's Mark Zuckerberg (also the owner of WhatsApp) had to answer to US Congress. In two hearings, the word 'sorry' crossed his lips several times. In the meantime word has spread about Facebook being aware of a huge data breach for two years. The profile data of at least 87 million people ended up at Cambridge Analytica. In the Netherlands, almost 90,000 Facebook users are affected.</p> <p dir="ltr">It's obvious that Facebook, a free service, has to make money somehow. We can't say it's a scandal that the platform uses microtargeting. But opening a back door for Cambridge Analytica via a little personality test like 'This is your Digital Life' is, of course, one bridge too far. Besides, stories emerged about Facebook <strong><a href="https://nos.nl/artikel/2226902-verzekeraars-sturen-surfgedrag-naar-facebook-ook-van-medische-pagina-s.html" target="_blank">tracking pixels</a></strong> on health insurers' and many other websites.</p> <p dir="ltr">It's not easy to comply with privacy rules. The new General Data Protection Regulation will enter into force on May 25th. Pertaining certain aspects, the GDPR is more strict than the current legislation. Mark Zuckerberg doesn't let the critiques hold him down. In a '<strong><a href="https://nos.nl/artikel/2227728-charme-offensief-facebook-grote-privacy-advertentie-in-nederlandse-kranten.html" target="_blank">charme offensive</a></strong>' in the Dutch national newspapers, Facebook says: "New EU legislation means better data protection for you." So does that mean Facebook will adjust its business model?</p> <h2 dir="ltr">Private conversations</h2> <p dir="ltr">Another American organization struggling with the new GDPR is Slack. <strong><a href="https://www.fastcompany.com/40547684/slack-picked-a-weird-time-to-make-it-easier-for-bosses-to-download-your-private-chats" target="_blank">Fast Company</a></strong> reported that from now on employers can download all one-on-one chat conversations and private channel conversations if their organizations has a paid Slack subscription - without permission from employees.</p> <p dir="ltr">Slack's response was that they added this feature to comply with the new European privacy regulations of the GDPR. And indeed: employees are entitled to access all data that their employer collects about them. But allowing the employer to access all this data without employees' permission just doesn't feel right.</p> <h2 dir="ltr">The right to privacy</h2> <p dir="ltr">At Plek, we've also been struggling with how to deal with privacy. We discussed with clients whether an admin should be able to see everything people talk about on our social intranet and community platform. Employees have a right to privacy and this right is quite extensive. Our opinion is that the boss shouldn't be able to access private groups without making himself/herself known. After all, bodies such as the Works Council should be able to do their job without interventions from management, and people who open themselves up to, say, a work psychologist or confidential adviser should feel safe to do so in a private group. That's a fundamental choice we made.</p> <h2 dir="ltr">Who's connected to whom?</h2> <p dir="ltr">Another example: Plek offers statistical tools to measure activities and see who is connected to whom on the platform. This information is valuable for organizations. For management, it's nice to have a list of the most active users on internal (social) media. They can deploy these people as influencers. On the other hand, a negative result of these statistics could be that the least active users are also highlighted. The GDPR aims to protect people from such misuse of data. That's why, for example, we have agreed with the Ministry of the Interior that their administrators can only access anonymized statistics.</p> <h2 dir="ltr">Nothing in writing</h2> <p dir="ltr">We prefer to be goody two shoes, thereby helping our customers prevent unsolicited trouble. Of course, an employer should sometimes be allowed to access employees' chat conversations - but only if it's absolutely imperative out of business interest. Read all about this on ICT lawyer Arnout Engelfriet's <strong><a href="https://blog.iusmentis.com/2018/03/27/mag-slack-een-werkgever-toegang-geven-tot-chats-van-personeel/" target="_blank">blog</a></strong>. The problem is often that organizations don't have anything in writing to fall back on.</p> <p dir="ltr">That's why my advice is: draw up your own regulations. </p> <p dir="ltr">Your regulations should clearly describe in which cases the company's interests trump the employee's right to privacy. Do mind: it doesn't matter which medium employees use to exchange information - Plek, Slack, Workplace or email.</p> <h2 dir="ltr">Comply with the GDPR</h2> <p dir="ltr">Our communication platform enables our customers to be GDPR compliant. But don't forget to draw up the essential privacy regulations for you and your employees. If you would like to discuss this with us, let us know: email <strong><a href="mailto:rik@plek.co">rik@plek.co</a></strong> or call us at <strong><a href="tel:+31203697577">020 - 3697577</a></strong>.</p> 15 May 2018 Rik https://plek.co/224 A happy birthday, on desktop and app! https://plek.co/en/blog/happy-birthday-desktop-and-app <p>We are releasing an updated version of Plek today between 4 and 5 PM. Because we like to party, we turned birthdays on Plek into one big party. Furthermore we made it easier to work with groups in the app. The app will be available in the app stores after Ascension Day.  <br />  </p> <h2>Every birthday is a party on Plek</h2> <p>Every birthday will be a party on Plek after the release. You can navigate to <b>Birthdays<em> </em></b>within the <strong>Agenda</strong>, in both the <strong><a data-saferedirecturl="https://www.google.com/url?hl=en&amp;q=https://plek.co/nl/app-mobiel&amp;source=gmail&amp;ust=1524312084380000&amp;usg=AFQjCNEcVPoKmP_H9wULDugttJ-sYDXzWA" href="https://plek.co/en/app-mobile" title="the Plek app for mobile">app</a></strong> and the web version (in your browser). It contains a list of all upcoming birthdays. You can also click a birthday in order to <b>congratulate</b> someone. And in the web version, besides names, we will display <strong>profile pictures and job titles</strong> of the people who have birthdays coming up on the <strong>homepage</strong>. Happy birthday! <br />  </p> <h2>Group information pages in the app</h2> <p>After the release, your <strong>group information pages</strong> will be displayed in the overview of all information pages in the <strong>app</strong>. Scroll down - just like in the desktop version - and you will find all your pages, neatly sorted per group.<br />  </p> <h2>Easily find the right group in the app</h2> <p>You will easily find the right group in the app after the release, because we've added the filter <strong>My groups</strong> under <strong>Groups</strong>. You can also switch back to <strong>All groups</strong> or <strong>Open groups</strong>.<br />  </p> <p><em>Please note: due to Apple's approval process and because of Ascension Day, the new version of the app will be available in the app stores next week.</em><br />  </p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a></strong></p> 3 May 2018 Marit https://plek.co/223 How to avoid social media pitfalls in internal communications https://plek.co/en/blog/how-to-avoid-social-media-pitfalls-in-internal-communications <p>From across Europe they came to Copenhagen: the communication professionals of the <strong><a href="https://iabcemena.com/about/" target="_blank" title="IABC EMENA">IABC</a></strong>, the International Association of Business Communicators. At the <strong><a href="https://iabcemena.com/eurocomm-2018/" target="_blank" title="EuroComm18">EuroComm18</a></strong> conference they shared knowledge, gained new insights, and connected with colleagues. I was invited to speak about enterprise social media. My main point to the audience was that consumer social media such as Facebook demonstrate not only the possibilities but also the pitfalls of these new ways of communication.</p> <p><img alt="interne social media moet verbinden" data-entity-type="file" data-entity-uuid="b5515497-f8fe-4f4b-be33-4ef5196d76ae" src="/sites/plek.co/files/inline-images/the%20strength%20of%20weak%20ties%20-%20Plek%20illustration%202_0.jpg" style="width:850px;" /></p> <h2><b id="docs-internal-guid-6064c2a3-d939-700a-a5f4-d254ec76b27d">Promise vs reality</b></h2> <p>In the early 90s the internet was full of promise to connect people across cultural and geographical boundaries. It would allow rich to speak to poor, left wingers to speak to right wingers, easterners to speak to westerners, fostering understanding and solidarity. It has not worked out that way. As we have witnessed, people instead retract into their own bubbles and cut themselves off from news and opinions from the outside world. In sociology this is called homophily: the tendency to hang out with like-minded people.</p> <p>As a side note, the recent Facebook privacy scandal is an illustrative example of the power of homophily: political consultancy Cambridge Analytica profiled people on the basis of their answers in a personality test. Amazingly, only 270.000 people filled in the test, but by extrapolating the test results to all their (like-minded) Facebook friends, Cambridge Analytica managed to effectively targeted 87m people.</p> <p><meta charset="utf-8" /></p> <blockquote> <p>”The power of <em>homophily</em>: 270.000 mensen fill out a test and, as a result, 87 million people can be targeted by extrapolating the results to these people's (like-minded) Facebook friends.”</p> </blockquote> <h2><b id="docs-internal-guid-6064c2a3-d939-cad4-98c8-583b4946baec">Parallels in the workplace</b></h2> <p>This same phenomenon is happening at work. More and more organizations are implementing social communication tools to stimulate knowledge sharing, cooperation, and engagement. But without the right strategy, there is a real risk these tools will only reinforce silos. Apart from homophily three other factors are at play here:</p> <ol><li>Fragmentation: in many organizations different departments and teams use different tools (WhatsApp, Yammer, Slack), which are mutually incompatible.<br />  </li> <li>Overload: employees often feel overwhelmed by the sheer volume of information coming at them, causing them to shut themselves off from information that is not directly relevant.<br />  </li> <li>Firewalls: many corporate IT systems do not allow access for external collaborators in teams.</li> </ol><p>The good news is that, within organizations at least, there are ways to avoid these pitfalls. And I told my audience at EuroComm18 that they, the corporate communicators, have an important role to play in this. I advised them to focus on three areas, neatly in line with the conference’s theme: communication, participation and technology.</p> <h2>Communication</h2> <p>The role of the corporate communicator is changing: from gatekeepers and editors they are becoming community managers. Rather than producing and publishing content this entails empowering employees to create their own, kickstarting conversations, and initiating connections on their social platform. Communicators can develop best practices of e.g. online knowledge sharing with early adopters and use these to activate others. They can also make sure new employees are introduced and activated on company social media during onboarding.</p> <blockquote> <p>”The role of the corporate communicator is changing: from gatekeepers and editors they are becoming community managers.</p> </blockquote> <h2>Participation</h2> <p>But which community to manage? Organizations are changing, with more fluid teams, decentralized decision making, more external contributors, and collaboration with third parties. We at Plek say: open up, give people free reign on your social platform, bring in those external collaborators, allow your employees to share freely with the outside world. For early movers, there is even the opportunity to claim key roles in new intercompany knowledge sharing networks, thereby creating a sustainable competitive advantage.</p> <h2>Technology</h2> <p>The question is: are organizations ready for this? We did a survey last year at C-Day, the Dutch equivalent of EuroComm, which showed many are not. Only half offer mobile access to important functions and content; only two in five give access to externals; and only a third provide a true alternative to WhatsApp. What is going on?</p> <p>Talking with many organizations about internal social media, I see two main blockers:</p> <ul><li>Putting technology first, not the user. This often leads to fully compatible and secure, but hardly usable tools.<br />  </li> <li>Aiming for an all-in-one digital workplace solution, which takes years to align everybody on and big budgets to develop.</li> </ul><h2>Takeaways</h2> <p>My advice to my audience of corporate communicators was first of all to do something, otherwise all their employees will start using WhatsApp or Slack. In larger organizations it seems to work best to take a step by step approach. Start by solving some pressing problems, develop best practices you can ‘sell’ to the rest of the organization, and gradually replace old systems. Try to keep it simple to ensure early successes.</p> <p>Three examples from Plek implementations:</p> <ul><li>At the Ministry of the Interior and Kingdom Relationsinterior ministry, we are currently in the middle of a three-step rollout of Plek as a social communication platform with access for external collaborators. We started with several pilots and are moving on to the support organization. Implementing Plek for the hierarchical structure will be the last step.<br />  </li> <li>WhatsApp use was rife at KPMG due to SharePoint fatigue. We rolled out Plek with chat in a native mobile app as a social layer on SharePoint.<br />  </li> <li>At the Telegraaf Media Groep, we started with a company-wide personnel directory on mobile, later adding full social intranet content and functionalities.</li> </ul><blockquote> <p>"My advice to my audience of corporate communicators was first of all to do something, otherwise all their employees will start using WhatsApp or Slack."</p> </blockquote> <h2>Looking ahead</h2> <p>We at Plek are constantly thinking about ways to support community managers in combating homophily and silo thinking. Three avenues we are currently working on:</p> <ul><li>Improve onboarding, to set new people on the right path, connect them to existing employees, build rich profiles. For this we also use offline events.<br />  </li> <li>Foster idea generation: setting challenges people can respond to, engaging the wider community to give feedback and rate ideas, assembling teams to take up good ideas.<br />  </li> <li>Use AI to map connections and identify choke points, to gauge employee satisfaction, to connect people working on similar projects or themes, to suggest knowledge sources to individuals and teams</li> </ul><p>But although smart technology can help, organizations still need a good communication strategy and strong community management to make optimal use of their internal social media. That was the message I offered all those communicators to take home from a successful conference in Copenhagen. If you would like to get to know more, please email me at <strong><a href="mailto:rik@plek.co">rik@plek.co</a> </strong>or give us a call:<strong> <a href="tel:+31203697577">+31 (0)20 - 369 7577</a>.</strong></p> 19 April 2018 Rik https://plek.co/222 Guest blog by Peter Staal: The advantages of crossing departmental boundaries https://plek.co/en/blog/guest-blog-peter-staal-the-advantages-of-crossing-departmental-boundaries <p><span><span>The arrival of social intranets has enabled employees to connect and work with people from outside their own department or organization. But what do we gain by doing this?</span></span></p> <p><img alt="Peter Staal" data-entity-type="file" data-entity-uuid="f56e7c10-1e04-4295-80bd-86f58a136bd5" src="/sites/plek.co/files/inline-images/Peter%20Staal2%20%281%29.png" style="width:850px;" /></p> <p><span><span>A social intranet can give an organization's internal communication a huge boost. However, many organizations are not reaping all the benefits. Without the right incentives, employees are prone to use the platform for internal team communications only (see for example Rik Mulder's article on Frankwatching on</span></span><span><span> <strong><a href="https://www.frankwatching.com/archive/2016/05/31/hoe-homophily-de-belofte-van-het-world-wide-web-in-de-weg-staat-4-tips/" target="_blank" title="Rik Mulder op Frankwatching: Hoe homophily de belofte van het World Wide Web in de weg staat [4 tips]">homophily</a><span><a href="https://www.frankwatching.com/archive/2016/05/31/hoe-homophily-de-belofte-van-het-world-wide-web-in-de-weg-staat-4-tips/" target="_blank" title="Rik Mulder op Frankwatching: Hoe homophily de belofte van het World Wide Web in de weg staat [4 tips]"> within the organization</a> </span></strong><span>- <em>only available in Dutch</em></span>). They're not really connected to the rest of the organization, let alone to the outside world. Because of this lack of connections, employees are missing out on a number of advantages that stem from diverse and rich social networks. Several researches have proved the necessity for organizations and individual employees to cross departmental boundaries and even organizational boundaries. </span></span><br />  </p> <h2><span><span><strong>Weak ties</strong></span></span></h2> <p><span><span>Sociologist Mark Granovetter published an article in 1973: ‘The strength of weak ties’. It convincingly reported that most people don't get their ideas from friendships or close contacts. Rather, they are inspired by vague acquantainces. These weak ties also prove be instrumental in finding a new job. Granovetter found that 17 percent of people looking for a new job were pointed to a vacancy by close contacts whereas a whopping 28 percent heard of vacancies through weaker ties in their network. So in conclustion, it's the weaker links in your network that can bring new and unexpected information to you. </span></span></p> <p><img alt="'the strength of weak ties'" data-entity-type="file" data-entity-uuid="e9fcf3ce-8b18-49c2-8aef-878b3e006ec2" src="/sites/plek.co/files/inline-images/ties-01.jpg" style="width:850px;" /></p> <h2><span><span><strong>Serendipity</strong></span></span></h2> <p>The definition of serendipity is to find something unexpected and useful while you're looking for something completely different. Using a social intranet you can greatly increase the chance of serendipity, especially if you also look across your team's or even organization's borders. There are many examples of large organizations in which employees suggested time- or cost-saving ideas on their social intranet. But things like these are extremely hard to plan or predict: a random comment posted today could not mean much now, but it could prove to be worthwhile in the future. It is also difficult to measure serendipity. That particular comment on your social intranet could spark a completely new way of thinking for someone. Later, this new way of thinking could lead to great innovations. But will anyone really trace it back to that one old comment on the platform - which perhaps wasn't even aimed at anything innovative at all. The best thing an organization can do is to organize its enterprise social media in such a way that serendipity happens naturally.</p> <blockquote> <p>“A random comment on your social intranet could spark a completely new way of thinking for someone. Later, this new way of thinking could lead to great innovations.”</p> </blockquote> <h2><span><span><strong>Innovation</strong></span></span></h2> <p><span><span>Research has shown that exposing employees to different opinions and ideas leads to greater innovative power. The real eureka moments and greatest new ideas often arise from combining different ideas and points of view. Multidisciplinary teams can realize impactful innovations in their organization because they can quickly adapt to developments outside the organization. In this type of team, everyone is directly connected to the outside world and therefore capable of delivering new ideas to anticipate any developments.</span></span></p> <blockquote>I hope I've convinced you of the necessity to have your employees communicate and collaborate with people from outside their team as much as possible. If you're convinced and eager to learn how to make this happen, I'm hereby inviting you for a <strong><a href="https://plek-peter-staal.eventbrite.nl/" target="_blank" title="Peter Staal: Laat medewerkers over de schutting van hun eigen team kijken">knowledge session</a></strong> on Thursday the 19th of April, at the Plek offices in the heart of Amsterdam.</blockquote> <hr /><p><br /><strong>About Peter</strong></p> <p>Peter Staal is the founder and co-owner of <strong><a href="http://www.bind.nl/" target="_blank" title="Bind.nl">Bind</a></strong>, an agency for community consultancy. He helps organizations to implement online communities and social intranets. He is excited about organizations who want to work together in a more efficient way and who want to share knowledge by means of online communities. In the past, Peter worked with industry and trade organizations and with big international corporates. He knows what works and what doesn't because of his vast experience with community management. Hij makes sure organizations don't skip any steps. He ensures that they understand the importance of creating a mandate on different levels, and of correctly implementing community management.</p> 5 April 2018 Peter https://plek.co/210 Plek update: A feast for the eyes. And ears! https://plek.co/en/blog/plek-update-a-feast-for-the-eyes-and-ears <p>We are releasing an updated version of Plek today between 4 and 5 PM. After the release, you will be able to add a new user to a group while creating the user. We also worked on some eye candy: the information pages will look better after the release. And don't worry, we didn't forget about your other senses: we got you some ear candy too. After the release it will be possible to listen to audio files in the app.<br />  </p> <h2>Instantly add a new user to a group</h2> <p>After the release, you will be able to <strong>add a new user to a group while creating the user</strong>. First choose the new user's rights, then choose the group you want to add the user to. Adding a new user to a group will make sure their personal Plek is ready to go, even before their first login! </p> <p><img alt="een nieuwe gebruiker direct toevoegen aan een groep" data-entity-type="file" data-entity-uuid="adca0d09-0de8-49be-a5ba-ac4aa0c287ca" src="/sites/plek.co/files/inline-images/Nieuwe%20gebruiker%20direct%20in%20groep.jpg" style="width:800px;" /></p> <h2>Eye candy: Good-looking information pages</h2> <p>Information is easier to read when it's presented in a nice-looking design. That's why we gave the <strong>information pages a small make-over</strong>. After the release, the <strong>tiles</strong> in the overview will look better and they will contain a longer text preview. You will also find two helpful buttons at the top right of your pages after the release: one for viewing the page's <strong>statistics</strong> and one for <strong>printing</strong> the page. Furthermore, we improved the <strong>typography</strong> of the pages and we made sure <strong>tables</strong> are displayed exactly the way they should be.</p> <p><img alt="informatiepagina's" data-entity-type="file" data-entity-uuid="bd558ffd-826e-451a-9a24-d121b9e83945" src="/sites/plek.co/files/inline-images/Informatiepagina%27s.jpg" style="width:650px;" /></p> <h2>Ear candy: Audio in the app</h2> <p>We are continuously improving both the Plek web version and the <strong><a href="https://plek.co/en/app-mobile" title="the Plek app for mobile">Plek app for mobile</a></strong>. After the release it will be possible to listen to <strong>audio</strong> files in the app. We also offer the possibility to use <strong>two-step-verification</strong> in the app. If your organization chooses to implement this, you can be even more sure that no-one else is listening in! Additionally, posts with <strong>formatting</strong> will look better in the app (surprise, more eye candy!).</p> <p>We also expanded the <strong>tasks module</strong> in the app. Is your organization not using the tasks module yet? Well, you can! If you're all ears, please contact your account manager at Plek.</p> <p><em>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</em></p> <p><img alt="audio in de Plek app voor mobiel" data-entity-type="file" data-entity-uuid="9b6ddfca-571f-42b9-9fd9-326a2cc784d7" src="/sites/plek.co/files/inline-images/Audio%20in%20app%20for%20mobile.jpg" style="width:750px;" /></p> <h2>Candy for everyone: The Plek desktop app</h2> <p>Did you know we offer a <strong><a href="https://plek.co/en/app-desktop" title="Plek app for desktop">Plek desktop app</a></strong> (beta version)? It will keep you posted with desktop notifications, regardless of what you're working on. You won't have to miss out on anything! Download it today for <strong><a href="https://koi-3QN844SM1C.marketingautomation.services/net/m?md=kWm9vTekCBHprguqApmOlOQttuZsTu4r" target="_blank" title="download direct de Plek desktop-app voor Windows">Windows</a></strong> or <strong><a href="https://koi-3QN844SM1C.marketingautomation.services/net/m?md=aX1HoQh6XWwDpOqK%2FKKKIsWXX6nAXYLR" target="_blank" title="download direct de Plek desktop-app voor Mac">Mac</a></strong>.</p> <p><img alt="de Plek desktop-app" data-entity-type="file" data-entity-uuid="b595c3f9-e532-4bb8-ba51-cb02fd4db04a" src="/sites/plek.co/files/inline-images/Plek%20desktop%20app.jpg" style="width:750px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a></strong></p> 5 April 2018 Marit https://plek.co/219 Rik will be speaking at EuroComm18 https://plek.co/en/blog/213 <p>On 9 and 10 April, <strong><a href="https://iabcemena.com/eurocomm-2018/" target="_blank" title="EuroComm18">EuroComm18</a></strong> will take place in Copenhagen. It's a conference about communication, technology and participation, organized by the <strong><a href="https://iabcemena.com/about/" target="_blank" title="IABC EMENA">International Association of Business Communicators</a></strong> and hosted by <strong><a href="http://www.ku.dk/english/" target="_blank" title="University of Copenhagen">København University</a></strong>. I've been invited as a speaker and I'm taking this opportunity to explain how to avoid the pitfalls of social media in internal communications.</p> <p>Internal social media should connect people. For example by facilitating cooperation between departments, by stimulating knowledge sharing or by increasing the involvement of different branches within an organization. In my opinion, the pitfalls that obstruct the connecting power of internal social media are homophily, fragmentation and information overload.</p> <p><img alt="interne social media moet verbinden" data-entity-type="file" data-entity-uuid="b5515497-f8fe-4f4b-be33-4ef5196d76ae" src="/sites/plek.co/files/inline-images/the%20strength%20of%20weak%20ties%20-%20Plek%20illustration%202_0.jpg" style="width:850px;" /></p> <p>Ethan Zuckerman, director of the MIT Center for Civic Media, already used the term <strong><a href="http://www.ethanzuckerman.com/blog/2008/04/25/homophily-serendipity-xenophilia/" target="_blank" title="EthanZuckerman.com"><em>homophily</em></a></strong> in 2008 to describe his disappointment with the internet. Instead of connecting people all around the world, the internet has become a place where people lock themselves up in their own bubble. This has become a widespread phenomenon on social media, of all places! It's important to prevent this from happening on your organization's internal social media, because <em>homophily </em>reinforces the silo effect organizations are trying to put a halt to (also see <strong><a href="http://www.economist.com/news/books-and-arts/21662486-blighting-horizon" target="_blank">The Silo Effect by Gillian Tett</a></strong>). </p> <blockquote> <p>”Our homophily is obstructing us: our strong tendency to associate with similar individuals, and with individuals who hold similar views.”</p> <br /> Ethan Zuckerman, director of the MIT Center for Civic Media</blockquote> <p>Fragmentation is a related issue: employees form their own communication bubble, and communications within this bubble occur on a tool chosen by the respective employees - such as WhatsApp, SharePoint, Slack or Skype. These tools are incompatible, thus further contributing to fragmented communications. </p> <p>Another important pitfall: information overload. People already find it difficult enough to keep up with updates from their own projects and teams, let alone from the rest of the organization and its surroundings.</p> <p>A final notion to bear in mind: corporate communication tools are often closed to external collaborators (partners, freelancers, stakeholders). To deny these parties access to essential conversations and information surely doesn't make working together any easier. These 'fire walls' keep organizations inward-looking and private bubbles intact. </p> <p><img alt="EuroComm18" data-entity-type="file" data-entity-uuid="a0e0c374-f35f-41d1-8531-490665670336" src="/sites/plek.co/files/inline-images/eurocomm_0.png" style="width:700px;" /></p> <p>At EuroComm18, I will explain how you can avoid these social-media pitfalls in internal communication by means of community management, by opening up your organization and by providing colleagues with the right tools. Care for some Danish <em>hygge, a</em>nd for two days of interesting sessions? Get your EuroComm18 ticket <strong><a href="https://www.eventbrite.com/e/eurocomm-2018-tickets-40961955311" target="_blank">here</a></strong>. Use the following promotional code for a 10% discount: EC18Speaker.</p> <p><strong>If you can't attend EuroComm18, of course you can still find out how to avoid these dreaded pitfalls. I will share my advice afterward in a blog!</strong></p> 28 March 2018 Rik https://plek.co/213 Plek update: Safe, safer, Plek. https://plek.co/en/blog/plek-update-safe-safer-plek <p>We are releasing an updated version of Plek today between 4 and 5 PM. Besides implementing many small improvements, we've been working on additional security for Plek. So as always, your data is safely stored with us. Other good news: we developed a completely new booking tool!</p> <p><img alt="Illustration: Safe, safer, Plek." data-entity-type="file" data-entity-uuid="975d4012-159b-491e-b96d-b44926f97fc7" src="/sites/plek.co/files/inline-images/safety%20first-02.jpg" style="width:800px;" /></p> <h2>Information security</h2> <p>As you may already know, information security is an essential part of the Plek platform. It plays a major part in our organization and development cycle. Bearing in mind the <strong>GDPR </strong>- taking effect as of <strong>May 25th</strong> - we took another good, hard look at our data processing and security. We want to keep improving and we don't just want to comply: we always want to do more. A few weeks ago, we published an <strong><a href="https://plek.co/en/node/186" title="Een interview over de AVG met de Information Security Officer van Plek: Mark Verschuuren">interview with our Information Security Officer Mark Verschuuren (only available in Dutch)</a></strong> on our blog. He explained that, behind the scenes, we are constantly working on extra security, 'privacy by design' and 'privacy by default' on Plek. Two examples we're currently working on are <strong>end-to-end encryption</strong> in the (already super-secure) chat and <strong>two-factor authentication</strong>.</p> <p><img alt="GIF: we took a good, hard look at our information security because of the approaching GDPR" data-entity-type="file" data-entity-uuid="d23751f3-4abf-458b-8ce6-ff44d6a39c7d" src="/sites/plek.co/files/inline-images/avg.gif" style="width:485px;" /></p> <h2>We have all our ducks in a row</h2> <ul><li>ISO27001, NEN7510 and ISAE3402 certified data centers</li> <li>Organization complies with ISO27001 en NEN7510</li> <li>Private cloud on private servers in private server rooms</li> <li>Redundant (mirrored) servers at two locations</li> <li>Encrypted backup at third location</li> <li>All data transport via SSL encrypted connections</li> <li>All data and processing outside of Patriot Act</li> <li>Regular penetration tests</li> </ul><h2>New booking tool</h2> <p>Our <strong>completely renewed booking tool (optional)</strong> makes working together easier than ever! Our previous booking tool was only used to book meeting rooms and other spaces. The new booking tool allows you to book any type of <strong>shared item</strong>: <strong>spaces </strong>but also <strong>cars, parking lots, beamers, etc</strong>. You can filter by type, select a location and time, and you'll get a clear overview of bookable things. You can make a booking for yourself or on behalf of someone else.</p> <p>Are you interested in the new booking tool and is your organization already using Plek? Ask the admin of your Plek to contact your account manager at Plek.</p> <p><img alt="Image: New booking tool" data-entity-type="file" data-entity-uuid="0e3e7c82-c274-43fe-ada8-0738e6c6161a" src="/sites/plek.co/files/inline-images/booking%20tool%20boekingstool%20iconen.png" style="width:800px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577">+31 (0)20 - 369 7577</a>.</strong></p> 8 March 2018 Marit https://plek.co/208 Guest blog by Guus Vreeswijk: Plek for the oral healthcare sector https://plek.co/en/blog/197 <p>I'm Guus Vreeswijk and I've been an entrepreneur in oral healthcare for quite some years. My father and brother also work in this sector. My personal connections and interests have made me well aware of the sector's problems and opportunities. The lack of progress when it comes to technology is one of the bigger issues. It's not a surprising one though: most small practices already have too many other things on their minds. But the sector now seems to be in flux, partly due to economies of scale and due to the recent merging of many smaller practices. It's about time for a technology catch-up!</p> <p><img alt="Guus Vreeswijk" data-entity-type="file" data-entity-uuid="343466c8-d6c5-4bfb-beea-ca5f8b5859bd" src="/sites/plek.co/files/inline-images/Guus%20portrait.jpg" style="width:750px;" /></p> <p>Internal communication poses a challenge for companies in the dental world, especially for practices with multiple locations. A lot of knowledge and information quickly gets lost in overflowing email inboxes. And because many oral healthcare professionals don't work at a computer, many practices use WhatsApp groups for quick alignment. But this really doesn't feel safe, especially now that we know that WhatsApp does not comply with the new European privacy legislation, the <strong><a href="https://plek.co/en/node/186" target="_blank" title="Een interview over de AVG met de Information Security Officer van Plek: Mark Verschuuren">General Data Protection Regulation</a></strong>. Many colleagues also don't like having their private and work conversations mixed up in WhatsApp.</p> <p>I saw an opportunity in the absence of a good communication platform so I started looking for a partner to build a suitable solution with. I discovered Plek and it turned out their existing platform needed only a few small adjustments to perfectly match our requirements! This is how <strong><a href="https://www.dentalplek.nl" target="_blank" title="Dental Plek">Dental Plek</a></strong> came into being: a version of Plek especially for the oral healthcare sector.</p> <blockquote> <p>“Dental Plek came exactly at the right time: a social intranet and extranet, documentation system and tasks system all in one platform. It's ideal! Email and WhatsApp are no longer a means of communication within our practice.”</p> <br /> Krystle Bijman, <strong><a href="https://www.freshtandartsen.nl" target="_blank" title="Freshtandartsen">Freshtandartsen</a></strong></blockquote> <p>Dental Plek enhances internal knowledge sharing and communication. In addition to the basic functions such as groups and profiles, it offers a document module that makes it easy to find things like protocols and case files. Documents can be shared and viewed safely, also on mobile phones. At my request, Plek also developed a tasks module. It can be used to easily assign tasks to colleagues or groups of colleagues.</p> <p><a href="https://www.dentalplek.nl" target="_blank" title="Dental Plek"><img alt="Dental Plek" data-entity-type="file" data-entity-uuid="9c3d6437-92de-436a-8978-91e2c7433a14" src="/sites/plek.co/files/inline-images/dental%20plek.jpg" /></a></p> <p>Dental Plek was created for the entire oral healthcare sector, from practices of all sizes to suppliers and wholesalers. And because working with third parties is safe and simple on Dental Plek, we can offer the entire chain a great way to communicate with each other.</p> <p>So far Dental Plek has been getting raving reviews. The first clients have gone live last month and many other practices are currently testing Dental Plek. To be continued! </p> 15 February 2018 Guus https://plek.co/197 Plek update: Working together, easier than ever https://plek.co/en/blog/plek-update-working-together-easier-than-ever <p>We are releasing an updated version of Plek today between 4 and 5 PM. We're introducing version control for documents, an even better-looking onboarding and two kinds of sub groups. This makes working together on Plek easier than ever!</p> <h2>Version control for documents</h2> <p>After the release each document will get its own <strong>document history</strong>. Any new version you upload will automatically become the latest version of the document. The document history makes it easy to <a href="https://help.plek.co/hc/nl/articles/360000774234" target="_blank"><strong>view or restore an</strong> </a><strong><a href="https://help.plek.co/hc/nl/articles/360000774234" target="_blank">older version</a> </strong>of a document. You can always adjust which version is listed as the 'latest' one. Furthermore, you can see which colleague replaced an existing document.</p> <p><img alt="Versiebeheer voor documenten" data-entity-type="file" data-entity-uuid="cdf3e46a-8e86-4caa-bf78-340320047062" src="/sites/plek.co/files/inline-images/document%20version%20control.gif" style="width:685px;" /></p> <h2>All aboard!</h2> <p>Of course we make sure all <strong>new users</strong> feel right at home on Plek - for example by means of the <strong>onboarding </strong>they see when they log in for the first time. For this release, we made the onboarding look even better than before. A crystal clear start on Plek for all new users!</p> <p>And... how about a sneak preview of our next release? We want to help all Plek admins in getting everyone on board effortlessly. So in four weeks the admins will find out how we <strong>simplified </strong>the process of creating and editing the <strong>onboarding pages</strong>. Stay tuned!</p> <p><img alt="iedereen aan boord" data-entity-type="file" data-entity-uuid="664dcb60-a207-41e3-ad21-f3d1fa4d90d7" src="/sites/plek.co/files/inline-images/onboarding.jpg" style="width:685px;" /></p> <h2>Sub group members from outside the main group</h2> <p>When creating a <strong><a href="https://help.plek.co/hc/nl/articles/115001359805-Een-subgroep-maken" target="_blank">sub group</a> </strong>after the release, you get to choose who can join the group: do they have to be a <strong>member of the main group</strong>, or can <strong>users from outside the main group </strong>also join? For example, you can invite a colleague from a different department to a sub group about a specific marketing campaign without having to invite this colleague to the main group 'Marketing'.</p> <p><img alt="subgroepsleden van buiten de hoofdgroep" data-entity-type="file" data-entity-uuid="b0a95858-2f5c-43cd-840e-0f335f427202" src="/sites/plek.co/files/inline-images/subgroep%20wit.jpg" style="width:900px;" /></p> <h2>Need help?</h2> <p>You'll find extensive instructions on <strong><a href="https://help.plek.co/hc/nl" target="_blank">help.plek.co</a></strong>. Unfortunately they're currently only available in Dutch, but most articles contain a self-explanatory tutorial video. We regularly update the instructions. If you find anything that doesn't look right or is not correct (anymore), please let us know. We'll update it as soon as possible.</p> <p><img alt="de Plekraket" data-entity-type="file" data-entity-uuid="93093a6b-a314-45a6-bb68-8ef2796bac4a" src="/sites/plek.co/files/inline-images/raketje%20Plek.jpg" style="width:875px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577">+31 (0)20 - 369 7577</a>.</strong></p> 8 February 2018 Marit https://plek.co/198 Constructing connections at 'Congres Intranet' https://plek.co/en/congres-intranet <p>At '<strong><a href="https://www.congresintranet.nl/english/" target="_blank">Congres Intranet</a></strong>', <strong><a href="https://www.linkedin.com/in/bouwmeesterb/" target="_blank">Björn Bouwmeester</a></strong> of construction company <strong><a href="https://www.heembouw.nl/over-heembouw/english/" target="_blank">Heembouw</a> </strong>will explain all about how Heembouw (250 people divided over 4 offices and many construction sites) is constructing connections on Plek.</p> <p><a href="https://www.congresintranet.nl/aanmelden/" target="_blank" title="Aanmelden voor Congres Intranet 2018"><img alt="congres intranet" data-entity-type="file" data-entity-uuid="815736ce-f44e-43f6-acda-c02b002a4c0c" src="/sites/plek.co/files/inline-images/congres%20intranet_0.jpg" /></a></p> <p>Many Heembouw employees don't have an office job: they're always at construction sites. This made it difficult for Heembouw to reach out to them and keep them updated and engaged. Plek guarantees that all colleagues have access to the intranet, on desktop or via the mobile app, anytime and from wherever they are. Thanks to the accessibility, simplicity and the low threshold to engage in the conversation, Heembouw managed to connect the entire company. From director to carpenter, everyone has access, is up-to-date and actively contributes to knowledge sharing within the organization.</p> <p>Heembouw's employees proudly share project photos, without any intervention from the marketing department. It took some getting used to, but whoever tries it is easily convinced of the benefits of Plek. This helps keeping everyone actively involved, and the usage statistics can only confirm this. How Heembouw managed to make their intranet such a success? Come to 'Congres Intranet' and find out!</p> <p>'Congres Intranet' offers an interesting <strong><a href="https://www.congresintranet.nl/programma/" target="_blank">program</a></strong> with keynotes and breakout sessions, and they will also present an organization with the <strong><a href="https://www.congresintranet.nl/intranet-value-award-2018/" target="_blank">Intranet Value Award</a></strong>. Register <strong><a href="https://www.congresintranet.nl/aanmelden/" target="_blank">here</a></strong> for 'Congres Intranet'!</p> 6 February 2018 Niki https://plek.co/195 Plek update: alrighty! https://plek.co/en/blog/plek-update-alrighty <p>We are releasing an updated version of Plek today between 4 and 5 PM. We put a lot of work into updating all sorts of rights on the platform. After this release it will be possible to allow specific users to post in a channel. Selecting rights for users in the admin panel will become easier because of a design update. Additionally, there will be two different types of rights for external users.</p> <h2>Statistics of sent notifications</h2> <p>Before we expand on all the rights on Plek, let's take a look at a nice little extra we added for sending out push or email <strong>notifications</strong>. After the release you can view <strong>statistics</strong> of a <strong>notification </strong>you sent. We display this in the screen you also use for sending out the push or email notification. The statistics show you how many users received your notification. For email notifications, they also show you how many users opened the message.</p> <p><img alt="statistics" data-entity-type="file" data-entity-uuid="7626d136-1028-4091-9e45-0ced3e2ec7b3" src="/sites/plek.co/files/inline-images/mail%20joe.png" style="width:685px;" /></p> <p>In addition, users will be able to edit their <strong>settings for receiving group updates </strong>from <strong>within the group</strong> (email, push or both). This was already possible under 'Settings'; and that is where you'll still find a complete overview of your notification settings.<br />  </p> <h2>Who can post in a channel?</h2> <p>After the release you can allow <strong>specific people to post in a channel</strong>. Previously you could only allow specific rights to post in channels. You can combine these two in whichever way you like. Choose:</p> <ul><li>Only a right (such as every 'content manager')</li> <li>Only one or several people (such as person A and person B)</li> <li>A right (such as 'content manager') <strong>plus</strong> one or several people (such as person A)</li> </ul><p>This means you don't have to make a content manager out of every person who incidentally needs to post a piece of company news.</p> <p><img alt="who can do what?" data-entity-type="file" data-entity-uuid="a70ed8c9-edea-4fff-bdb7-028cb3781306" src="/sites/plek.co/files/inline-images/Plek%20update%20mailing%2011%20jan%202018%20%283%29.png" style="width:585px;" /></p> <h2>Easily choose the correct right for each user</h2> <p>When creating or editing a user in the admin panel, <strong>choosing the correct right</strong> will be much easier after the release. We added a <strong>short description</strong> for each type of user. Additionally, you won't have to select the basic right 'user' when you make someone a '<strong>content manager</strong>' or '<strong>admin</strong>': they will <strong>automatically </strong>be granted '<strong>user</strong>' rights.<br />  </p> <h2>Different types of rights for external users</h2> <p>Organizations are increasingly working together with external parties. These external parties are therefore often invited to use Plek. But not every <strong>external user</strong> needs to have the same rights on the platform. That's why you can choose between <strong>two different types of rights</strong> for external users:</p> <p><em><strong>External user (default)</strong></em><br /> If you select '<strong>external user</strong>', the following applies for that user:</p> <ul><li>Access restricted to groups the user is a member of.</li> <li>Only visible to members of their groups.</li> <li>Can only be invited to new groups by members of shared existing groups.</li> <li>Optional (if your organization chooses to enable this): Can be invited to groups based on email address by all platform users.</li> </ul><p><em><strong>Platform</strong></em><br /> If you select '<strong>external user</strong>' and check  '<strong>platform</strong>' as well, the following applies for that user:</p> <ul><li>Access restricted to groups the user is a member of.</li> <li>Visible to all platform users.</li> <li>Can be invited to groups by all platform users.</li> </ul><p><img alt="external user access" data-entity-type="file" data-entity-uuid="5e41544f-f990-4799-b66f-24aba2f1ca6c" src="/sites/plek.co/files/inline-images/Plek%20update%20mailing%2011%20jan%202018%20%281%29.png" style="width:585px;" /></p> <h2>Round profile pictures</h2> <p>All <strong>profile pictures </strong>will be <strong>round</strong> after the release. Groups will retain their square pictures. This makes the <strong>difference between people and groups </strong>more clear, for example in the chat. Working and chatting on Plek, made easy!</p> <p><img alt="from square to round" data-entity-type="file" data-entity-uuid="35883176-8002-4c12-bfc5-54896d4a4a63" src="/sites/plek.co/files/inline-images/Plek%20update%20mailing%2011%20jan%202018%20%281%29.gif" style="width:585px;" /></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 11 January 2018 Marit https://plek.co/187 A good cause, a good Plek https://plek.co/en/blog/a-good-cause <p><strong>The holiday season: a great time for generosity and charity. For some clients this applies all year round. We want to contribute too, wo we are giving away ten <a href="http://plek.team" target="_blank" title="Plek.team">Plek.team</a>s to charities or other benevolent organizations Let us know which organization deserves this!</strong></p> <h2><strong>Nominate an organization for a free Plek.team</strong></h2> <p>Some of our clients work toward a better world all year round, for instance in the role of job coach, in-house supervisor or reintegration advisor. Hurray for this, for new Plek clients <strong><a href="http://prinsheerlijk.nl/leren-werken/" target="_blank" title="Prins Heerlijk">Prins Heerlijk</a></strong>, <strong><a href="http://www.promen.nl" target="_blank" title="Promen">Promen</a></strong> and <strong><a href="http://www.wvsgroep.nl" target="_blank" title="WVS">WVS</a></strong> and for existing Plek clients <strong><a href="https://stimenz.nl/" target="_blank" title="Stimenz">Stimenz</a></strong>, <strong><a href="https://www.stichting-binding.nl" target="_blank" title="Stichting Binding">Stichting Binding</a></strong> and <strong><a href="http://www.woej.nl" target="_blank" title="Woej">Woej</a></strong>. We're proud that these organizations communicate and work together on Plek. The same goes for the many volunteers working for, amongst others, libraries and care institutions who use Plek.</p> <p><a href="mailto:niki@plek.co?subject=Nomination for a year-long free Plek.team&amp;amp;body=I hereby nominate..." title="Nominate an organization"><img alt="Nominate an organization" data-entity-type="file" data-entity-uuid="a80de1d5-cbb6-458b-988a-91bbae5ba19a" src="/sites/plek.co/files/inline-images/Nomineer%20een%20organisatie.gif" /></a></p> <p>Do you know a charity, whether it's a sponsor run, cultural center or a group of nursing home volunteers, that could use a tool for team communication? Let us know, because we are giving away ten <strong><a href="http://plek.team">Plek.team</a></strong>s for free, for an entire year! <strong><a href="http://plek.team">Plek.team</a></strong> is Plek’s new baby sister: a flexible collaboration tool especially for teams. <strong><a href="mailto:niki@plek.co?subject=Nominatie voor een jaar gratis Plek.team&amp;body=Hierbij nomineer ik...">Email us</a> </strong>your nomination or call us at <strong><a href="tel:+31203697577">+31 (0)20 - 369 7577</a></strong>.</p> <p> </p> 21 December 2017 Niki https://plek.co/183 Plek update: archive, feature and convert https://plek.co/en/blog/plek-update-archive-feature-and-convert <p>We are releasing an updated version of Plek today between 4 and 5 PM. After this release it will be possible to feature a group post, archive groups and chat conversations, and convert groups to a sub or main group. The celebrate all this: a gif (a moving image). Because you'll be able to use these in the Plek chat after the release!</p> <p><img alt="Plek celebrates the release with a gif!" data-entity-type="file" data-entity-uuid="9c8aec39-4c4e-4ea0-b8b9-a0af73b6ab30" src="/sites/plek.co/files/inline-images/plekgif2.gif" style="width:585px;" /></p> <h2>Archive groups and chat conversations</h2> <p>At some point, certain <strong>groups</strong> and <strong>chat conversations </strong>just come to an end. That is why it will be possible to <strong>archive </strong>these after today's release.</p> <p>You have to be a group admin in order to archive a <strong>group</strong>. Go to the group settings and click 'Archive group' at the bottom left. Of course you can reactivate your group at any time. </p> <p>To archive a <strong>1-on-1 chat</strong>, click the three dots at the upper right in the chat conversation and then click 'Archive chat'. Your chat history is saved, so you can always pick up where you left off.</p> <p><img alt="archive" data-entity-type="file" data-entity-uuid="670887f7-ec01-452c-84b0-8e28ec4d7b82" src="/sites/plek.co/files/inline-images/Comp-1_1.gif" style="width:485px;" /></p> <h2>Feature posts in groups</h2> <p>After the release, group admins will be able to <strong>feature a post in their group</strong>. It was already possible to feature channel posts. So now you'll be able to attract extra attention to important group news as well. When creating a group message, just click 'Select as featured post', upload a suitable image and choose when you want your featured group post to turn back into a regular group post. </p> <h2>Convert main groups to sub groups and vice versa</h2> <p>Group admins will be able to <strong>convert existing main groups to sub groups</strong> or <strong>vice versa</strong> after the release. In addition, it will become possible to <strong>link </strong>existing sub groups to a different main group. This enables you to organize your groups according to your preferences.</p> <p><img alt="convert" data-entity-type="file" data-entity-uuid="7ab9cdec-9a1e-4beb-b96f-cafc6513c62e" src="/sites/plek.co/files/inline-images/hoofd%20naar%20sub%20enzo-05.png" style="width:485px;" /></p> <h2>Giphy in the chat</h2> <p>Sometimes words just don't suffice. Sometimes even an emoji doesn't convey the right message. That is why, by popular request, we added <strong>giphy</strong> to the Plek chat. A giphy is a moving image from <strong><a href="http://giphy.com" target="_blank" title="giphy.com">giphy.com</a></strong>, which is displayed as a part of the conversation (as opposed to displaying it as a downloadable attachment). Click the plus sign at the bottom left in the chat and choose between an attachment or a giphy. A giphy paints a thousand words!</p> <h2>External users</h2> <p>After the release, it will be easy to see when you're dealing with <strong>external users </strong>on the platform. We indicate this as follows:</p> <ul><li>In the '<strong>People</strong>' overview, external users are marked as such on the right-hand side.</li> <li>The same indication is visible when you <strong>add new members to your group</strong>, underneath every external user's name.</li> <li>Within groups, you can see which users are external in the overview of <strong>group members</strong>.</li> <li>You are notified of the fact that your group has external members when creating a post in a <strong>group that has external members</strong>.</li> </ul><p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 14 December 2017 Marit https://plek.co/180 Sinterklaas paid Plek a visit! https://plek.co/en/blog/sinterklaas-paid-plek-a-visit <p>Our office was one happy place this morning, spirits were high<br /> Because Sinterklaas decided to drop by </p> <p>Sinterklaas really spoiled us today, and perhaps he should <br /> After all, we gave him <a href="https://plek.co/en/blog/sinterklaas-uses-plek" title="Sinterklaas' very own Plek">his very own Plek</a>, just because we could</p> <p>He used it to talk to the Pieten about all sorts of stuff<br /> Such as which presents to buy, and making sure all the kids got enough</p> <p>Plek saved Sinterklaas a lot of time indeed<br /> It's where he found all the info he could ever need </p> <p>That's why we got hot chocolate and pepernoten for all<br /> And obviously lots of gifts, lined up from wall to wall</p> <p>A useless box Sahand, a 'fixie' pizza cutter Rik<br /> Socks for Mark and Laurens, Sinterklaas really knows what makes us tick</p> <p>That's how Sinterklaas made us all very happy today<br /> Now we can continue to work on Plek, yay!</p> <p><a href="https://plek.co/en/blog/sinterklaas-uses-plek"><img alt="presents" data-entity-type="file" data-entity-uuid="88e3808d-b398-4e96-8c1d-f7c99cd7711d" src="/sites/plek.co/files/inline-images/IMG_1829a.jpg" /></a></p> <p><a href="https://plek.co/en/blog/sinterklaas-uses-plek"><img alt="Sinterklaas at Plek" data-entity-type="file" data-entity-uuid="2bb31c23-b180-4fff-b4e5-ef45d037d24c" src="/sites/plek.co/files/inline-images/IMG_1833.JPG" /></a></p> 5 December 2017 Niki https://plek.co/178 Want to become a connected organization? Take it step-by-step (whitepaper) https://plek.co/en/blog/want-to-become-a-connected-organization-take-it-step-by-step-whitepaper <p>A good Digital Workplace (DW) connects and stimulates employees. But what is a good DW? And which problems do organizations experience in trying to achieve one? Download our whitepaper (in Dutch) about how to set up a good tool set and become a connected organization, step-by-step.</p> <p><span><span lang="NL" xml:lang="NL" xml:lang="NL">Sam Marshall's <strong><a href="https://www.clearbox.co.uk/wp-content/uploads/2013/01/DigitalWorkplaceManifesto-e1419166619586.png" target="_blank">Digital Workplace Manifesto</a> </strong>clearly indicates which conditions apply to a DW. We used these insights to outline some practical requirements. By conducting </span></span><span><span lang="NL" xml:lang="NL" xml:lang="NL"><strong><a href="https://plek.co/en/node/144">our own research</a></strong> amongst communication professionals, we found out that most organizations have a long way to go when it comes to a good Digital Workplace.</span></span></p> <p><span><span lang="NL" xml:lang="NL" xml:lang="NL">Which problems do organizations experience and how can they solve these problems? We think there's a lot to gain on the subject of tools, connecting people, and using the right approach to get there. We provide practical examples by explaining how three of our clients achieved success by using our step-by-step approach. Please don't skip the ending: that's where you'll find our recommendations! </span></span><a href="https://ss-usa.s3.amazonaws.com/c/308456502/media/5a1c3807bb397/20171127_Plek%20Whitepaper%20DW.pdf" target="_blank"><strong><span><span lang="NL" xml:lang="NL" xml:lang="NL">Click here to download the whitepaper.</span></span></strong></a></p> <p><a href="https://ss-usa.s3.amazonaws.com/c/308456502/media/5a1c3807bb397/20171127_Plek%20Whitepaper%20DW.pdf" target="_blank"><img alt="Plek verbindt" data-entity-type="file" data-entity-uuid="af2778b4-a8be-4fe2-8791-55871fee5204" src="/sites/plek.co/files/inline-images/stapsgewijs%20zonder%20achtergrond2.jpg" /></a></p> <p><span><span><span lang="NL" xml:lang="NL" xml:lang="NL">Do you need a roadmap to connect your organization and prepare it for the future of internal communication? Please contact <strong><a href="mailto:justus@plek.co">Justus</a></strong> or <strong><a href="mailto:rik@plek.co">Rik</a></strong>, or call us at <strong><a href="tel:+31203697577">+31 (0)20 - 3697577</a></strong>. We'd be happy to help!</span></span></span></p> 29 November 2017 Niki https://plek.co/177 Plek update: good news for Plek groupies https://plek.co/en/blog/176 <p>We are releasing an updated version of Plek today between 4 and 5 PM. We're showing the groups some love this time: we now have group apps and we also improved the way we display sub groups and external group members. Additionally, after the release you will be able to keep the spotlight on a featured message even after it was read.</p> <p><a href="http://facebook.com/plekintranet" id="" rel="" target="_blank" title="rondkijken in een groep op Plek"><img alt="rondkijken in een groep" data-entity-type="file" data-entity-uuid="04834ce2-f562-4ce8-bc83-de9d39aeb1bc" src="/sites/plek.co/files/inline-images/Plek%20update%20-%20Groupies%20-%20Rondkoekeloeren.gif" /></a></p> <h2>Instantly clear: sub groups and external users</h2> <p>After the release, the blocks on the right of a group timeline will instantly show you who and what is part of your group. The upper block displays the<strong> internal and external group members</strong>. You will find the<strong> sub groups</strong> below that.</p> <p>We have also implemented an improvement in the app: after the release it will be possible to easily switch from the group timeline to the group chat and vice versa.</p> <h2>Apps in groups</h2> <p>You are all familiar with the list of applications that can be opened from Plek. After the release, group admins can also <strong>add applications to groups</strong>. So a group admin will be able to add a link to a website or tool that's only relevant to group members, such as the accounting tool for the finance department. A group app will be displayed on the right side of the group timeline. Don't forget to check the box for applications in the <strong>group settings</strong>!</p> <p><a href="http://facebook.com/plekintranet" id="" rel="" target="_blank" title="apps in de groepsinstellingen"><img alt="groepsinstellingen" data-entity-type="file" data-entity-uuid="73b47fad-1734-4caa-803f-244e67f719f2" src="/sites/plek.co/files/inline-images/Apps%20admin%20vink.jpg" /></a></p> <h2>Easily find your group's apps and pages</h2> <p>Of course we want to make it easy to access group apps. That is why you will also be able to access them from the app icon (the 9 squares in the menu bar). The same goes for the group information pages we introduced in the last Plek release. So after the release, just click the <strong>app icon or i icon in the menu bar</strong>, and you will find your group apps and group pages at the bottom of the list. Please note: it might take a few days for these changes to become visible.</p> <h2>Keep featured messages in the spotlight</h2> <p>Some of you told us they wanted to highlight featured messages (in channels) even more. For this reason, we implemented a setting that allows you to <strong>keep an important message in the spotlight</strong>, even after a user has <strong>already read it</strong>. </p> <p>In the last Plek release we added the possibility to put a time limit on featured messages. After expiry, they change back into regular messages. So by combining these two features for featured messages, a content manager has full controll over the way important news is displayed.</p> <p><a href="http://plek.co/en/blog" id="" rel="" target="" title="andere updates en blogs"><img alt="uitgelicht bericht" data-entity-type="file" data-entity-uuid="d64bd06f-80b0-416e-8a6c-fdce37ad2477" src="/sites/plek.co/files/inline-images/uitgelicht-01-01.png" /></a></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> <p> </p> 16 November 2017 Marit https://plek.co/176 Sinterklaas uses Plek! https://plek.co/en/blog/173 <p>Many things have been said and written about the new appearance of Sinterklaas' "Pieten". It really gives Sinterklaas a head ache. Fortunately the preparations for his big entry into Amsterdam are continuing regardless of all this gossip. Sinterklaas, his 400 "Pieten" and hundreds of other volunteers from Stichting Sinterklaas in Amsterdam (SSiA) discuss it all on Plek!</p> <p><a href="http://facebook.com/plekintranet" target="_blank"><img alt="Sinterklaas on Plek" data-entity-type="file" data-entity-uuid="a28a5015-ba2f-4dd1-be40-daf759474118" src="/sites/plek.co/files/inline-images/sinterklaas%20op%20plek%202.jpg" /></a></p> <h2>We're jumping for joy</h2> <p>Next Sunday 19 November Sinterklaas and his "Pieten" will sail into Amsterdam. There will be a wonderful water parade through the Amstel and the canals, followed by an amazing street parade. Of course Sinterklaas and his 1200 SSiA volunteers started making the necessary preparations for these parades a long time ago. And we are happy and proud to announce that they've been organizing the whole thing on Plek! They discussed the route, ideas about attracting sponsors, talked about press and social media strategies and many other things. And after the parade, the Sint and his "Pieten" can relive all those fantastic moments by sharing stories, photos and videos on Plek.</p> <h2>Safety first</h2> <p>Sinterklaas obviously doesn't take any risks when it comes to information security. All those wish lists and letters from Dutch children to Sinterklaas are not supposed to be seen by anyone but Sinterklaas himself! That's why he did a very thorough check to see if Plek is 100% secure. And we passed the test with flying colors!</p> <h2>All of the "Pieten" are chatting</h2> <p>The Boss Piet, Poet Piet, Pepernoten Piet, Present Piet and Vlog Piet: they're all chatting on Plek. Of course they are all very busy, and always on the go. Fortunately Plek also has an app. This way, the "Pieten" can chat from any place at any time. That is how they make sure everybody gets their presents before Sinterklaas and the "Pieten" have to go back to Spain! </p> <p>Would you also like to get the Plek app? Get in touch with <strong><a href="mailto:justus@plek.co">Justus</a></strong> or <strong><a href="mailto:rik@plek.co">Rik</a></strong>, or call us at <strong><a href="tel:+31203697577">+31 (0)20 - 369 7577</a></strong>.</p> 14 November 2017 Niki https://plek.co/173 Your own Plek.team, on the spot at Hét Nationaal Intranetsymposium https://plek.co/en/blog/your-own-plekteam-on-the-spot <p><strong>Next Thursday 16 November we are taking part in '<a href="https://de-walvis.nl/intranetsymposium/" target="_blank" title="Hét Nationaal Intranetsymposium">Hét Nationaal Intranetsymposium</a>'. It's an event aimed at giving you practical insights. Hear all about the latest developments, get demonstrations of several different intranets and get inspired! Interactive sessions are also on the menu: don't miss out on the municipality of Berkelland telling you everything you need to know about their Plek. Find our stand, ask your questions, try our demo and get your own Plek.team on the spot!</strong></p> <p>Are you currently looking for a new (social) intranet? Or do you already have an intranet and are you looking for tips &amp; tricks to improve the existing platform? Then 'Hét Nationaal Intranetsymposium' is a great event for you to attend. Ask questions, share experiences, get inspired. You will also get to meet other professionals and hear all about the latest trends (such as the digital workplace, a subject our director Rik Mulder recently published an <strong><a href="https://www.frankwatching.com/archive/2017/09/22/in-behapbare-stappen-naar-een-digital-workspace/" target="_blank" title="In behapbare stappen naar een digital workspace - Rik Mulder">article</a></strong> about on Frankwatching.nl).</p> <p><strong><a href="https://de-walvis.nl/intranetsymposium/" target="_blank" title="Hét Nationaal Intranetsymposium"><img alt="Plek verbindt" data-entity-type="file" data-entity-uuid="99027181-30a0-4b80-bfea-8220052061fe" src="/sites/plek.co/files/inline-images/plek%20newsletter%20image%20-%20connection.jpg" /></a></strong></p> <p>In addition to presentations and an information market, there will be interactive sessions. At a quarter to 12, Helga Hogenkamp from the municipality of Berkelland will tell you all about how the municipality supports its self-managing teams with Plek. The municipality relies on the communication power of its employees, says Helga:</p> <blockquote> <p>This platform really allows you to see what is happening in your environment. We see this in for example the channel we call "Outside in". It has a fixed spot on the homepage, and people use it to actively share what's happening outside and within the municipality. The aim is to help, inspire and connect people.</p> </blockquote> <p>Do ask Helga all you want about their Plek and don't forget to stop by our stand during the information market. You could become one of the first people to see our latest product <strong><a href="http://plek.co/en/team" target="_blank">Plek.team</a></strong>. We can even set up your own Plek.team on the spot!</p> 13 November 2017 Niki https://plek.co/160 From cavemen to call center superstars: there's a Plek for everyone https://plek.co/en/blog/cavemen-call-center-superstars-theres-plek-everyone <p><strong>Ever since prehistoric times we have been working together in teams. Hunting, defending the tribe and - let's take a big step - improving customer satisfaction in an Agile way. Large organizations have many teams, small ones sometimes only have one. But there's a Plek for everyone!</strong></p> <p><a href="http://plek.co/en/team" target="_blank"><img alt="de holbewoners van Plek" data-entity-type="file" data-entity-uuid="6cd02e52-3bde-43b4-8356-2ae15f06fd88" src="/sites/plek.co/files/inline-images/unnamed.png" /></a></p> <h2 id="m_8520207112028307951mcetoc_1bgt69q4p1">Teamwork</h2> <p>Plek makes collaboration easier. Within teams, but also among teams. On a larger or smaller scale. We are now rolling out Plek at the Ministry of the Internal Affairs and the National Police, but also at the much smaller Prins Heerlijk, where troubled young people get a chance to learn and work. And because you can easily invite third parties, Plek also works well for network organizations and partnerships.</p> <h2>Plek.team for big and small</h2> <p>We are now launching <strong><a href="https://plek.co/en/team" target="_blank">Plek.team</a></strong> for individual teams. Enjoy all of Plek's collaboration features, such as chat, a timeline, sharing documents and agendas, in your own team app! Available on mobile for <strong><a href="https://itunes.apple.com/nl/app/plek/id1151781176?mt=8" target="_blank">iPhone</a></strong> and <strong><a href="https://play.google.com/store/apps/details?id=co.plek.generic" target="_blank">Android</a></strong>, and of course there's a desktop version too. You and your team can be online within 24 hours. <strong><a href="https://plek.co/en/team" target="_blank">Try it for free for a month</a></strong>, no strings attached!</p> <p>Plek.team is an ideal solution for both small businesses and teams in larger organizations. Employees or larger companies often use WhatsApp for business communications, for lack of a better alternative. Why not go for Plek.team: a business app, safely hosted in the Netherlands. Additionally, you can easily upgrade to a company-wide Plek. Our step-by-step approach: we start small with a few teams, develop best practices and subsequently add more and more teams. That is how we eventually connect all those teams so they can start collaborating with each other. I recently wrote an article about how our step-by-step approach can help sell the project internally. Read it (in Dutch) on <strong><a href="https://www.frankwatching.com/archive/2017/09/22/in-behapbare-stappen-naar-een-digital-workspace/" target="_blank">Frankwatching</a></strong>.</p> <h2>Also want to work better together?</h2> <p>Do you also want more mammoth steaks, or a higher customer satisfaction score? Contact <strong><a href="mailto:justus@plek.co">Justus</a> </strong>or <strong><a href="mailto:rik@plek.co">me</a> </strong>or  call us at <strong><a href="tel:+31203697577">+31 20 - 369 7577</a></strong>. Or get started right away on <strong><a href="https://plek.co/en/team" target="_blank">Plek.team</a></strong>!</p> 9 November 2017 Rik https://plek.co/168 Plek update: an even better app and other good stuff https://plek.co/en/blog/an-even-better-app-and-other-good-stuff <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. Great news: the app will be more extensive and even faster. Other good stuff: easier text formatting, a time limit for featured messages and personal invitation texts for group invites.</strong></p> <h2>Appier than ever</h2> <p>It gets better and better to chat in the app: after the release, the chat will be <strong>faster </strong>and you will also be able to <strong>upload videos </strong>in the app. It will also become possible to <strong>search within the group list </strong>and to smoothly <strong>scroll back in time</strong>. And the best news of the day is that the entire app will be <strong>faster than ever</strong>. Just think of all the extra time you will have for even more chatting!</p> <p>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</p> <p><a href="https://itunes.apple.com/nl/app/plek/id1151781176?mt=8" target="_blank" title="Plek app for iPhone"><img alt="appier than ever" data-entity-type="file" data-entity-uuid="0920e0c7-1ecc-43b7-a7ae-0266e73440cb" src="/sites/plek.co/files/inline-images/Untitled-2-02_0.png" /></a></p> <h2>Format your text with Froala</h2> <p>We have recently been experiencing some problems with text formatting, especially when combined with the @mention. We decided to fix this with a <strong>new formatting table</strong> called Froala. We are introducing it for the <strong>information pages</strong>. If it is satisfactory, we will also roll it out for messages. Most users will not notice any difference, because the features remain the same. The technology is better though! Please do let us know if you have any remarks.</p> <p><a href="https://play.google.com/store/apps/details?id=co.plek.generic" target="_blank" title="Plek app for Android"><img alt="Froala" data-entity-type="file" data-entity-uuid="050ba94d-4933-44d7-8d6e-e8269c7020b3" src="/sites/plek.co/files/inline-images/froala2_0.PNG" /></a></p> <h2>Keep featured posts relevant</h2> <p>After the release, you can put a <strong>time limit </strong>on featured posts. After the expiration of the specified period, the post changes back into a 'normal' post. This will maintain the relevance of featured posts and prevent overload.   </p> <p><a href="https://itunes.apple.com/nl/app/plek/id1151781176?mt=8" target="_blank" title="Plek app for iPhone"><img alt="uitlichten tot en met" data-entity-type="file" data-entity-uuid="4d0f86f8-617f-46a9-aecd-4925480b4eb4" src="/sites/plek.co/files/inline-images/asdassdasadsdasdasdasdasdasdasdasdagdfgdfdg.png" /></a></p> <h2>Send a personal invitation</h2> <p>And our last new feature for this release: when inviting someone to a group, you will be able to write an invitation text yourself. A personal invitation makes it even more appealing for users to join your group and get started right away! And to also make the group admins happy, we improved the design of the group settings page.</p> <p><a href="https://play.google.com/store/apps/details?id=co.plek.generic" target="_blank" title="Plek app for Android"><img alt="persoonlijke uitnodiging" data-entity-type="file" data-entity-uuid="c72d7327-4366-444d-bde9-1875fb0f2e57" src="/sites/plek.co/files/inline-images/mail18okt-01.png" /></a></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 19 October 2017 Marit https://plek.co/161 Rik blogs about attaining a good digital workspace https://plek.co/en/blog/rik-blogs-about-attaining-a-good-digital-workspace <p>Frankwatching's featured topic this month is the digital workspace - a widely discussed subject. That is why Plek's own Rik Mulder published an article on Frankwatching last Friday: '<a href="https://www.frankwatching.com/archive/2017/09/22/in-behapbare-stappen-naar-een-digital-workspace/" target="_blank" title="In behapbare stappen naar een digital workspace - Rik Mulder">In behapbare stappen naar een digital workspace</a>' (only available in Dutch).</p> <blockquote> <p>"Many organizations try to attain a good digital workspace in one big step. They often get stuck because they cannot get all the pieces of the puzzle to fit. I think a phased approach is more efficient and ultimately more effective in many cases."</p> </blockquote> <p>Do you want to know how to create a good digital workspace in manageable steps in your organization? Read the entire <a href="https://www.frankwatching.com/archive/2017/09/22/in-behapbare-stappen-naar-een-digital-workspace/" target="_blank" title="In behapbare stappen naar een digital workspace - Rik Mulder">article</a> on Frankwatching. If you do not speak Dutch, please do not hesitate to give us a <a href="tel:+31203697577" title="call 020-3697577">call</a>. Rik will be happy to advise you in English.</p> <p><a href="https://www.frankwatching.com/archive/2017/09/22/in-behapbare-stappen-naar-een-digital-workspace/" target="_blank" title="In behapbare stappen naar een digital workspace - Rik Mulder"><img alt="featured topic Frankwatching digital workspace" data-entity-type="file" data-entity-uuid="ad46d98e-b8f8-465b-b680-424d40eca91f" src="/sites/plek.co/files/inline-images/Capture.PNG" /></a></p> <p>Also read <a href="https://www.frankwatching.com/archive/author/rik-mulder/" target="_blank" title="artikelen van Rik op Frankwatching">Rik's other articles</a> on Frankwatching, for example last year's popular and widely-shared '<a href="https://www.frankwatching.com/archive/2016/09/16/waarom-je-whatsapp-toch-niet-zakelijk-moet-gebruiken-3-argumenten/" target="_blank" title="Waarom je WhatsApp toch niet zakelijk moet gebruiken [3 argumenten] - Rik Mulder">Waarom je WhatsApp toch niet zakelijk moet gebruiken [3 argumenten]</a>' (also only available in Dutch).</p> 28 September 2017 Niki https://plek.co/155 Plek update: searchers and zoomers https://plek.co/en/blog/154 <p><strong>There are two types of people: searchers and zoomers. The first group uses keywords, the second one uses filters to zoom in on the right result. Today's Plek release, between 4 and 5 PM, is mostly for the zoomers. We added filters to the search functionality for them - but without losing the clarity the searchers love!</strong></p> <h2>Filtering</h2> <p>Clients regularly asked us about <strong>filtering </strong>search results. After all, zoomers can be found in every organization! They will be happy to find out that, after the release, it will be possible to extensively filter results when searching within the main sections of Plek (such as Groups or Documents). Select which section you want to include in your search, for example "open groups" or "my documents." Or click one or several filters such as news channels or specific groups. Of course, both types of filters can be used simultaneously.</p> <p>In addition to applying the default filters, do you also want to use a comprehensive <strong>taxonomy </strong>to filter your search results? Filter by subject and publication year, for example? Then our knowledgebase module is something to consider! Contact your account manager for more information.</p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="filters" data-entity-type="file" data-entity-uuid="428dd389-1330-42e9-ad07-4e62dc7ecf95" src="/sites/plek.co/files/inline-images/mailing%20plek%20tips%2020%20sept%20-%20IWA.jpg" /></a></p> <h2>Overal zoeken</h2> <p>A somewhat underexposed Plek feature is the <strong>general search</strong>, to be found under the search icon in the upper right corner of the menu bar. It allows you to search through all the information on Plek. Very useful if you do not exactly know where to find certain bits of information or knowledge.</p> <p>For this release, we altered the <strong>design </strong>of the general search page: we put documents and information pages in their own separate columns. We also added the option to filter for the type of content you are looking for - before or after performing the search.</p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="zoeken op Plek" data-entity-type="file" data-entity-uuid="79fae7f1-5e2e-4bd9-83d0-09b2c1fcb6dd" src="/sites/plek.co/files/inline-images/Comp-2_3.gif" /></a></p> <h2>Featured in the app</h2> <p>Besides all of these search alterations, we also implemented a small design improvement in the app: after the release, a <strong>highlighted </strong>message will have the same styling in the app as in timeline view on desktop.</p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="uitgelichte post in de app" data-entity-type="file" data-entity-uuid="2bcd428c-4612-4709-bf20-1be839c6b6f6" src="/sites/plek.co/files/inline-images/mailing%20plek%20tips%2020%20sept%20-%20APP.jpg" /></a></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31203697577" title="call 020-3697577">+31 (0)20 - 369 7577</a>.</strong></p> 21 September 2017 Marit https://plek.co/154 Plek Tips: A better blocks view because of 4 simple changes https://plek.co/en/blog/plek-tips-better-blocks-view-because-4-simple-changes <p>Next week Thursday, August 24th, between 4 and 5 PM we are releasing an updated version of Plek. Because we built an improvement that many users will immediately notice on their homepage, we are already letting you know what is going to change.</p> <h2>Smart blocks</h2> <p>Lately we have been paying a lot of attention to developing a better timeline view of the homepage. Now the time has come for us to focus on the blocks view. The goal of the improvements we implemented is to create a dashboard that makes it easy for users to share news and get updates about the latest developments. We did this by visually increasing the distinction between read and unread messages and by applying a clear logic. And of course, as always, we kept it simple!</p> <h2>What is new?</h2> <p>1. The notification bubbles at the top right of the blocks instantly show you which messages you have not read yet.</p> <p><a href="https://www.facebook.com/plekintranet/" target="_blank"><img alt="notification bubbles" data-entity-type="file" data-entity-uuid="6431503c-70cd-4a55-864a-454ff3e4d7f1" src="/sites/plek.co/files/inline-images/Bubbles.png" /></a></p> <p>2. When you open a message, you stay on the same page. The message is displayed in a layer over the page, as shown below. This makes reading a message feel calmer.</p> <p><a href="https://www.facebook.com/plekintranet/" target="_blank"><img alt="overlay" data-entity-type="file" data-entity-uuid="2f3a6f52-c681-4b2b-bc20-837edfa2d885" src="/sites/plek.co/files/inline-images/Overlay_2.gif" /></a></p> <p>3. The overview is more clear and calm because it is easier to distinguish between read and unread messages: read messages collapse.</p> <p><a href="https://www.facebook.com/plekintranet/" target="_blank"><img alt="collapse" data-entity-type="file" data-entity-uuid="c4c1ebc8-2c85-4393-a05a-6cb2fa3b814d" src="/sites/plek.co/files/inline-images/Collapse_2.gif" /></a></p> <p>4. Featured messages have the same style in block view as in timeline view. This is more consistent.</p> <p><a href="https://www.facebook.com/plekintranet/" target="_blank"><img alt="featured post in timeline" data-entity-type="file" data-entity-uuid="37c36593-153b-4497-8fb2-a68eb6633038" src="/sites/plek.co/files/inline-images/Featured%20post%20in%20timeline%20%281%29.jpg" /></a></p> <p>Please take a look at our other <a href="http://plek.co/en/blog/"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co">support@plek.co</a> or call <a href="tel:+31207740033">+31 (0)20 - 774 0033</a></strong></p> <p> </p> 16 August 2017 Marit https://plek.co/148 Plek Tips: More features in the app https://plek.co/en/blog/plek-tips-more-features-app <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. Lots of new things for the app: after the release, you can view information pages, fill out forms and reset your password in the app. And the app is now available for iPad too! Plus a new feature by popular demand: nofifications for event updates.</strong></p> <h2>Information pages in the app</h2> <p>The <strong>information pages </strong>will be available in the app after the release. This makes it easy to access all the knowledge you need from any location. Especially now that the app is also available for <strong>iPad</strong>. With all this information at your fingertips, the summer will be a breeze. </p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="informatiepagina's in de app" data-entity-type="file" data-entity-uuid="d7ccfcba-6e9d-46f7-b224-9bdfe6d77bf3" src="/sites/plek.co/files/inline-images/Plektips%20-%20Infopage%20App.png" /></a></p> <h2>Also in the app: Fill out forms and reset your password</h2> <p>After the release, it will be possible to fill out <strong>forms</strong> in the app. And perhaps you will have forgotten your password by the time you return to the office after your holidays. In that case, you will be able to reset your <strong>password</strong> in the app. Please note: this is not possible for users who log in with their work account (ADFS) because they use their central password.</p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="formulier en wachtwoord in de app" data-entity-type="file" data-entity-uuid="be7283ca-6576-4d73-a3a3-768202bfe862" src="/sites/plek.co/files/inline-images/Plektips%20-%20Password%20-%20form.png" /></a></p> <p>Additionally, we started working on enabling you to edit your profile in the app. You cannot edit everything yet but we will be back soon with good news about further developments!</p> <p>Please note: due to Apple's approval process it may take a few days before the iPhone app becomes available in the app store.</p> <h2>Push and email notifications for event updates</h2> <p>It was already possible to invite people to an event and to share a group event with a group. After the release, an event admin (using Plek on desktop) can also inform event attendees of event updates. Post a message in the event and send it as a <strong>push and/or email notification </strong>and everyone will always be up to date. </p> <p><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title=""><img alt="evenementupdate" data-entity-type="file" data-entity-uuid="b23b6c98-236b-4503-be1c-0b0ac6531194" src="/sites/plek.co/files/inline-images/event%20update.PNG" /></a></p> <hr /><p>Please take a look at our other <a href="http://plek.co/en/blog/" target="_blank" title="Plek blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co" title="mail to support@plek.co">support@plek.co</a> or call Marit or Emina at <a href="tel:+31207740033" title="call 020-7740033">+31 (0)20 - 774 0033</a></strong></p> <p> </p> 27 July 2017 Marit https://plek.co/145 An interview with Marit de Vries: Project Manager at Plek https://plek.co/en/blog/135 <p><strong>The world behind Plek consist of many roles and processes. Earlier we explained that it is very important for us to <a href="http://plek.co/en/blog/interview-plek%E2%80%99s-ux-designer-hasan-gozlugol" target="_blank" title="interview UX designer Hasan">keep Plek simple</a> but still incorporate a lot of complex functions. We also described the platform's <a href="https://plek.co/en/blog/interview-cto-and-co-founder-plek-david-clarisse" target="_blank" title="interview CTO David">security</a> and the high standards we set for ourselves in this area. Today we are talking to Project Manager Marit. She explains all about her role, success stories and vision for Plek's future.</strong></p> <h3><strong>Let's get to know Marit a little bit. Who is Marit?</strong></h3> <p>“I was born and raised in Lelystad, my family is originally from Friesland, and I now live in Amsterdam. I'm a cheerful person and someone once described me as a perfectionist workhorse, and I think that's an apt description. It may seem contradictory but it comes down to the fact that I, on the one hand, care about the wellbeing of others and, on the other hand, like to do everything really well. I try to be the glue and the mood maker in the team but at the same time I try to make sure we get things done.</p> <p dir="ltr">I studied Communication in Zwolle, with a minor in Online Communication. I worked for internet agencies during my studies. I got an internship at one of my clients and was subsequently hired as an E-commerce employee. After that I went to South Africa for a minor in Sustainable Development. I did the online marketing for a resort, in order to raise money for an orphanage. I also taught computer classes at schools there. When I came back to the Netherlands I did a Communication internship at Plek for my thesis, after which I was offered the position of Project Manager.”</p> <h3>Can you tell us more about your role within Plek<strong>?</strong></h3> <p>“I'm a Project and Account Manager. I am the connection between our clients and the team. I collect requests, feedback and input from clients and I make sure these are properly conveyed to our development and design team. I attend our internal meetings about the platform and I am very actively involved in them too: I represent the client, after all. This enables us to optimally develop the platform.”</p> <p><a href="http://plek.co/en/solutions" id="" rel="" target="_blank" title=""><img alt="before coffee" data-entity-type="file" data-entity-uuid="65a44314-f66f-4785-8900-2584d9e7e254" src="/sites/plek.co/files/inline-images/sorry%20for%20what%20i%20said%20before%20coffee.jpeg" /></a></p> <h3><strong>Can you describe a typical day at the office?</strong></h3> <p>“My day usually starts with reading and replying to my email. These emails are mostly about bugs, questions and requests. Then I check the upcoming release in our system and I go through the tickets to keep an eye on the things my clients have asked for. I often call and email clients to provide them with status updates on their requests. I'm also often in meetings: internally about the future of Plek but also several times a week on location with a client. For example for an implementation session or to discuss feedback or new requests. During the day I also talk to developers a lot, about how to tackle and solve issues.”</p> <h3><strong>What are the best and worst moments?</strong></h3> <p>“I like it best when I can quickly solve a problem. And when clients realize you're working really hard for them. That they appreciate what we're doing. I also like to build relationships with my clients: of course it's business first, but I can also be myself around them. Rolling On the Floor Laughing while I'm on the phone with them is no exception!</p> <p dir="ltr">Our internal discussions about what's best for the platform is always very interesting. Something that's fun and educational at the same time is when developers tell me about the technical aspects of the solutions they build. Oh, and it's always a pleasure when we get a visit from Jelle the cat (currently employed as Mouse Hunter by the cafe underneath our office).</p> <p dir="ltr">I have to give a short introduction before I tell you about the worst moments. We work with a four-week release cycle: every four weeks we update Plek. During the first phase of the cycle I collect my clients' requests. Then we discuss what we will build for the next release. So it's always a disappointment when a client comes up with a new request just a few days after we have defined what will be in the next release. When this happens, we can unfortunately only start working on that request during the next cycle. We try to anticipate and proactively think about what our clients would like to have, so luckily this hardly ever occurs!”</p> <p dir="ltr"><a href="http://plek.co/en/solutions" id="" rel="" target="_blank" title=""><img alt="woman writing" data-entity-type="file" data-entity-uuid="e887b643-a619-4f88-9393-196071c5b013" src="/sites/plek.co/files/inline-images/woman%20writing.jpeg" /></a></p> <h3><strong>What is the most satisfying thing about being a Project Manager at Plek?</strong></h3> <p>“It's always satisfying when one of my clients goes live with Plek. When that day goes well, when an organization receives Plek with enthusiasm, and when the usage immediately shows how well it's doing. It's very nice to see how people start using Plek and it's great when positive feedback starts pouring in! An employee of one of our clients, Vlietkinderen, posted a praising message about Plek the day after it went live. When someone is really happy with Plek and takes the effort to show this to colleagues (and to us), that makes me happy too. I pass these kinds of things on to my colleagues too, because everyone loves to hear from users how they experience the platform. By the way, another very satisfying thing about Plek can be to open up a bottle of beer after one of our four-weekly releases...”</p> <h3><strong>What are you most proud of?</strong></h3> <p>“As it happens, I had an evaluation with our client Heembouw today. They went live on April 4th, with an incredibly fun and festive launch and great communications surrounding the event. During this evaluation I found out that they are still very enthusiastic, and the statistics also prove that Plek is doing well at Heembouw. Now let's keep this up!</p> <p dir="ltr">An ongoing success story is our client BMK (Branchevereniging Maatschappelijke Kinderopvang, an association for daycare centers). Their members use Plek to talk about all that is going on in their line of work. Two of our other clients, Vlietkinderen and Ska Kinderopvang, are members of BMK. So they are part of BMK's Plek too. This way, Plek connects three of our clients. That's a beautiful thing to witness.”</p> <h3><strong>What are your goals for Plek?</strong></h3> <p>“Document editing: if we enable working on a document within Plek (together or alone), it would mean that the version on Plek is always the right and most recent one. I would also like for Plek to become more intelligent. Imagine: your profile says you're in Communications, and someone posts a message with the word 'communication' in it. Then you'll receive a message from Plek about it. That's how the platform will soon be completely personalized to give you exactly what you want!”</p> <h3><strong>And how do you see Plek in 5 years?</strong></h3> <p>“As a habit. I mean, it should be really strange if a company does <u>not</u> have Plek. Today people might ask: <em>"Do you have SharePoint, Slack or Facebook Workplace?"</em>. In the future people will only ask: <em>“You do have Plek, right?”</em>”</p> <h3><strong>Marit always likes to pass her mother's good advice on to her colleagues.<br /> Did your mom give you any advice that applies to working at Plek?</strong></h3> <p>“At some point there was talk of making me ScrumMaster here at Plek. When I told my mom about this, she said: <em>"When they start giving you fancy titles, you're in trouble!"</em>. So I'll stick to what I know and love: being Project Manager at Plek!”</p> 12 July 2017 Niki https://plek.co/135 Plek Tips: External users and agenda synchronization https://plek.co/en/blog/plek-tips-external-users-and-agenda-synchronization <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. For this release we have worked on external users. Also, you can now import your Plek agenda into your personal calendar with the agenda subscription. And a nice little extra: images in comments, and commenting on comments.</strong></p> <h2>What can external users see and do on Plek?</h2> <p>An increasing amount of organizations collaborate with external parties, such as freelancers, chain partners or even customers. And what is a better place for collaboration than Plek? That is why it is possible to give external users access to your Plek.</p> <p>If you add external users to a group, they can only see that group's information: only their own group members in <strong>People</strong>, their group documents in <strong>Documents</strong>, their group events in <strong>Agenda</strong>, etcetera. So they are like users with blinkers on! This way, sensitive information remains well protected while collaboration across organizational boundaries becomes a lot easier!</p> <p><a href="http://plek.co/en#mogelijkheden" id="" rel="" target="_blank" title=""><img alt="external access" data-entity-type="file" data-entity-uuid="b298b6f5-e345-4240-b3d4-e1d7e39f02f6" src="/sites/plek.co/files/inline-images/lars%20external.PNG" /></a></p> <h2>Synchronization with your personal calendar</h2> <p>Obviously it is convenient to put the events on Plek that you create or are attending in your personal calendar (such as your Outlook or Google calendar). You can now do that using the <strong>agenda subscription</strong>.</p> <p>In <strong>Settings</strong>, you will find a URL for this. Copy it and, depending on which calendar you are using, paste it into your personal calendar settings or into your browser. Please find our step-by-step instructions for activating your agenda subscription <strong><a href="https://help.plek.co/hc/nl/articles/115003706225-Hoe-werkt-het-agenda-abonnement-" rel="noopener" target="_blank" title="Hoe werkt het agenda-abonnement?">here</a> </strong>(Dutch only). </p> <p><a href="https://help.plek.co/hc/nl/articles/115003706225-Hoe-werkt-het-agenda-abonnement-" target="_blank"><img alt="agenda-abonnement" data-entity-type="file" data-entity-uuid="3778bf1f-092c-4874-8555-756d9c30a6a0" src="/sites/plek.co/files/inline-images/agenda%20subscr.PNG" /></a></p> <h2>Images in comments, and commenting on comments</h2> <p>Of course, it was already possible to put images in messages. After the release, you can also post<strong> images in comments</strong>. Because sometimes one picture is worth more than a thousand words!</p> <p><a href="http://plek.co/en#mogelijkheden" id="" rel="" target="_blank" title=""><img alt="reactie met afbeelding" data-entity-type="file" data-entity-uuid="93ef5424-aa3f-41f2-8d6c-9bb85ee1e1df" src="/sites/plek.co/files/inline-images/comment%20with%20image%202.PNG" /></a></p> <p>In addition, it is now possible to <strong>reply to others' comments</strong>. If you click on 'reply' underneath someone else's comment, that person will automatically be tagged in your comment with an <strong>@m</strong><strong>ention</strong>. </p> <p><a href="http://plek.co/en#mogelijkheden" id="" rel="" target="_blank" title=""><img alt="reactie beantwoorden" data-entity-type="file" data-entity-uuid="9595e7a3-9cb3-45ae-be50-31378d660113" src="/sites/plek.co/files/inline-images/reactie%20op%20reactie_1.PNG" /></a></p> <hr /><p>Please take a look at our other <a href="http://plek.co/en/blog" target="_blank" title="plek.co/blog"><strong>updates and blogs</strong></a>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <a href="mailto:support@plek.co" title="email support@plek.co">support@plek.co</a> or call Marit or Emina at <a href="tel:+31207740033" title="call 020-7740033">+31 (0)20 - 774 0033</a></strong></p> <p> </p> 29 June 2017 Marit https://plek.co/143 Research on the future of internal communication https://plek.co/en/research <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="68e22584-426c-46fe-96f1-2f763b830414" src="/sites/plek.co/files/inline-images/Cday%20banner.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Every year, all the Dutch communication professionals meet on C-Day. Obviously Plek also attended. We had a booth, but more importantly: a sold out workshop on the future of internal communication. We asked the attendees if they're ready for the future. Read on to discover the results of our research and our vision of the future. And take the <a href="https://goo.gl/forms/ldufvMyeJUkiq80E2" target="_blank">test</a> yourself! </p> <p><strong>(Internal) communication</strong></p> <p>Organizational boundaries are fading: we see more and more partnerships, joint ventures and chain partners. Teams do not only consist of employees but also of freelancers, volunteers or even clients. This means that internal and external communications are merging. But are organizations ready for this fusion of communications? We asked the professionals:</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="9a1ab57c-fbc6-4b31-abcb-1f32e086d587" src="/sites/plek.co/files/inline-images/interne%20communicatie.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Employees only get to communicate with the outside world in a slight majority of the cases. Most communication professionals don't know their own company's rules for information security. So obviously they're unable to explain these rules to colleagues.</p> <p>But the tools aren't helping either. External parties are only allowed to access the intranet or communication platform in 40% of the cases. Plek on the other hand was built to easily grant external parties secure and restricted access to information in specific groups, such as a project or team. Some clients, such as <a href="http://greenroom.heineken.com/#/" target="_blank">Heineken</a>, even allow the public to see specific parts of their Plek. </p> <p><strong>Communication's new role</strong></p> <p>On the classic old-fashioned intranet, the communication professional was a gatekeeper and editor of news and organizational updates. Those days are behind us now. But are communication specialists ready for their new role as facilitator and community manager? We checked:</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="76f57c8d-6172-4db0-a8f3-db77ae8f9794" src="/sites/plek.co/files/inline-images/nieuwe%20rol.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Even though the majority of the professionals does train colleagues to communicate better, only one out of seven measures the results. Not knowing what or how to measure is often the issue. To solve this problem, Plek offers an extensive dashboard with statistics on for example adoption, organic networks and popular topics. A community manager can use it to establish KPIs to monitor and stimulate the desired behavior.</p> <p>Plek also focuses on a good onboarding of new employees. Our research shows that less than 25% of the respondents has adopted an organization-wide approach to onboarding.</p> <p><strong>Tools portfolio </strong></p> <p>It is important to choose the right communication tools. It is difficult too... Especially because different departments want to have a say. And every department has its own interests to defend: Communication, ICT, management. Forcing everyone to use one system often provokes employees to start using tools like WhatsApp. So how does your tools portfolio look, is what we asked our respondents:</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="9d4219f8-ad91-461d-adc1-ef9796ec8cff" src="/sites/plek.co/files/inline-images/Tools%20portfolio.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Only one out of three participating organizations offers employees a good alternative for consumer tools such as WhatsApp. This results in great risks for information security, unstable user management and fragmentation of company communication. One of our clients, KPMG, proved that there is a solution for this: employees replaced WhatsApp with Plek chat, but Plek is used side by side with SharePoint for document management.</p> <p>We were most surprised by the fact that less than half of the organizations managed to arrange for mobile access to internal communication. Similarly, only half of the organizations uses Single Sign-On, a great way to easily switch between secured applications. But how are you supposed to communicate if you can't always access your communication tool? Plek puts user-friendliness first, and boasts iPhone, iPad and Android apps as well as different forms of Single Sign-On.</p> <p><strong>About the research</strong></p> <p>Our respondents scored an average 4,2 out of 10 on our 'scale of future-readiness'. They work in sectors such as education, care, housing, transport, utilities and municipalities. The highest score was a 7 and there were multiple ones...</p> <p><a href="https://goo.gl/forms/ldufvMyeJUkiq80E2" target="_blank"><img alt="Image removed." data-entity-type="file" data-entity-uuid="8d78e246-e554-4423-8f25-2f4caeacce94" src="/sites/plek.co/files/inline-images/future%20meter.jpg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></a></p> <p>Curious about your own score? Fill out our <a href="https://goo.gl/forms/ldufvMyeJUkiq80E2" target="_blank">questionnaire</a>. We will get in touch to prepare you for the future of (internal) communication!</p> 23 June 2017 Rik https://plek.co/144 Plek Tips: Mobile with Plek! https://plek.co/en/blog/plek-tips-mobile-plek <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. For this release we focused mainly on the Plek app. We also developed group notifications and we improved the design of messages and events.</strong></p> <h2><strong>App improvements</strong></h2> <p><strong>As of tomorrow you can use the app to..</strong></p> <p>.. RSVP to events.<br /> .. upload and edit your profile picture. Please note: iOS only, test phase Android.<br /> .. call instantly by clicking on a phone number on someone's profile page. Please note: this is a setting; contact Marit if you are interested.<br /> .. easily start a new chat or post a new message at the top of the screen. </p> <p>In addition to developing these new features, we made sure that uploading pictures to a message works in the Android app and that comments and likes are visible in the app as well as on desktop.</p> <h2 id="mcetoc_1bhfe7gbv0"><strong>Visual improvements and notifications</strong></h2> <p><strong>1. The list view of events looks better</strong></p> <p>Our new list view of events makes it easy to quickly spot the date and subject of events.</p> <p><img alt="" height="144" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/ILUMY_Intranet_2017-05-31_16-22-39.png" width="459" /></p> <p><strong>2. Featured messages in timeline view</strong></p> <p>It was already possible to highlight important messages in groups view by featuring them. We have now developed a way to also highlight these messages in timeline view.  </p> <p><img alt="" height="418" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/uitgelicht_bericht.png" width="460" /> </p> <p><strong>3. Update events with rich media</strong></p> <p>It was already possible to update an event with text. Now you can also add other (rich) media such as images, videos and documents. Research shows that articles with images perform 94% better than text-only articles!</p> <p><strong>4. Group notifications</strong></p> <p>After this release it will be possible for group admins to send notifications to members of their group(s). This makes it easier to reach exactly the right people.</p> <hr /><p>Please take a look at our other <strong><a href="http://plek.co/en/blog" target="_blank" title="plek.co/blog">updates and blogs</a></strong>!</p> <p><strong>Do you have questions or remarks about the new and improved Plek? Email us at <u><a href="mailto:support@plek.co">support@plek.co</a></u> or call Marit or Emina at <a href="tel:+31207740033">+31 (0)20 - 774 0033</a>.</strong></p> 1 June 2017 Marit https://plek.co/140 C-DAY 2017: The future of internal communication https://plek.co/en/blog/c-day-2017-future-internal-communication <p><strong>The founders of digital innovation agency ILUMY and social communication platform Plek are taking you on a trip to the future of work and internal communication during <a href="http://cday.nl/blog/sessions/fasterclass-ilumy/" target="_blank" title="fasterclass Plek &amp; ILUMY">C-Day17</a> on June 1st. How will we work in 2020? How will your role as communication professional change? How can you contribute to culture, engagement and cooperation? What should you start with today? And what should you immediately stop doing? </strong></p> <p>By 2020 Internal Communication will be a shared goal. Organizational boundaries are fading and continuous change is self-evident. Only organizations with self-managing teams and task forces are able to keep up, break down silos and cooperate with surrounding stakeholders and external parties. Communication structures are flat rather than hierarchical. New tools are self-evident, from employee onboarding and social intranet to bots and Augmented Reality. Communication heroes are everywhere and at all levels. Where do you see yourself?</p> <p><a href="http://cday.nl/blog/sessions/fasterclass-ilumy/" id="" rel="" target="_blank" title="fasterclass Plek &amp; ILUMY"><img alt="cday2017" data-entity-type="file" data-entity-uuid="9962a9bb-4103-4172-b29a-01cd18d82aed" src="/sites/plek.co/files/inline-images/CDAYoverview.jpg" /></a></p> 16 May 2017 Steven https://plek.co/138 Plek in healthcare https://plek.co/en/blog/137 <p><strong>During the event '<a href="http://de-walvis.nl/intranetindezorg/" target="_blank" title="Intranet in de Zorg">Intranet in de Zorg</a>' (Intranet in Healthcare) on June 13th, everything will revolve around current topics such as sharing knowledge, activating employees and cooperating more efficiently. It will be a day of inspiration and information about the possibilities of a social intranet such as Plek in the healthcare sector. Come find us, ask questions and share experiences!</strong></p> <p>How does Plek work and how can it benefit your healthcare organization? A few examples:</p> <h3>Anywhere, on any device</h3> <p>We know that healthcare professionals are not on their computer all day long. Flexibility is important and quickly sharing knowledge and information is a requirement for delivering quality. That is why Plek is available anytime and anywhere, on any device. Plek has been fully optimized for mobile and we also have our own app.</p> <h3>Secure chat</h3> <p>Sharing patient information has to be simple and efficient in order to prevent mistakes and even save lives. Of course all the information can be found in dossiers but sometimes a chat is the quickest and easiest way to inform a colleague of a changed situation. Plek chat is end-to-end encrypted, so all information shared in chat conversations is safe and secured.</p> <p><a href="http://plek.co/nl/blog/plek-in-de-zorg"><img alt="Plek chat op een telefoon" data-entity-type="file" data-entity-uuid="3a2af2b1-a3e0-40c8-bbfe-38fb4385634b" src="/sites/plek.co/files/inline-images/2%20plek%20chat%20mobiel.png" width="350px/" /></a></p> <h3>Notifications</h3> <p>Plek users receive notifications of key events on Plek. You are notified of, for example, comments on your message and of messages you are tagged in. Whether you are running a night shift, entering administration or carrying out an emergency house call: Plek keeps you up to date.</p> <h3>Protocols</h3> <p>Healthcare institutions often have many protocols and manuals that staff should adhere to. It is easy to find everything on Plek, using the global search function. In addition, our optional taxonomy can be used to group and archive documents. This way, you create a clear structure and ensure that all documents are where they should be. </p> <h3>Self-managing teams en disctrict teams</h3> <p>On Plek, you can easily create groups and sub groups that will enable self-managing teams and district teams to work together effectively. Use our different options for group types, features and privacy settings to provide ideal circumstances for each and every team. You can also add external parties to a group (such as volunteers and caregiving relatives, but also clients). Because we know that cooperation across organizational boundaries can be crucial in the healthcare sector.</p> <p><a href="http://plek.co/nl/blog/plek-in-de-zorg"><img alt="Plek notificatie op een telefoon" data-entity-type="file" data-entity-uuid="2f7033d8-7d73-4839-91ab-75f540e732de" sr="" src="/sites/plek.co/files/inline-images/3%20plek%20notificatie%20mobiel.png" width="350px/" /></a></p> <p>In short: there are many possibilities for a social intranet like Plek in the healthcare sector. It is an intranet, a communication platform and a team app. It enables you to support self-management and stimulate cooperation, but you can also broadcast information top-down (think of company news). The social aspect creates the ideal mix that makes it easy to connect, cooperate and share within the healthcare sector. </p> <p>We would love to talk to you about the possibilities and challenges, and are curious about your stories and experiences. Of course we can also do a live demonstration of Plek. Please come find us on June 13th!</p> <p><img alt="Zorg intranet" data-entity-type="file" data-entity-uuid="f5190837-a30b-4867-8375-1ebf04b3e987" src="/sites/plek.co/files/inline-images/voorkant%20kaart%20Intranet%20in%20de%20Zorg.png" /></p> <p>_______</p> <p>The event '<a href="http://de-walvis.nl/intranetindezorg/" target="_blank">Intranet in de Zorg</a>' is organized by Communicatiebureau De Walvis. This independent agency has organized sixteen intranet related events over the last few years. Examples include the National Intranet Symposium, the Intranet Inspiration Afternoons and the Northern Intranet Symposium .</p> 11 May 2017 Niki https://plek.co/137 Plek Tips: Better, Faster, Stronger https://plek.co/en/blog/plek-tips-better-faster-stronger <p><strong>We are releasing an updated version of Plek today between 4 and 5 PM. For this release we focused on Plek's performance. We also implemented some minor visual adjustments.</strong></p> <h2><b>Plek faster then ever</b></h2> <p>The organizations using Plek are increasing in amount and in size. And not all of them are from the Netherlands. The ever growing number of Plek users made us focus on speeding up the platform. We now use a CDN (Content Delivery Network – click <a href="https://en.wikipedia.org/wiki/Content_delivery_network" target="_blank" title="Content delivery network (Wikipedia)">here</a> for more information). We optimized the database and reduced the amount of required data for a first time Plek load by half. The menu now is the first thing to load, which enables you to get started right away.</p> <p><img alt="Plek group member view" data-entity-type="file" data-entity-uuid="e230af1b-f2df-4ded-a4af-c0e32bc11d68" src="/sites/plek.co/files/inline-images/Plek%20grouep%20member%20view%20oud%20en%20nieuw.png" /></p> <p>The result is an even faster Plek. You can now post messages, chat, view documents and create events faster than ever.</p> <h2><b>Easier to use</b></h2> <p>Of course you want to find what you are looking for as quickly as possible on our super-fast platform. That is why we made the list view of People, Groups and Documents more compact. It allows you to see more people, groups and documents at a glance.</p> <p><img alt="Plek lijst view oud en nieuw" data-entity-type="file" data-entity-uuid="0c247fdc-e1dc-4fae-86a8-fbecb492f0c3" src="/sites/plek.co/files/inline-images/Plek%20lijst%20view%20oud%20en%20nieuw.png" /></p> <p>Plek's homepage now also immediately shows you all the ins and outs: we display how many likes and comments a message has received so you know exactly what everybody is talking about.</p> <p><img alt="likes en comments in blog" data-entity-type="file" data-entity-uuid="b0dc5e2f-ee62-4c49-8055-006724770e59" src="/sites/plek.co/files/inline-images/likes%20en%20comments%20blog.png" /></p> <p>Do you have questions or remarks about the new and improved Plek? Email me at <strong><a href="mailto:marit@plek.co">marit@plek.co</a></strong> or call <strong>+31 (0)20 - 774 0033</strong></p> 4 May 2017 Marit https://plek.co/136 An interview with CTO and co-founder of Plek: David Clarisse https://plek.co/en/blog/133 <p><strong>We would like to give you another peek into the world behind Plek. Earlier we explained that it's very important for us to <a href="http://plek.co/en/blog/interview-plek%E2%80%99s-ux-designer-hasan-gozlugol" target="_blank" title="Plek interview UX designer Hasan">keep Plek simple</a> but still incorporate a lot of complex functions. Equally important is the safety of the platform. Users share lots of information on Plek. All this information should be easy to find for the right people, but should not fall into the wrong hands. Today we will focus on an important task: the security of Plek. We're interviewing David Clarisse, Technical Director and co-founder of Plek, about keeping Plek safe and secure.</strong></p> <h3><strong>Let's get to know David a little bit. Who is David?</strong></h3> <p>“I studied computer science with a specialization in encryption. After that, I worked as a freelancer for a few years. I got to do all sorts of fun projects, and I met Stefan (co-founder of Plek) at one of them. Together we started Safeberg, a secure online backup application. We were working on other projects simultaneously, and that's how ILUMY began. We developed Plek a few years later. I'm CTO at ILUMY and Plek, and I work together with nine other developers to make Plek smarter, more simple, more beautiful and safer. We research new technologies and think about Plek's future to make sure we can offer the best, safest and most beautiful platform. Now and in the future.”</p> <h3><strong>Can you tell us more about your role within Plek?</strong></h3> <p>“As CTO I supervise the developers but I'm also often visiting clients to provide them with technical advice. Furthermore I am Plek's Product Owner. Different clients have different needs, and I have to decide what's best for Plek as a product. We would like to further develop Plek and add new features but we also need to look carefully at what's best for the quality of the product as a whole. Safety is very important to us, so I pay a lot of attention to that.</p> <p>When we launched Plek in 2013, speed and user friendliness were our main targets. But we got more and more clients who greatly valued security. Plek was already hosted on supersafe servers with a redundant set-up (two data centers, so Plek keeps going if one of them is down) at True. But if you are serious about security, you also have to ensure that hackers can't get in. We underwent our first penetration test two years ago, in which ethical hackers tried to get into Plek. After that test we adapted Plek's architecture and rebuilt a large part of it to make it extra safe. We recently underwent another penetration test and passed with flying colors!”</p> <h3><strong>How safe is Plek? And how do you know it really is safe?</strong></h3> <p>“A penetration test is merely a way to check if a hacker can enter within a specific amount of time (usually 2 weeks). Successfully passing the test doesn't mean your product doesn't have any problems. That's why it is important to go for the safest option in every development within Plek. The framework in which we develop Plek doesn't allow hackers to insert malicious code. For example, a user can't place Javascript in a message. Everything a user does on Plek passes several checks, for example to prevent cross-site scripting. Furthermore, our chat is end-to-end encrypted by default. At the start of a chat a key is generated by person A and by person B. Each message they send is encrypted using the key of the other person.</p> <p>We always opt for the highest standards when it comes to security. And should there be a security leak despite all our efforts, it's important to act quickly. In such a case we have the capacity to quickly update Plek and immediately inform users.”</p> <p><img alt="veilig chatten op Plek" data-entity-type="file" data-entity-uuid="cce94bae-cfa4-4e80-822e-79b4b3b7a6cb" src="/sites/plek.co/files/inline-images/computer%20security%20lock%20breed.jpg" style="width:800px;" /></p> <h3><strong>Why is it so important to have a secure chat?</strong></h3> <p>“I noticed there are usually two kinds of people sitting at our clients' tables: users and IT professionals. Users first and foremost want a simple social platform where they can quickly post messages with images and videos, like and comment on colleagues' posts, and upload and search documents. Privately they often use WhatsApp and they're looking for something similar to use for work. The Security and IT department are really only concerned with their high safety standards. One of their main concerns is to keep people from outside the office from gaining access to confidential company information. That's why they want the chat to be encrypted, and why they don't want the servers to be on American soil (to keep them from being subjected to the Patriot Act). The tricky part is to find a solution that works for both kinds of people.</p> <p>The most convenient option is not always the safest one, and vice versa. Using an application like WhatsApp, which is outside the control of the organization, can easily cause leaks. And an application such as SharePoint may be very safe, but is not easy to use. Ultimately the most important thing for organizations is to get a communication tool that is friendly and preferably as easy to use as WhatsApp, but that simultaneously meets the high security standards of the IT professionals in the organization. That's Plek!”</p> <h3><strong>What makes Plek better and safer than its competition?</strong></h3> <p>“As for the Dutch competitors: their platforms are often not primarily focused on security. Usability is their main objective, and end-to-end encryption is generally not supported. Besides, many competitors only have a timeline, and no personalized homepage with blocks - which is actually very useful if you're in multiple groups - and they often don't have a chat. Conversely our major foreign competitor Slack mainly focuses on chat and fleeting communication. But they don't have a timeline at all. And besides, their servers are in the U.S.A., which means they are subject to the Patriot Act. For Plek we chose to combine a social intranet (with posts on a timeline plus a personalized homepage) with chat. This makes Plek suitable for short and fleeting communication as well as for more substantial long term content.”</p> <h3><strong>What are you most proud of?</strong></h3> <p>“I'm most proud of our deployment of Plek at KPMG. They really wanted to work with Plek but it quickly became clear that their security standards were much higher than those of our other clients. We had to answer an extensive questionnaire regarding security and underwent another penetration test. We also had to host Plek on Microsoft Azure servers for the first time. It was a long road but when we finally launched Plek at KPMG it really took off! On the first day, the app was downloaded 900 times and we had over 1,000 active users. Our commitment was truly rewarded. It makes me proud that a large organization like KPMG, with such high security standards, put its trust in a young organization like Plek.”</p> <h3><strong>And what would you like to improve?</strong></h3> <p>“I would like to work on some integrations. We now have an integration with SalesForce (when a sale is made, the sales team is notified in Plek chat). We are working hard to fully integrate SharePoint and Google Drive. Users don't need one single platform that does everything because that would be too complex. But they do need different platforms to work well together. Plek's main goal is communication, it's not a DMS (document management system). An integration with SharePoint or Google Drive would allow you to use documents in your communication, or to communicate about your documents. We determine which features should not be a part of Plek, and we create integrations for these so the user can still easily use these features within Plek.”</p> <h3><strong>What is your vision for a supersafe Plek in the future?</strong></h3> <p>“Ideally I would want to fully encrypt Plek. Of course the Internet connection is encrypted and the servers are secure. But only the chat is currently end-to-end encrypted. If we fully encrypt Plek, the information users share with each other is completely inaccessible to outsiders. The challenge is to make sure the search feature continues to work, and increase security at the same time. If you immediately encrypt all data entered by a user and only decrypt it when another user is accessing that data, all the data on the server has to be encrypted. But the search feature runs on the server, and it's not possible to search within encrypted data. So the challenge is to find a middle ground, such as a temporary decryption of data on the server so it can be searched.</p> <p>We are also working on something entirely different: to speed up the rollout of new versions and security fixes of Plek. We currently work with a four week release cycle but we want to be able to do daily fixes and update as quickly as possible.”</p> <p><img alt="Plek is veilig" data-entity-type="file" data-entity-uuid="833f6b95-fd31-4e1a-bba2-13a0624a086d" src="/sites/plek.co/files/inline-images/chatbot%20security.png" style="width:300px;" /></p> <h3><strong>Would you entrust your own secrets to Plek?</strong></h3> <p>“That depends: which secret, and in which group?! As a company you should always carefully handle sensitive information. So within Plek you have to carefully think about who has access to what. We try to make it very clear in the interface who is going to see what you're about to post, so you won't accidentally share information intended for management with the intern.”</p> 22 March 2017 Niki https://plek.co/133 Plek Tips: A brand new feature... the form! https://plek.co/en/blog/plek-tips-brand-new-feature-form <p><strong>We're releasing an updated version of Plek today. Besides making generic Plek improvements we added a brand new feature: the form. We also improved the agenda, added the possibility to create sub groups, and the possibility to send someone an actual invitation to a group (which they can accept or refuse).</strong></p> <h2>Yes, no, I don't know?<br /> The form provides the answer!</h2> <p>As of March 9th it will be possible to create (and fill out) <strong>forms</strong> on Plek. You can do this on an information page or in a message. It's completely up to you how many questions you want to ask, and which setting you want to apply for the way every question can be answered. The four possibilities are:</p> <ul><li>Short answer (open field for one line of text) </li> <li>Paragraph (open field for longer text)</li> <li>Multiple choice</li> <li>List</li> </ul><p><img alt="" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/formulier_plek.png" height="396" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/formulier_plek.png" width="472" /></p> <p>PS: It's always nice to add a thank you message. We therefore added the option for you to add a text that will be displayed to users after they finish filling out your form. Of course this is optional! </p> <h3>A group within a group, with our new sub groups </h3> <p>After today's release it will be possible to create <strong>sub groups</strong>. A main group can have several sub groups. This can be practical for large groups or for example for a project group that contains several teams. </p> <p>You first need to create a main group. If the main group is already there, you can start creating sub groups. Click on the three dots at the top to access the group settings, and then click '+ sub group'. This will take you to a page with settings for the new sub group, just like the one you already know from creating main groups. Give your group a recognizable name (unlike the one in the screenshot below: 'This is a sub group'...)  and you're all done!</p> <p><img alt="subgroep" data-entity-type="file" data-entity-uuid="bdb6cbf4-fb7d-41b1-b05e-ea898a390626" src="/sites/plek.co/files/inline-images/Presentatie3%202017-03-09%2017-24-40.png" /></p> <h3>Would you like to be a member of my group?</h3> <p>Previously, people could be added to groups without consent. This will change with today's release: you can <strong>invite</strong> someone for a group, and they have to accept your invitation in order to become a member of the group. This way, you can't be added to groups you would rather not be a member of.</p> <p>Do you have questions or remarks about the new and improved Plek? Email me at <strong><a href="mailto:marit@plek.co">marit@plek.co</a></strong> or call <strong>+31 (0)20 - 774 0033.</strong></p> 9 March 2017 Marit https://plek.co/132 How does KPMG connect 3000 colleagues with each other? https://plek.co/en/blog/how-does-kpmg-connect-3000-colleagues-each-other <p><img alt="Congres Intranet 2017" data-entity-type="file" data-entity-uuid="afc5a407-cca3-4979-94e1-7d8042cfe2f7" src="/sites/plek.co/files/inline-images/congres%20intranet.jpg" /></p> <p>Cannot wait to find out how <strong>KPMG</strong> connects its 3000 employees with each other? Learn all about how KPMG's employees work better and more secure with Plek, which dilemmas they encountered, and how KPMG people (always on the go and always focused on the numbers) started to get involved with their new communication platform.</p> <p>The '<strong>Congres Intranet 2017</strong>' will take place at Mediaplaza in Utrecht on <strong>23 March</strong>. It is the perfect opportunity to expose yourself to new ideas and to gain new insights. KPMG, one of our clients, will be respresented by <a href="http://www.congresintranet.nl/spreker/linda-osnabrug/">Linda Osnabrug</a> and <a href="http://www.congresintranet.nl/spreker/anna-van-haastrecht/">Anna van Haastrecht</a>. They will show you around in the wonderful world of KPMG's Plek: InsideOut. </p> <p><img alt="Linda Osnabrug en Anna van Haastrecht" data-entity-type="file" data-entity-uuid="0efb0ba4-28a6-4e19-aa10-073518ade62e" src="/sites/plek.co/files/inline-images/Anna%20%2B%20Linda.png" /></p> <p>Besides some Plek employees and some KPMG representatives you will find several other Plek users at the conference. So if you are attending the conference, ask around to get to know how others experience Plek. </p> <p>We have deployed Plek with encrypted chat for KPMG on their local Microsoft Azure servers. Read all about this in our <a href="http://plek.co/en/cases/accountants-and-consultants">KPMG case</a>.</p> 2 March 2017 Steven https://plek.co/129 Plek Social Intranet Features & Updates 09-02 https://plek.co/en/blog/plek-social-intranet-features-updates-09-02 <p><strong>We're releasing an updated version of Plek today between 4 and 5 PM. Besides making generic Plek improvements we also worked on the process of sending an email or push notification. Furthermore, you'll find all your notifications in 1 overview. </strong></p> <h2>All eyes on your messages!</h2> <p>Some messages need a little more attention than others. It was already possible to highlight a message by sending and email and a push notification. We have now further expanded this feature. </p> <p>You start by creating the message, as per usual, and you post it in a group or channel. After publication you'll immediately get the option to send an email or push notification:</p> <p><img alt="" data-mce-selected="1" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Notificatie_e-mail.png" data-mce-style="width: 470px; height: 246px;" height="239" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Notificatie_e-mail.png" width="460" /></p> <p>After clicking this new button, a new window will open. You will see the following options: </p> <p>1. Send push notification to app</p> <p>2. Send email to group</p> <p>3. Send push notification to app and email group</p> <p>4. Send push notification to app and email members without app</p> <p><img data-mce-selected="1" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Notificatie_e-mail_2.png" data-mce-style="border: 5px solid Gainsboro; border-width: 5px;" height="324" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Notificatie_e-mail_2.png" width="460" /></p> <p>Don't forget to send a test to yourself before sending everyone an email notification, just to make sure the email looks good. So from now on no more excuses: everyone will see your message!</p> <h2>All your notifications in 1 overview </h2> <p>Previously 'only' 10 notifications were displayed when clicking the bell. But sometimes you have a lot more than 10, for example after a well deserved long holiday. From now on you can scroll through older notifications to see all your likes, comments and mentions in 1 overview on a separate page. You can even go back to your very first Plek notification. Just click the link at the bottom of the notification dropdown. </p> <h2>And also..</h2> <p><strong>Release update for users</strong></p> <p>We developed a new feature to inform users of changes after a release. When you log in after a release, you'll get a pop-up to let you know about all the latest changes and additions to Plek. </p> <p><strong>New default design for emails</strong></p> <p>We updated the design for the automatic notification emails. We thought the design was a little outdated, so we freshened things up a bit. We now use strict design rules for every email. </p> <p><img alt="" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Schermafbeelding_2017-02-03_om_16_38_14.png" height="388" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Schermafbeelding_2017-02-03_om_16_38_14.png" width="460" /></p> <p>Please take a look at our other <strong><a data-mce-href="plek.co/blog" data-mce-style="color: #29acb7;" href="http://plek.co/en/blog" title="plek.co/en/blog">updates and blogs</a></strong>!</p> <p>Do you have questions or remarks about the new and improved Plek? Email me at <strong><a data-mce-href="mailto:marit@plek.co" data-mce-style="color: #29acb7;" href="mailto:marit@plek.co">marit@plek.co</a> </strong>or call <strong>+31 (0)20 - 774 0033</strong>.</p> <p> </p> 9 February 2017 Marit https://plek.co/128 An interview with Plek’s UX designer Hasan Gozlugol https://plek.co/en/blog/interview-plek%E2%80%99s-ux-designer-hasan-gozlugol <p dir="ltr"><b id="docs-internal-guid-17458d7c-1d2b-1cf8-ebe7-f3c902aa883b">We would like to give you a peek into the world behind Plek. One of our main goals for Plek is to keep it simple. And in fact, this is one of the most difficult things to achieve. Plek looks simple but it is smart! So how do we do it? Before a new feature or an improvement is visible on Plek, we go through an elaborate process including for example ideation, design and development. The parts of this process can be further divided into different steps, activities and roles. Today we will focus on an important role within the design department: User Experience (UX) designer. We’re interviewing Hasan Gozlugol about his views on User Experience on Plek.</b></p> <h3><b>Let’s get to know Hasan a little bit. Who is Hasan?</b></h3> <p>“I’m Hasan. I studied graphic design at London College of Communication and I moved to Amsterdam last year. I started doing an Interaction and Visual Design traineeship at ILUMY. While working as a trainee, alongside my projects, I would occasionally come up with improvements for Plek in areas that I felt were not logical or clear enough. After having some discussions with my directors and seniors, we found out that I had an eye for user experience design and we decided to strengthen that area. That’s how I ended up becoming a UX designer for Plek.”</p> <h3><b>Can you explain what User Experience design is? </b></h3> <p>“It’s kind of an ongoing debate. It’s such a broad practice, I think it’s difficult to define it in strict terms. Some people say it’s user interface design, others say it’s the invisible things. I think it’s a combination: the things we see and don’t see should be synchronized with each other. Our goal is to deliver solutions that make our product feel natural, clear and pleasant to engage with.”</p> <h3><b>Are there rules to keep in mind when working in UX?</b></h3> <p>“I think it’s more about principles than rules. It’s an organic process but in the Plek design team we always keep aspects like purpose, psychology, clarity, consistency, readability, hierarchy and pattern-formation in mind while designing.”</p> <h3><b>Which techniques do you use to improve UX on Plek?</b></h3> <p>“We use our own product Plek ourselves at the office, so I often speak to my colleagues from different teams and collect feedback. I also test the product a lot: I sort of switch myself to ‘user mode’ and I imagine various user scenarios. This way I always notice something that has room for improvement.</p> <p><a href="http://plek.co/en/plek-social-intranet" target="_blank"><img alt="UX" data-entity-type="file" data-entity-uuid="7be75d7d-cc20-4409-b894-8d531b369590" src="/sites/plek.co/files/inline-images/hasan%20plek_0.JPG" /></a></p> <p>I also do a lot of research and try to keep myself up to date with what’s going on in the practice of UX/product design and learn about the latest developments and tools. Furthermore I try to get a lot of feedback from our end-users and see how they use the product. These are some of the methods I use but of course every designer has a different way of identifying and solving problems.”</p> <h3><b>What are your goals for Plek?</b></h3> <p>“Plek is a tool that aims to improve the way people work together. So I continuously observe how we work at Plek and try to identify modern work culture issues. We have people working from a distance, we work with freelancers, consultants, part-timers and so on. I try to understand all the different needs that emerge and think about how we can design Plek so that it is future-ready: it should serve the needs of modern as well as traditional work culture. So as the design team our goal is to develop the product in a way that it helps organisations so people can collaborate better, work better, do better.”</p> <h3><b>What does the design process at Plek look like?</b></h3> <p>“It changes from problem to problem, if it’s a client driven issue then we work closely with the client in order to fully understand the problem and try to quickly deliver a solution. Sometimes, we as the design team determine that a function or a module needs improvements. When this is the case, the process is usually more explorative. In most cases we first discuss the issue with the team. We identify which problems have the highest priority. Then we get as much feedback as possible from the stakeholders and we start sketching ideas and potential solutions. We then review and make iterations, and prototype with development. Then we test and always find new problems or technical limitations. After that we make the final adjustments and when all changes are approved and tested, we roll it out.”</p> <h3><b>How do you balance Plek’s many features and capabilities with the desire to keep it simple in your designs?</b></h3> <p>“That’s one of the most challenging aspects. When we want to create a simple interaction or interface for Plek, we still need to make sure the complex functions are reflected in it. That’s why we first create a complex version and then start iterating backwards, make compromises and determine the most important elements. We take away elements or combine them until the interface becomes ‘quiet’ enough but also fully functional. It’s an ongoing challenge and a learning process. We’re trying, failing, learning and improving.”</p> <h3><b>Can you name a few things you worked on for Plek, and can you explain how these designs have enhanced user satisfaction? </b></h3> <p>“It was very interesting to work on notifications. Plek is tool where so many instances take place such as messaging between groups, one on one conversations, posting updates about a project, sharing documents, organising events and so on. I broke down all instances that weren’t classified as a notification, for example when the organiser of an event changes event details. This is an instance that is relevant to people who are attending to that event, so attendees should be notified. Studying all these instances and determining what is most relevant to who was a fascinating challenge. The intention was giving users the option to decide what they would like to be notified of. This makes people feel they can rely on Plek as a customisable and smart tool.”</p> <p><a href="http://plek.co/en#mogelijkheden" target="_blank"><img alt="Plek App" data-entity-type="file" data-entity-uuid="620fb2fd-c3b3-43ac-8579-cc64d1136c6c" src="/sites/plek.co/files/inline-images/plek%20app.jpg" /></a></p> <h3><b>What are you most proud of?</b></h3> <p>“I really enjoyed working on the new Plek app. We still haven't built all the functions we designed yet but I think the app has great potential! The design process took around three months. We carefully studied every decision we made and tried to determine what was really essential. How can Plek become a mobile tool that people would find genuinely useful?</p> <p>Plek is a complex tool and we broke it down to the essence and reflected that in the app. It was very interesting and rewarding to work on this and I learned so much throughout the process.”</p> <h3><b>And what would you like to improve?</b></h3> <p>“I wanted to revise the chat and events modules for some time now. Both are critical modules in Plek. We also want to add some new functions for both desktop and mobile. So I am currently researching and sketching some ideas for all of this.”</p> <h3><b>Do like working in UX for Plek?</b></h3> <p dir="ltr">“I do. I find it very stimulating. Working on Plek makes me observe our day-to-day interactions in order to understand how we work and communicate so I can identify potential needs. Then I try to convert these needs into something that is possible on Plek. Encountering challenges with such diversity enables me to develop a versatile design perspective and that’s what makes designing for Plek very rewarding.”</p> 8 February 2017 Niki https://plek.co/127 Plek in childcare https://plek.co/en/blog/plek-childcare <p>We launched Plek Social Intranet at Vlietkinderen two weeks ago. Vlietkinderen is a medium-sized childcare organization with locations in Leidschendam-Voorburg and The Hague (Leidschenveen). Vlietkinderen was looking for a place to store and access all their 'policy documents'. All company information can now be found in once place: Vlietkinderen's own Plek. Important applications can also be accessed through Plek. Another important reason for Vlietkinderen to choose Plek was their need to easily share knowledge and ideas.</p> <p>Vlietkinderen started a contest among employees to come up with a name for their social intranet. This way, the employees immediately got involved in the process of implementing their new intranet. The winning name was VlietTalk, and Vlietkinderen's designer created a special logo for it. Employees from different parts of the organization stepped forward as ambassadors, ready to set up the basics of their very own VlietTalk platform.</p> <p><img alt="Vlietkinderen" data-entity-type="file" data-entity-uuid="28e01615-de56-4f4d-94cc-587928fc2f09" src="/sites/plek.co/files/inline-images/vlietkinderen.png" /></p> <h3>Ready, set..</h3> <p>VlietTalk was presented at the Christmas party, which doubled as an award ceremony for the winner of the naming contest. The launch of VlietTalk, including welcome email and activation link, took place right after the Christmas holidays. </p> <h3>..go!</h3> <p>VlietTalk was launched and 50% of the 300+ employees immediately activated their account. A reminder was sent to the people who hadn't activated their account yet and two weeks later over 70% of the employees had started using the platform. The aim is to activate all employees within one month. The first reactions to VlietTalk were overwhelmingly positive.</p> <blockquote> <p><em>“This makes me so happy! :-) Not having to miss anything going on at Vlietkinderen is very nice and convenient. The design is really inviting. I'll definitely be hanging around here!”  </em></p> </blockquote> <p>Of course it also takes some getting used to...</p> <blockquote> <p><em>“Hi there, looks great! Now let's try to get the hang of this.”</em></p> </blockquote> <p>VlietTalk's Plek Social Intranet is made for and by employees, including on-call employees. You can easily add or remove people. You can also add external people, and you can make sure they only get access to specific content on the platform. Vlietkinderen will later decide if they want to extend this option to include groups such as parent committees. They already created groups for locations, office departments and teams within those departments. </p> <h3>In the group and on the app</h3> <p>Most of the employees of this childcare organization are pedagogical staff members who work with the children in their own groups. The Plek app is a wonderful solution for these employees. Using their smartphones or tablets they can check out the latest company news in the app, and they can post their own messages or comment on and like other posts. </p> <blockquote> <p><em>“I am aware that employees should be stimulated to visit VlietTalk. We do this by sending out a weekly email update.” </em></p> </blockquote> 30 January 2017 Steven https://plek.co/126 Why direct messaging should be a part of the intranet https://plek.co/en/blog/why-direct-messaging-should-be-part-of-the-intranet <p><strong>Many things have changed in recent years but one of the biggest changes has been the way we communicate, both privately and for business. Most organizations use some kind of intranet for news and information. Some even use a social intranet to facilitate collaboration and connection with colleagues. Most people also chat with their colleagues, because they are so used to chatting privately. Direct messaging is quicky becoming an important part of business communications, but most organizations are not ready for this change. That is why people often use public apps (such as WhatsApp) for business communications. And organizations do not have any influence or control over these apps.</strong></p> <p><b><a href="https://www.facebook.com/plekintranet/" id="" rel="" target="_blank" title="Plek on Facebook"><img alt="phone" data-entity-type="file" data-entity-uuid="c9dc021b-f1d4-49c9-9ec9-34d3beac4018" src="/sites/plek.co/files/inline-images/meisje%20met%20telefoon%20buiten2.png" /></a></b></p> <p>Most people utilize the apps they use privately for business communications as well: WhatsApp, Facebook Messenger, Telegram and other consumer tools. These might be great for private conversations but they are less fit for business use. Our CEO <a href="https://www.frankwatching.com/archive/2016/09/16/waarom-je-whatsapp-toch-niet-zakelijk-moet-gebruiken-3-argumenten/" target="_blank" title="Rik Mulder came up with 3 arguments">Rik Mulder came up with 3 arguments</a> against using consumer apps for business:</p> <p>1. Lack of control<br /> 2. Separation of personal life and business<br /> 3. Security</p> <p>It is not a surprise that people like to use direct messaging for business communication: it is quick, easy to use, and it works well on mobile phones (according to this <a href="http://www.hubengage.com/revamping-internal-communications-in-healthcare-for-increased-employee-engagement" target="_blank" title="American research">American research</a> 67% of hospitals have reported that nurses are using their phones for communication). But most employers are not offering a user friendly app for business communication.</p> <p>That is why organizations and teams have to find an app to enable employees to chat and share information with each other. This app has to be just as user friendly as WhatsApp, but it has to be more secure.</p> <p>Tools such as Plek are offering direct messaging as a part of the social intranet. That is how organizations can stimulate internal communication, both one-on-one and within groups or teams. The two biggest priorities for these tools are user-friendliness and security. It has to be easy to set up a chat conversation, wherever you are. But the tool also obviously has to be trustworthy and reliable, most notably within the care sector and business services.</p> <p><strong>The advantages of a social intranet that includes direct messaging:</strong></p> <p><em>A more relevant intranet</em></p> <p>People are actively and intensively using direct messaging. So when direct messaging is a part of the intranet people obviously visit the intranet more often, and they spend more time on it. This increases the chance that they will see and read other information on the intranet, such as company news.</p> <p><em>Clarity for employees</em></p> <p>It happens all too often that new colleagues find out about a particular chat group months after they join the company. As a result, they miss part of the conversation. This can be prevented by making sure groups and teams communicate on the organization's own intranet. That way everyone knows exactly where to find information and where to discuss which matter.</p> <p><em>Security</em></p> <p>When direct messaging is a part of an organization's own social intranet, the organization can keep an eye on which people are part of which groups. Moreover the organization can be 100% sure that people are no longer privy to sensitive information that is shared in chat groups. Do make sure your chat is secure: hosted in the Netherlands and end-to-end encrypted (also on mobile apps). </p> <p>One more piece of advice: company apps should be able to send notifications to your direct messaging platform. It is a smart way to combine and customize company app notifications. However it is important to be careful with this so as not to cause an information overload.</p> <p>A social intranet that includes direct messaging is the key to bring everything together on one platform: news, updates, colleagues, direct messaging, knowledge and notifications.</p> 16 January 2017 Steven https://plek.co/121 Plek Social Intranet Features & Updates 12-01 https://plek.co/en/blog/plek-social-intranet-features-updates-12-01 <p><strong>We are releasing an updated version of Plek today between 4 an 5 PM. We have improved the statistics and we have made it easier to upload several images at once.</strong></p> <h2>Clear numbers and icons</h2> <p><img alt="" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Stats_1.png" height="266" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/Stats_1.png" width="460" /></p> <h4>As of today the statistics will be easier to use</h4> <p>Our update just really makes you want to dive deep into the statistics: they are easier to read and better looking. Statistics are important because they show you what works and what does not. </p> <p>You can soon see the amount of posts, comments, chat messages, events and documents on Plek at a glance. We also display the time spent on the platform, and which users are most (and least) active. These statistics can be the kick off of your research into what is going on: why does one person contribute a lot and why does another person rarely visit Plek?</p> <p>Are there enough groups to meet everyone's requirements for collaboration and communication? Should you encourage more knowledge sharing? You can find out a lot about your organization's needs using statistics!  </p> <h4>Chat messages </h4> <p>The number of chat messages sent is one of the statistics we provide. If your organization does not have Plek chat, we bet you would like to eliminate that 0 from your statistics. If you are interested in a safe chat (for one-on-one and for groups) just give me a call!</p> <h2>Statistics, with highs and lows</h2> <p>You can also keep an eye on our graphs, such as the one that displays the number of views per day. If you know when people in your organization like to visit Plek, you can use this information by posting company news at the right moment.</p> <p><img alt="" data-mce-src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/stats_2.png" height="181" src="https://s3.amazonaws.com/ss-usa/companies/MzawMDE1MzUwAgA/uploads/stats_2.png" width="460" /></p> <h2>Upload all of your images at once</h2> <p>Another improvement to look forward to is that you will be able to upload several images at once into a post. Perhaps you have had a New Year's party and the photographer was a very happy snapper... Just upload all of the images at once - you can always remove images later. </p> <p>Please take a look at our other <strong><a data-mce-href="plek.co/blog" data-mce-style="color: #29acb7;" href="http://plek.co/en/blog" title="plek.co/en/blog">updates and blogs</a></strong>!</p> <p>Do you have questions or remarks about the new and improved Plek? Email me at <strong><a data-mce-href="mailto:marit@plek.co" data-mce-style="color: #29acb7;" href="mailto:marit@plek.co">marit@plek.co</a> </strong>or call <strong>+31 (0)20 - 774 0033</strong>.</p> 12 January 2017 Marit https://plek.co/119 Plek Social Intranet Features & Updates 15-12 https://plek.co/en/blog/plek-social-intranet-features-updates-15-12 <p><strong>We're releasing an updated version of Plek today between 4 and 5 PM. Besides making generic Plek improvements we also worked on improving Plek chat. Please find an overview of all our improvements for today below.</strong></p> <h3><strong>Generic improvements</strong></h3> <div class="editable-layout" style=""> <p>The agenda block on the homepage was adjusted: adding events or calendar items is more attractive than ever! Moreover you can now immediately see how many members are in a group, right below the group members' profile pictures. You can also add group members more easily as of today: the plus icon is now much more user friendly.</p> <p><img alt="Agenda en gebruikers" data-entity-type="file" data-entity-uuid="7abe5400-6d79-4e76-8ca3-ce4efc3f8fe5" src="/sites/plek.co/files/inline-images/plek%20tips%20afebeelding%202_0.png" /></p> <p><b>And..</b></p> <ul><li>You can now easily see where you are within a group (the timeline, the 'About' or the members overview).</li> <li>Cropping images is more user-friendly.</li> <li>The admin panel got freshened up in terms of colors (its features have remained the same). </li> <li>Plus..</li> </ul><h3>Improvements of the chat on desktop!</h3> <p>We implemented some improvements for Plek chat on desktop. Going live today!</p> <p>Messages from both sender and recipient used to be left aligned in our chat interface. As of today it will be much more clear who said what, which greatly improves readability of your chat conversations. Messages from the receiver are left aligned and messages from the sender are right aligned.</p> <p>In addition, chat messages on desktop are now in 'bubbles'. This makes the desktop chat interface consistent with the app's chat interface.</p> <p><img alt="Plek Chat" data-entity-type="file" data-entity-uuid="9b6a1c4c-8a0d-4230-ad60-33954550f45c" src="/sites/plek.co/files/inline-images/Bijlage%205%20-%20Chat%20interface%20%28vernieuwd%29%20.png" /></p> <table cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"> <p>The overall chat view is now less cluttered, and this greatly improves readability. Colleagues can now focus completely on the content of their conversations instead of getting distracted by less relevant details.</p> <p>Please take a look at our other <a href="http://plek.co/en/blog">updates and blogs</a>!</p> <p>Do you have questions or remarks about the new and improved Plek? Email Marit at <a href="mailto:marit@plek.co"><b>marit@plek.co</b></a><b> </b>or call <b>+31 (0)20 - 774 0033</b></p> </td> </tr></tbody></table></div> 15 December 2016 Marit https://plek.co/106 Successful session at BMK https://plek.co/en/blog/successful-session-bmk <p>We had another fun and useful session at BMK, one of our newest clients, today. BMK is a new trade association for childcare companies, founded in April 2016. </p> <p>The association uses Plek as a <a href="http://plek.co/en/plek-member-platform">member platform</a> for its 50 member organizations and their directors and staff. That's why besides the usual personal profiles we added organization profiles to BMK's Plek. Moreover BMK will create a comprehensive knowledgebase module in Plek.</p> <p>Earlier this year we implemented Plek as a social intranet at two childcare companies: SKA and Vlietkinderen.</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="e8377989-44bc-4a44-b29c-1aa3898cffb9" src="/sites/plek.co/files/inline-images/BMK.jpg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p> </p> 13 December 2016 Steven https://plek.co/105 Sinterklaas at Plek, isn't that wack? https://plek.co/en/blog/sinterklaas-plek-isnt-wack <p>The weekend was all about celebrating Sinterklaas at home, so nice<br /> But at Plek the only ones here were the kitchen mice</p> <p>Luckily Sinterklaas didn't forget about us<br /> He made sure our Monday was not a bust</p> <p>Poems for everyone, loud and clear<br /> We started a new tradition right here</p> <p>Hot chocolate and the last pepernoten were provided too<br /> We enjoyed it so much, we feel good as new!</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="35c09fcf-1319-4df2-8b0f-cde4119135f5" src="/sites/plek.co/files/inline-images/Sint-op-kantoor.jpg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> 5 December 2016 Steven https://plek.co/104 Plek Social Intranet Features & Updates 17-11 https://plek.co/en/blog/plek-social-intranet-features-updates-17-11 <p><strong>We've released an updated version of Plek today. No major changes this time. We focused on smaller, visual enhancements. It's not just what's inside that counts! </strong></p> <h3><strong>Agenda: title, time, location and of course the date</strong></h3> <p>Previously the agenda on the homepage displayed a list of dates and titles of the upcoming agenda items. We have now added time and location to the agenda overview, so you can see what, when and where at a glance.</p> <p>Find the <strong>differences</strong> below.</p> <p><img alt="Agenda's" data-entity-type="file" data-entity-uuid="eccaf3cd-d3b0-4633-8134-d33f1d85f945" src="/sites/plek.co/files/inline-images/AGENDA%27S.png" /></p> <p>The observant Plek user will also spot this change when opening the 'Agenda' menu bar item.</p> <p style="width: 100%; float: left; display: block;"><strong>'The message' </strong></p> <p>The message, your most recent article, an idea you shared, a fun fact. All this looks a bit better now: in dashboard view they look just like the messages in timeline view already did. The buttons for liking and commenting are also more prominently visible so you can take full advantage of them.</p> <h3><strong>Profile page</strong></h3> <p>For the messages on your profile page, we made changes similar to those for the agenda. Of course the content remains unchanged but we did change the way the messages are displayed on your profile. Below, please find the old design on the left side and the current design on the right side. It's convenient to see in which group a message was posted.</p> <p><img alt="berichten" data-entity-type="file" data-entity-uuid="1e269d56-edd5-40e8-84f6-8796ad276f9d" src="/sites/plek.co/files/inline-images/berichten%21%21.png" /></p> <p><a href="http://plek.co/en/blog/plek-social-intranet-features-updates-20-10">Click here to read the previous edition of Plek Social Intranet Features &amp; Updates</a></p> <p>Do you have questions or remarks about the new and improved Plek Social Intranet? Email Marit at <a href="mailto:marit@plek.co"><strong>marit@plek.co</strong></a> or call <strong>+31 (0)20 - 774 0033</strong></p> 17 November 2016 Steven https://plek.co/103 Sinterklaas has an app https://plek.co/en/blog/sinterklaas-has-app <p><strong>Of course here at Plek we're very innovative. But secretly we all love traditions too. That's why we're pleased and proud to announce that none other than Sinterklaas has opted to use the Plek app, including the safe chat module, to help him organize his arrival in Amsterdam</strong><strong>.  </strong></p> <p> </p> <h2><strong>All the Piets are chatting</strong></h2> <p>Soot Piet, Chimney Piet, Rainbow Piet? The only Piet we know is App Piet. When Sinterklaas arrived in Amsterdam yesterday, the place was teeming with App Piets. And they were all using their very own Plek Piet App, of course! The 600 Piets, the 1200 volunteers and 1 Sinterklaas all used Plek to prepare for the big day. They organized, aligned and chatted away! And now they've arrived, they're all posting their pictures on Plek so everyone can relive this wonderful day over and over again!</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="c3edec55-f6b2-443c-82b7-32b34549b1c3" src="/sites/plek.co/files/inline-images/Sint%20020%202016-11-03%2011-11-17.jpg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <h2><strong>The native Plek app</strong></h2> <p>The <em>native</em>, downloadable Plek app was recently completely renewed. To make the app even faster we built it on the Reactive Framework, developed by Facebook. The new app is available in the <a href="http://mail.ilumy.com/lt.php?c=163&amp;m=91&amp;nl=25&amp;s=bcc40b0053a1d34581aa2bb5333a1d23&amp;lid=508&amp;l=-https--itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware--Q-id--E-1151781176--A-mt--E-8" target="_blank">Apple App Store</a> and <a href="http://mail.ilumy.com/lt.php?c=163&amp;m=91&amp;nl=25&amp;s=bcc40b0053a1d34581aa2bb5333a1d23&amp;lid=509&amp;l=-https--play.google.com/store/apps/details--Q-id--E-co.plek.generic--A-hl--E-nl" target="_blank">Google Play Store</a> for all Plek clients. Once you login, you will automatically enter your own private Plek environment.</p> <h2><strong>An alternative for WhatsApp</strong></h2> <p>The new app has the optional Plek chat module. It's a complete and safe alternative to WhatsApp, which is used in many companies and organizations - mostly unofficially. There are quite a few snags to that. Plek's own Rik Mulder described this in a much shared <a href="http://mail.ilumy.com/lt.php?c=163&amp;m=91&amp;nl=25&amp;s=bcc40b0053a1d34581aa2bb5333a1d23&amp;lid=510&amp;l=-https--www.frankwatching.com/archive/2016/09/16/waarom-je-whatsapp-toch-niet-zakelijk-moet-gebruiken-3-argumenten/" target="_blank">Frankwatching article (Dutch only)</a>. Thankfully Sinterklaas is not taking any risks when it comes to information security!</p> <p>Is the new Plek app, maybe even including the optional Plek chat module, on your wishlist too? Give Justus or Rik a call at <strong>+31 (0)20 - 774 0033</strong> and you just might get it!</p> 14 November 2016 Steven https://plek.co/102 Plek Social Intranet Features & Updates 20-10 https://plek.co/en/blog/plek-social-intranet-features-updates-20-10 <p><strong>We improved the 'quick post' in order to make it even easier to post an update or image. In addition we added clear icons for the various group settings and we improved Plek's translation system.</strong></p> <h3><strong>Posting messages from the homepage </strong></h3> <p>We received feedback about it being unclear how to post messages from the homepage, so we improved this feature. Please see the <strong>new design</strong> below.</p> <p><img alt="Verbetering berichten plaatsen" data-entity-type="file" data-entity-uuid="23b33db9-56f1-435a-bee3-ff47738230ba" src="/sites/plek.co/files/inline-images/berichten%20plaatsen.png" style="max-width:500px;" /></p> <p>When posting a message we now instantly show who you're sharing it with by means of an icon. Just so we're clear. Also, you can now immediately add a title to your message. </p> <h3><strong>Group icons</strong></h3> <p>Plek has open, closed and hidden groups. Each group type has its own icon. The open and hidden group icons both had an eye in them, but the types of groups couldn't be more different. So that's why we changed the icon for hidden groups.</p> <p>Open group <strong>&gt;</strong> eye icon<br /> Closed group <strong>&gt;</strong> lock icon<br /> Hidden group<strong> &gt;</strong> detective icon<br /> Channel <strong>&gt;</strong> megaphone icon</p> <p><img alt="Iconen" data-entity-type="file" data-entity-uuid="697d5994-b0ca-4b5b-bd28-b503d4d157f7" src="/sites/plek.co/files/inline-images/iconen.png" style="max-width:700px;" /></p> <h3><strong>Translation system</strong></h3> <p>Slightly less obvious but important nonetheless: correct translations of label in Plek. Perhaps you've seen a label such as 'NEW_MESSAGE' on Plek. Of course that should be 'New Message'.</p> <p>To make sure all labels are translated correctly, we have now implemented a new translation system. This makes it even easier to add new languages to Plek. </p> <p><a href="http://plek.co/en/blog/plek-social-intranet-features-updates-08-16">Click here to read the previous edition of Plek Social Intranet Features &amp; Updates</a></p> <p>Do you have questions or remarks about the new and improved Plek Social Intranet? Email Marit at <strong><a href="mailto:marit@plek.co" target="_blank">marit@plek.co</a></strong> or call  <strong>+31 (0)20 - 774 0033</strong> </p> 31 October 2016 Steven https://plek.co/101 Plek Social Intranet Features & Updates 08-16 https://plek.co/en/blog/plek-social-intranet-features-updates-08-16 <p><strong>Crop images, preview documents, @mention in messages and more. We at Plek Social Intranet have certainly kept ourselves busy during the summer holidays! A lot of new features and improvements went live on Thursday, August 18 around 4 PM: </strong></p> <h3>Crop images</h3> <p>Sometimes there's a picture you want to use as your profile picture on the platform but it doesn't really fit right, or a group banner that gets cut off unfavorably. To prevent this, all members can now <strong>crop and zoom</strong> their own pictures. Now your personal profile and group within Plek will look perfect. No more Photoshop or Paint needed!<br />  </p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="3fd1e708-501c-40b0-80ae-f664fbff5a0b" src="/sites/plek.co/files/inline-images/Foto%27s%20bijsnijden_0.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <h3><br /> Directly @mention someone in message details</h3> <p>Before the release you could already mention someone (@user) in a comment and / or in the title of a message. Now you can also <strong>mention someone in the message details</strong>. Very convenient for congratulatory messages, announcements or for introducing new employees! Go ahead and give it a try.</p> <h3>Preview documents</h3> <p>Do you want to quickly scan a document before downloading it? Or do you just want to read the entire document right here on the platform? Since the release, which was packed with new features, Plek has a document preview. A <strong>full screen preview</strong> is displayed when you click any document, which you can use to scroll through the entire document. You can then choose to download and / or print it.</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="54cfffd2-a283-4a8d-a7c5-08c8ad082100" src="/sites/plek.co/files/inline-images/Document%20preview_0.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <h3>Copy and paste URLs</h3> <p>It was already possible to copy and paste YouTube or Vimeo video URLs on Plek. It was also already possible to copy and paste a (news) article URL. We now improved this functionality: you will see a <strong>preview of the text and / or image</strong> after copy-pasting it on Plek.</p> <h3>Small but nice timeline improvements for the platform:</h3> <ul><li> <p>Since the release, the menu bar 'sticks' to the top of the screen so you don't have to scroll back up to navigate.</p> </li> <li> <p>A message in the timeline view is structured differently. The order of the components within messages in timeline view used to be: who, what, where, when, who. The new order is: who, where, when, what.</p> </li> <li> <p>Messages are aligned better and look more coherent. </p> </li> <li> <p>Readability has been improved.</p> </li> <li> <p>In a comment on a message, all the information used to be displayed underneath each other: name, time, comment. We now display name and time next to each other, and the comment follows underneath those two. </p> </li> </ul><p><a href="http://plek.co/en/blog/plek-social-intranet-features-updates-06-16" id="" rel="" target="">Click here to read the previous edition of Plek Social Intranet Features &amp; Updates</a>.</p> <p>Do you have questions or remarks about the new and improved Plek Social Intranet? Email Marit at <strong><a href="mailto:marit@plek.co" target="_blank">marit@plek.co</a></strong> or call <strong>+31 (0)20 - 774 0033</strong> </p> 19 August 2016 Marit https://plek.co/89 No water too deep for Plek https://plek.co/en/blog/no-water-too-deep-plek <p><strong>Last week IWA's Plek ship has sailed out to open water, with wide horizons ahead! <a href="https://iwa-connect.org/">IWA Connect</a> is a Plek member portal that unites everyone who wants to contribute to sustainable water facilities. And it's crystal clear!</strong></p> <p><iframe allowfullscreen="" frameborder="0" height="317" mozallowfullscreen="" src="https://player.vimeo.com/video/170441412?byline=0&amp;portrait=0" webkitallowfullscreen="" width="563"></iframe></p> <p>IWA, the <a href="http://www.iwa-network.org/">International Water Association</a>, is the worldwide water professionals' network. More than 8,500 professionals take to IWA Connect like a duck to water: they use the member portal to stay up to date with all that's going on in their professional field. Offering best practices from around the world, news and access to other water professionals, the network is of great value to its members. </p> <ul><li><em>165 countries</em></li> <li><em>530 companies</em></li> <li><em>8.500 members</em></li> <li><em>36 worldwide events</em></li> <li><strong><em>1 Plek</em></strong></li> </ul><p>IWA's network consists of a large number of specific groups, such as specialist groups and committees, consisting of both individuals and organizations. In order to gather everyone in one place, IWA decided to start using Plek. The whole is greater than the sum of its parts: an ocean of knowledge and information is now available for IWA's groups on Plek. A small part of IWA Connect has been made public, so you can <a href="https://iwa-connect.org/" id="" rel="" target="" title="">take a look</a> too!</p> <h3><img alt="IWA Groepspagina" data-entity-type="file" data-entity-uuid="6be917f5-68e2-4609-ab00-e9d075beefe5" src="/sites/plek.co/files/inline-images/IWA-GroupPage-19JAN_SMALL.jpg" /></h3> <h3><strong>Foreign currency</strong></h3> <p>Baht, Yuan, Rupiah, Rand, you can pay for IWA's membership regardless of your location or currency with the new payment module we built for IWA's membership administration. </p> <p>Plek's payment module can handle 30 currencies and also knows how to deal with all kinds of local invoicing and administration requirements. Additionally it can process several different types of memberships and discounts. It has everything you need to provide you with fast and easy access to the member portal. </p> <p>Besides the payment module, some new features were added to Plek for IWA: Plek now offers full support for event management. You can set a maximum amount of participants and assign and external organizer.</p> <p><strong>We did this project together with IWA with great pleasure. We celebrated the 'go live' of the platform with a delicious water themed lunch: sushi, smoked salmon, watermelon and popsicles were on the menu! </strong></p> <p><img alt="Lunch IWA" data-entity-type="file" data-entity-uuid="826350c6-ef5c-4618-b000-a7b063c60ab0" src="/sites/plek.co/files/inline-images/Lunch_IWA.jpg" /></p> <p>Some of us felt so connected to IWA Connect, they decided to opt for a water themed outfit as well...</p> <p><strong><img alt="Meerman" data-entity-type="file" data-entity-uuid="4ef89410-7bb2-4a83-b800-f5644c056128" height="219" src="/sites/plek.co/files/inline-images/%20.png" width="171" />     </strong>   <img alt="Cloe" data-entity-type="file" data-entity-uuid="491394db-4355-4d75-bb53-83cce5be8759" height="218" src="/sites/plek.co/files/inline-images/Meermeermin%20Cloe.png" width="163" />       <img alt="Niki" data-entity-type="file" data-entity-uuid="68a57fe4-7998-4451-9800-b38654297156" height="218" src="/sites/plek.co/files/inline-images/Meermeermin%20Niki.png" width="161" /></p> 16 August 2016 Justus https://plek.co/84 Plek community platform in Studio Rio at the 2016 Olympics https://plek.co/en/blog/plek-community-platform-studio-rio-2016-olympics <p><strong>Who wouldn’t be thrilled to be staying at a huge pink mansion with swimming pool in Rio de Janeiro during the 2016 Olympics? This became a reality at Studio Rio, an initiative of Olympian Floris Evers (2x silver). During a period of three weeks 180 guests can spend the night, take yoga classes, cook healthy food or have a drink together after a long day of Olympic events.</strong></p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="9b3df1c5-4c49-46a0-9408-d4470425efba" height="16" src="/sites/plek.co/files/inline-images/roze%20huis%20studio%20rio.png" width="16" title="This image has been removed. For security reasons, only images from the local domain are allowed." class="filter-image-invalid" /></p> <p>Guests spend the night in rooms named after famous (former) Olympians from The Netherlands, filled with personal stories. There's an Erica Terpstra room, a Fanny Blankers-Koen room and and Epke Zonderland room. Olympians, their family, businessmen and other guests who have managed to secure a spot at Studio Rio split their time between being at the house and watching the games. </p> <h3>Also in Rio: Plek!</h3> <p>The best way for Studio Rio guests to stay in touch outside of the mansion is the community platform Plek. It keeps everyone up to date about games and about each other: they can find all the game schedules, sport stories, pictures and videos and ask each other questions at one single <em>Plek</em> (Dutch for <em>spot</em>)!</p> <p> </p> <p>A great start for new arrivals at Studio Rio:</p> <blockquote> <p><em>Could you let us know when your plane will land in Rio? We will make sure to have some Caipirinhas waiting for you here upon your arrival!</em></p> </blockquote> <p>Now that's what we call a warm welcome (or actually, ice cold...)!</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="63fb5ae0-5180-4c3b-80a5-72d2ce48a51d" height="16" src="/sites/plek.co/files/inline-images/caipirinha_2.png" width="16" title="This image has been removed. For security reasons, only images from the local domain are allowed." class="filter-image-invalid" /></p> <p>Besides Plek as a community platform, Studio Rio also uses Plek chat, so all guests can quickly send chat messages to a group or to individuals. Very convenient when you quickly want to find out what time a game starts, where other guests are or to decide when to meet up for a nice cold drink after winning yet another gold medal.</p> <h3>Olympic medals</h3> <p>In the poll on the Plek landing page guests are asked to predict the number of medals The Netherlands will take home after the 2016 Olympics. The future looks bright according to Studio Rio guests: 47% predicts between 11 and 20 medals, and 53% expects no less than 21. </p> 2 August 2016 Steven https://plek.co/87 7 Plek tips for your social intranet https://plek.co/en/blog/7-plek-tips-your-social-intranet <h3><strong>1. Showcase your talent in the photo gallery</strong></h3> <p><strong>A star photographer and interested in sharing your photos with colleagues that are not your Facebook or Instagram friends? Took nice pictures at an event or of your sisters pet cat? Create a photo gallery on Plek!</strong></p> <p>This is what you need to do!</p> <ul><li>Create a new message and select which group it should go to</li> <li>Compose a short intro about your gallery and where you took the pictures (unless your pictures speak for themselves)</li> <li>Click at 'Add image' on the bottomed start with your best picture.</li> <li>Add the other images you are proud of and want to share.</li> </ul><p><em>Thats' it!</em><img alt="Image removed." data-entity-type="file" data-entity-uuid="5a692421-0ee9-49b0-be5c-92f0e727e067" src="/sites/plek.co/files/inline-images/Fotogalerij%20Plek%20%F0%9F%94%8A%202016-07-13%2013-37-56_0.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>What do you think? Shouldn't such a great photo report of your sister's cat draw tens of likes, comments and invites to photograph other people's cat?</p> <h3><strong>2. Event calendar: are you joining? Or is the last <em>Plek</em> taken?</strong></h3> <p><strong>A Plek (<em>spot</em>) for events exists, definitely; accessible straight from the menu or on the group page. As 'event planner' on Plek you can add other </strong><strong>organisers, even in case of people with no Plek access. The 'event planner' remains owner of the event in Plek, but is not visible for others.</strong></p> <p>Members can sign up for an event. That is, when you enable this option for your event. As part of it, you can also limit the number of spots for the events. This way you make sure your event will not be overloaded with participants and people will not get disappointed because seats, coffee or cookies are finished.</p> <h3>3<strong>. Clever search</strong></h3> <p><strong>Luckily you are not on your own for clever search, Plek offers a need trick: filters! Whether you search for groups, persons or documents, filters will get you on the right track.</strong></p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="ec25ac48-cc44-468e-a633-5184d2a6eb24" src="/sites/plek.co/files/inline-images/Filters%20Plek%20%F0%9F%94%8A%202016-07-13%2013-37-56.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>But a community platform like Plek needs more than clever search. Clever posting is just as important. All document properties are saved and retrieved in such a way to provide you a convenient overview. This way you can quickly find the info you are looking for.</p> <blockquote> <p><em>Important! Add a good description, title and tags</em><em>.</em></p> </blockquote> <p>Of course the full text search will scan all content of your document, but still. You have seen those documents, without title or description which just do not provide a clue what they are about. Take for example the document ‘20160714_prj_4_def_1.2’. Plek has a super search engine build-in. It will not stop at searching titles and tags, but also <em>inside</em> most documents. But that content of documents will not be immediately visible for people so a self-explaining title is important. This way your document stands out of the crowd. <em>Tip 3.1, don't forget to check how many views your document has had!</em></p> <h3><strong><span>4. Create strong info pages </span></strong></h3> <p><strong><span>Even within a social intranet or community platform it makes a lot of sense to have info pages next to dynamic group pages. Info pages often are used as static content pages with handbooks, corporate policies, forms, etc.</span></strong></p> <p>Users will see a column displaying an overview on the info pages. This way it is even easier to scan the content. Admins can add both main and sub menus. Content managers just can add submenus.</p> <p><em>How do admins or content managers ensure info to show up in the overview?</em><br /> By formatting the text in your page from within the content editor you can add structure in the overview. By using headers (1 and 2) Plek will automatically create an index of the page.</p> <p>This is what the page will look like. And, very convenient, the index will move with you when you scroll down!</p> <p><span><img alt="Image removed." data-entity-type="file" data-entity-uuid="0e45abb6-86de-42a4-af63-99afc18e007e" src="/sites/plek.co/files/inline-images/Infopagina%20Plek%20%F0%9F%94%8A%202016-07-13%2013-37-56.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></span></p> <h3><strong>5. Recruit members </strong></h3> <p><strong>Did you just create a new group and only a few members show up? And are you 100% sure the group deserves better? </strong></p> <p>Probably then it is time to have a closer look at the header and welcome message you are using. Is this appealing enough? Maybe there even is no image, header or welcome message, nothing that makes a visitor think <em>'I want to be part of that!'</em>. Just change the group banner on the spot with a single mouse click, we do not do complex settings, with drill-down menus and multiple, confusing buttons.</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="2d510792-3e49-480a-a300-bebf34a4013e" src="/sites/plek.co/files/inline-images/Header%20Plek%20%F0%9F%94%8A%202016-07-13%2013-37-56.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <h3><strong>6. Tag-mania!</strong></h3> <p><strong>Did you find something interesting you want to share with someone specific? No response from someone you'd expected to response </strong><strong>definitely? Don't worry! Maybe that person missed the message for some reason and now it moved downwards in the group timeline. But there is something you can do!</strong></p> <p>Just send a notification to that person by simply tagging/mentioning him or her in a response to the message.</p> <p><em>Wanne go even more pro-active?</em></p> <p>Just mention or tag someone directly in your message and they will receive a notification on the spot to put even more emphasis on your message!</p> <p><strong>7. Plek Chat</strong></p> <p><strong>The past months we have been pretty busy to build the Plek Chat. Having a chat with someone or within a group, it is all possible. Simply add people to your chat, share documents and images; direct and lightning fast, always right there on your homepage.</strong></p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="bea47455-a360-4dc8-b800-ad7a5cef9b6f" src="/sites/plek.co/files/inline-images/Chat%20Plek%20%F0%9F%94%8A%202016-07-13%2013-37-56.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Be ware... the Plek chat is an optional module within Plek. Are you interested in enabling the chat within your Plek or do you just want to have a taste of it? Contact <a href="mailto:marit@plek.co" id="" rel="" target="">Marit</a>, she loves to show off with our coolest new feature!</p> <p><span lang="EN-US" xml:lang="EN-US" xml:lang="EN-US"></span></p> 13 July 2016 Steven https://plek.co/86 Plek Social Intranet Features & Updates 06-16 https://plek.co/en/blog/plek-social-intranet-features-updates-06-16 <p><strong>This afternoon (Thursday, June 23rd around 4:30 PM) we will do the next Plek release. You'll find a lot of tools for Admins in this release. These will help Admins monitor, compare and analyze Plek better. We also refined the groups page.</strong></p> <h3><img alt="Image removed." data-entity-type="file" data-entity-uuid="308a8257-f87f-48f7-861c-281d0f1cc227" src="/core/misc/icons/e32700/error.svg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" />  Monitor, compare and analyze</h3> <p>As of this afternoon, Admins can view statistic of virtually all components of Plek: views, posts created, comments and more.<br />  </p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="0d9f3b1d-df67-4cbc-be30-48415c5eadd4" src="/sites/plek.co/files/inline-images/Schermafbeelding_2016-06-23_om_11.36.40.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p><br /> You can view <strong>several statistics</strong> at once and you can also compare different periods to each other. Plek instantly indicates the increase or decrease during a period in percentages.<br />  </p> <h3><img alt="Image removed." data-entity-type="file" data-entity-uuid="308a8257-f87f-48f7-861c-281d0f1cc227" src="/core/misc/icons/e32700/error.svg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" />  Insight into all automatically sent emails  </h3> <p>Another new option for Admins is mail status: you can now keep track of your automatically sent emails (sent, opened or bounced). <br />  </p> <h3><img alt="Image removed." data-entity-type="file" data-entity-uuid="308a8257-f87f-48f7-861c-281d0f1cc227" src="/core/misc/icons/e32700/error.svg" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" />  Refined groups page plus a new functionality!</h3> <p>We implemented the following small improvements on the groups page:</p> <ul><li>It was already possible to switch between viewing the group as a member or as a non-member. This switch button was a bit too 'in your face' though, so you can now access this functionality by clicking on the "..." button. The group Admin can also find the group settings there. We now also display the banner of the group in one size for both member and non-member view. </li> <li>When editing a group, it is now easier to see which options you did or did not select for your group. </li> <li>We now also display the ideal format for group banners, so you can easily upload a fitting image.  </li> </ul><p>Upon request by many clients we now also added the option to add a <strong>shortcut</strong> in the right column of the group page, with a title, external link and image. For example, you can use this in your project group to create a link to project documentation stored in a Document Management System like SharePoint. Don't forget to click 'Save' at the bottom of the group page after you add a shortcut.<br />  </p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="eb0bf421-0c55-467d-a200-ceab03a3f7dc" src="/sites/plek.co/files/inline-images/Untitled.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p> </p> <p>Do you have questions or remarks about the new and improved Plek Social Intranet? Email Marit at <strong><a href="mailto:marit@plek.co" target="_blank">marit@plek.co</a></strong> or call <strong>+31 (0)20 - 774 0033</strong></p> 23 June 2016 Marit https://plek.co/83 Microsoft and LinkedIn: a happy marriage? https://plek.co/en/blog/microsoft-and-linkedin-happy-marriage <p>Big news this week: Microsoft bought LinkedIn for 26 billion dollars. What does the technology giant want with the professional social network? Compete with Google and Apple? Turn LinkedIn into a worldwide Sharepoint? Or finally make its software social?</p> <p>Do you remember those brilliant Apple commercials, aired about ten years ago? That stereotypical grey 'I'm a PC nerd', probably a system administrator, bragging about all the configuration options his Windows machine has. And of course the hip 'I'm a Mac user', most likely a designer, who shrugs and says that a Mac just works.</p> <p>That's what the recently announced marriage between Microsoft and LinkedIn feels like. A prissy, introverted computer nerd, now in his forties, marries a jumpy super social teenager. What does LinkedIn see in Microsoft? Is it, after the profit warning and 40 percent decrease in value earlier this year, all about the money? But more interestingly: what does Microsoft want to do with LinkedIn? I see three possibilities.</p> <h2>1. Big boys</h2> <p>It's undoubtedly a big eyesore for Microsoft. It was the smartest (and biggest) kid in class for two decades but it was surpassed by nemesis Apple several years ago. Google is also bigger now, and Amazon and Facebook are rapidly approaching as well. </p> <p>These rivaling American technology giants have something in common: their focus on services, networks and mobile. According to many, these all have a brighter future than software does. But it's exactly these three areas that have proven difficult for Microsoft. Who still uses a Hotmail account, a Nokia phone or MSN?</p> <p>Spouse LinkedIn has it all. A strong network of almost half a billion members (and over 100 million unique visitors per month). More than 50 percent uses LinkedIn on mobile. A business model based on services, the main one being recruitment. The network currently has more than 7 million jobs posted, worldwide. </p> <p>LinkedIn seems to fit into the line up: Skype (purchased for 8.5 billion dollars in 2011), Nokia (7.2 billion in 2013) and Mojang, creator of Minecraft (2.5 billion in 2014).</p> <blockquote> <p>Unfortunately investors don't believe in this particular purchase. Microsoft's share price dropped 4 percent after the announcement of the acquisition. </p> </blockquote> <h2>2. SharePoint worldwide</h2> <p>There's no doubt that Microsoft also sees the possibilities of using LinkedIn as a sales channel for Microsoft software. They are probably watching and learning from Google. Google is successfully up selling Google Apps to Gmail users - the most used email client in many countries. Google is even attacking Microsoft at the large corporate market. For example here in the Netherlands, Ahold has already partially switched to Google Apps. </p> <p>Of course many collaborations exist on LinkedIn: companies, knowledge groups, projects, industry associations, alumni. Microsoft can easily offer all of them its collaboration tools through LinkedIn, from shared Office365 files to a list of members in Dynamics. So will LinkedIn become a worldwide Sharepoint? We will definitely receive more of LinkedIn's notorious marketing emails...</p> <p>On a side note, LinkedIn hasn't been very successful at up selling anything besides the obvious recruitment tools. LinkedIn apps such as Elevate (for sharing knowledge within organizations) and Sales Navigator (name speaks for itself) have not sold well.   </p> <h2>3. LinkedIn like Yammer?</h2> <p>Of course in this case, up selling is also possible in the opposite direction. Integrating LinkedIn's social functionalities into existing Microsoft products is a possibility, especially for business customers. I personally think this is the most interesting angle. But that's coming from someone who's working with internal social networks within organizations on a daily basis, such as social intranets and knowledge sharing platforms. </p> <p>Microsoft could use a little help here too. Sure, the latest versions of SharePoint have some social features. But I don't know many organizations who are actually using them. That was probably the reason for Microsoft's 1.2 billion dollars purchase of social networking service Yammer in 2012. However, even though these two are now offered as a package deal (also with Office365 as a cloud solution), many SharePoint users keep struggling. </p> <blockquote> <p>Sure, the latest versions of SharePoint have some social features. But I don't know many organizations who are actually using them. </p> </blockquote> <h3>SharePoint and Yammer are 'ICT stuff'</h3> <p>Both SharePoint and Yammer are regarded as 'ICT stuff' in many organizations. On the one hand they have all the configuration options you need, but on the other hand you need a consultant to set it up the way you really want. LinkedIn is different: it's intuitive, you are in control, and it looks modern too. </p> <p>Additionally almost everyone has a rich profile on LinkedIn - a requirement for creating a successful business network. But do people want to use that profile within their organization too? When we implement our social platform Plek we're often asked if it's possible to import LinkedIn profiles. That seems like a very good idea... Until you ask an organization's employees about it. They often want to present themselves differently to their colleagues than to the outside world. And that's not just when they're secretly looking for a new job!</p> <h2>MS LinkedIn: do they have our blessing?</h2> <p>Ultimately the customers decide whether or not the intended marriage will be a success - and we are the customers. Almost every one of us uses Microsoft software and has a LinkedIn profile. So what do you think?</p> <p>We will probably all benefit from a little bit more of LinkedIn's ease of use in our Microsoft software. But do we want to use our external profile within our organization as well? Should we be happy with a Dynamics database for our LinkedIn knowledge group? Or do we just congratulate LinkedIn's shareholders for hooking up with that rich old bastard?</p> <p><em>(Edited) image intro thanks to 123RF.</em></p> 17 June 2016 Rik https://plek.co/82 A hippie nerd's valuable lessons https://plek.co/en/blog/hippie-nerds-valuable-lessons <p><strong>Plek recently attended The Next Web conference, where hippie nerd Ethan Zuckerman spoke about his disappointment with the unifying force of the Internet. We applied his words to internal social media.</strong></p> <p> </p> <p><strong><em>Homophily</em></strong><strong> and social media</strong></p> <p>Old fashioned nerd Zuckerman (of MIT Media Lab) is disappointed because social media were supposed to connect everyone to everyone, cultivate mutual understanding and contribute to world peace. In reality we only seem to like to mingle online with like-minded people. Zuckerman calls this homophily. Plek's very own Rik Mulder recently wrote an <a href="https://www.frankwatching.com/archive/2016/05/31/hoe-homophily-de-belofte-van-het-world-wide-web-in-de-weg-staat-4-tips/" id="" rel="" target="_blank">article</a> on this for Frankwatching.</p> <p> </p> <p><strong>The consequences for internal social media</strong></p> <p>Social media companies like Facebook make good use of <em>homophily</em> to keep you on their platform as long as possible - so they can sell more ads. But the goal of <em>internal </em>social media is usually to connect employees from different departments in order for them to share knowledge. To achieve this goal, you have to fight the urge we seem to have to only connect with people we already know. Four tips:</p> <p> </p> <p><strong><em>1. Choose the right platform</em></strong></p> <p>Do you let employees go about their business in private WhatsApp groups or on Slack? This increases fragmentation. Conversely, on a company-wide platform like Plek you can actually stimulate new connections. However this will only work if the new platform is just as easy to use as the one employees were already using.</p> <p><strong><em>2. Activate!</em></strong></p> <p>Motivate employees to get involved on the new platform. Plek has automated onboarding and periodic emails to enable and increase activation.</p> <p><strong><em>3. Be an active community manager</em></strong></p> <p>Your role as communication advisor is constantly changing: from gatekeeper and web editor to community manager. You can actively encourage colleagues to make new connections. Plek has extensive usage statistics and tools for analysis to help you with this.</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="6bb51360-95eb-450a-8c00-a85243baa4a3" src="/sites/plek.co/files/inline-images/Plek_analyse_tool_2.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p><strong><em>4. Open up!</em></strong></p> <p>Consider involving partners, volunteers, freelancers and other stakeholders on your internal platform. This will give you new insights, and it will turn your organization into the main hub of your network. Heineken's Green Room, which was built on Plek, is a stellar example of 'opening up'.</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="615cdbc0-0ccb-44c4-9f08-8bed466aa8c5" src="/sites/plek.co/files/inline-images/Green_Room_visual.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p>Want to know more?? Read Rik’s article on Frankwatching – or call him for some custom advice: +<strong><a>31 (0)20 774 0033</a>.</strong></p> 31 May 2016 Rik https://plek.co/78 Startup Plek bridges the gap between traditional and social intranet https://plek.co/en/blog/startup-plek-bridges-gap-between-traditional-and-social-intranet <h3>Sociaal Intranet wordt volwassen </h3> <p><strong>AMSTERDAM – Dutch startup Plek recently launched a new corporate intranet service. Plek combines the best of a traditional intranet - the familiar corporate identity, company news, info on processes, HR and facilities - with the benefits of modern social networks: direct communication, sharing knowledge, facilitating collaboration and connecting employees to each other and to the organization. </strong></p> <p>Plek already convinced several 'launching customers' of the new approach during development. First users include a medical center, a financial services company, a real estate group, a department of the Ministry of Justice and the NEN institute for standardization. </p> <h4><strong>Old and New</strong></h4> <p>It's a known fact: while employees are privately all over WhatsApp, Google and Facebook, at work they have to use a slow internet portal that's only accessible from their desktop computer at the office. Many organizations use  a social network beside their intranet, such as the American Yammer. However this social counterpart is often detached from the rest of the intranet and is usually only used by a small group of digital pioneers. And all this in an era of increasing competition, reorganizations and developments such as working flexibly. These changes are calling for easily accessible tools to support collaboration, share knowledge and engage employees. </p> <p>Online entrepreneur Rik Mulder decided it was about time to answer this call. So he developed social intranet platform Plek. Companies and organizations can launch their own social intranet using Plek. It can have all the classical intranet features they need. "But it's social, and as fast as Google. Plek is the first social intranet that is actually social but also actually an intranet", Mulder explains. "You don't have to be an avid Twitterer to understand how useful Plek can be for your work."</p> <h4><strong>Social intranet for everyone</strong></h4> <p>Plek offers all of the basic features of a classical intranet, such as a 'face book', company news, info about processes, HR and facilities. Furthermore Plek is social: everyone can write messages, respond, form their own groups and establish connections with colleagues. All this can seamlessly be done on desktop, laptop, any type of tablet or smartphone.</p> <p>"Plek is the social intranet for everyone", says Mulder, "it's everyone's own familiar place to find other employees, information and to share knowledge."</p> <p>A demonstration of Plek is available on <a href="http://plek.co/en">www.plek.co</a>. </p> <h4><strong>About Plek</strong></h4> <p>Plek is a social intranet platform. Plek combines the best of a traditional and a social intranet. It is super fast on desktop, laptop, tablet and smartphone. Plek is hosted in a secure Dutch cloud, so implementing Plek within organizations can be quick and simple. Plek's consultants assist in setting up the platform for your organization and in activating your employees. Plek costs €2.50 per employee per month. Plek is a service of Plek Nederland BV, based in Amsterdam.</p> <h4><strong>About Rik Mulder</strong></h4> <p>Rik Mulder is media pioneer and entrepreneur. He published newspapers and magazines in Eastern Europe, was part of the internet boom and bust in London and launched a mobile app company when back in the Netherlands. As Managing Director of digital innovation agency ILUMY he was one of the founders of Plek.</p> <h4><strong>Media contact</strong></h4> <p>Rik Mulder, +31(0)6 25381633, <a href="mailto:rik@plek.com">rik@plek.co</a><br /> Stefan Hoevenaar, +31(0)6 50506952, <a href="mailto:stefan@plek.com">stefan@plek.co</a></p> 25 May 2016 Justus https://plek.co/24 Our Plek spot on Congres Intranet in the Jaarbeurs https://plek.co/en/blog/our-plek-spot-on-congres-intranet-jaarbeurs <p>March 22nd we took our Plek stand to the 8th edition of the Congress Intranet in the Jaarbeurs Utrecht. This year's theme was "the future of work. Speakers like Oscar Berg, James Robertson and Sam Marshall took us  on a journey into the future. What are the trends in 'collaboration in a social era? How can you apply innovation in your  intranet? What do people really need and how can their digital workplace contribute to this?</p> <p>Topics that lie very close to our hearts at Plek and that we like to think about, and talk.</p> <p>For many visitors, the focus at the conference was a bit more on the 'now'. There was much interest in the latest version of Plek which we had brought along, including not only the knowledge base, improved search and built-in tools for activation, but also a beta version of our new group chat module.</p> <p>To emphasize the importance of activation and on-boarding we invited two of our partners at our stand: Peerpep Lunch and Pool. Both Peerpep as Lunch Pool provide tools that help connect employees and involve and integrate seamlessly into Plek.</p> <p>After lots of great conversations and unexpected encounters time flew too fast as usual! But it was nice in the evening just to sit down and not have to say anything to anyone for a while ;-)</p> 25 May 2016 Justus https://plek.co/57 Online participation: How to get started? https://plek.co/en/blog/online-participation-how-get-started <p>Participation project often get stuck even before they're up to speed. We published an article about how to involve all the players within the social domain: <a href="http://www.gemeente.nu/Burger-Bestuur/Nieuws-in-Burger--Bestuur/2016/3/Online-participatie-zo-doe-je-dat-2777180W/" target="_blank">'Online particpatie, zo doe je dat'</a>. The main principles from that article provide a foothold. But even the main principles can't do without a solid start. We will now provide you with five tips to get you through the first phase of your participation project. </p> <ol><li><strong>Set goals</strong><br /> Start with a small group of internal stakeholders. Set modest goals. Think about everyone's interests, per target group, when setting goals. Preparing target group profiles (including associated roles and interests for each group) will help!</li> <li><strong>Get the right people involved</strong><br /> Get your target groups involved as early in the project as possible. Involve clients, professionals, government officials and institutions. Host interactive sessions and test your goals: you will get feedback and input, and build involvement at the same time!</li> <li><strong>Start small, specific and simple</strong><br /> Don't overload your target groups with possibilities and information. Make sure all that you do matters, is simple (intuitive) and works well - including the required follow-up. </li> <li><strong>Give the project attention</strong><br /> Implementing a participation platform is technically not complex. But the attention required to turn it into a success is often underestimated. You can implement a platform but it won't just work by itself! Make sure you have an enthusiastic community manager and provide that person with the support and resources they need to make the platform work.</li> <li><strong>Experiment!</strong> <br /> Changes within the social domain are complex. Many parties are involved and many questions are asked that don't have an immediate answer. A participation platform helps to connect and cross boundaries, if you do it the right way. It's time for an experiment!</li> </ol><p>Once you get started, you will definitely have to address the following questions: How do you get your clients to participate? How do clients and professionals interact online? How can you keep people involved? <a href="http://plek.co/en/blog/online-participatie-how-its-done">Read the answers to these questions here.</a></p> 22 March 2016 Justus https://plek.co/81 IWA chooses Plek for Membership portal https://plek.co/en/blog/iwa-chooses-plek-for-membership-portal <h3>International Water Association and Plek partnering for membership portal</h3> <p><strong>We are very proud that the <a href="http://www.iwa-network.org/">International Water Association (IWA)</a> choose to partner with ILUMY to take their community engagement and collaboration between 500 companies, 10.000 members and 50.000 other water professionals to a next level.</strong></p> <p>To help build a community you have to understand the community. So IWA invited ILUMY to visit their annual conference and exhibition, in Jordan this year. Stefan attended the conference and interviewed IWA Specialist Group leaders, Young Water Professionals and board members from across the world. And had a great time floating in the Dead sea!</p> 1 March 2016 Margot https://plek.co/47 Peter Haan on Sociaal Intranet https://plek.co/en/blog/peter-haan-on-sociaal-intranet <h3><strong>"Choosing a good platform is essential" </strong></h3> <p> </p> <p><strong>Yesterday social business expert Peter Haan spoke at our offices about the success factors for internal social networks within organisations. The occasion was the official launch of Plek, which conveniently coincided with ILUMY’s New Years drinks. His main message: choosing a good platform, such as Plek, is only a first step – albeit an essential one. For a successful implementation a good activation plan is equally important.</strong></p> <p>Peter distinguishes three factors that determine an employee’s propensity to embrace an internal social network. For this to happen they must be:</p> <ul><li>Able – they need to understand how it works (we spend a lot of time on this with Plek);</li> <li>Willing – it needs to bring them some kind of benefit: time saving, better information, useful contacts, fun (and these benefits need to be communicated to them clearly);</li> <li>Allowed – they need to feel that Plek is supported throughout the organization.</li> </ul><p>He should know: Peter was the man behind the successful social intranet at KPN and now advises many large organisations on these matters with his company <a href="http://www.evolve.eu/index.php/klanten/">Evolve</a>.</p> 1 March 2016 Margot https://plek.co/6 Plek in Space https://plek.co/en/blog/plek-space <h3>'You don't have to be a rocket scientist to use Plek - but they do anyway.'</h3> <p> </p> <p><strong>You know about internet, intranet and extranet, but how about outernet? Plek’s latest customer ATG-Europe is building it. ATG’s main activity is supplying highly skilled personnel to the European Space Agency – and Plek will help them share knowledge on subjects like jet propulsion and spacecraft aerodynamics.</strong></p> <p> </p> <p><em>Outernet</em></p> <p>But ATG is also a partner in Outernet.</p> <p>Picture a network of microsatellites working together to give the end-user access to the most informative data from any location in the world. Take a moment to watch the video below which describes the project and its goals.</p> <p> </p> <p><iframe allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/oA76VRJO4uI" width="560"></iframe></p> <p> </p> <p>The concept behind the Outernet is possibly even more innovative than the technology being used to achieve it. Imagine for a moment that access to the internet was not only free, but available and easily accessible worldwide. What social &amp; economic implications this could have for developing countries!</p> <p>Another aspect that we love about the Outernet is the fact that it is curated by users themselves, whereby they up-vote URL’s that they feel are the most important pages on the internet.</p> <p> </p> <p><strong>Rocket scientists</strong></p> <p>You can imagine that we at ILUMY, innovators at heart ourselves, are very excited to start working with ATG-Europe. We hope that Plek will become an indispensible tool for them to help realize their ideas. And along the way we found a new slogan for our social intranet platform: “You don’t have to be a rocket scientist to use Plek – but they do anyway.”</p> 1 March 2016 Margot https://plek.co/28 Social Video on Heineken Green Room https://plek.co/en/blog/social-video-on-heineken-green-room <h3>The launch of worldwide story platform for both internal en external brand communication</h3> <p><strong>Heineken® is one of the best-known brands in the world. But the company behind it, HEINEKEN (in capitals!), produces and sells more than 250 brands in over 70 countries. ILUMY worked with the global communications team and our partner Flickering Wall to help make sure all 81.000 employees are engaged with the HEINEKEN strategy and share their own stories.</strong></p> <p> </p> <p><iframe allowfullscreen="" frameborder="0" height="315" src="http://greenroom.heineken.com/vmedia/hd/d91a61a35da19cc25c59439c564273d05991c362.mp4" width="560"></iframe></p> <p><em>Hoe dan?</em> Door de ontwikkeling van <a href="http://greenroom.heineken.com/">HEINEKEN Green Room</a> een sociaal-video platform wat wereldwijde thema’s belicht, zoals ‘Brew a Better World’ en ‘Cool Marketing &amp; Innovation’. HEINEKEN kiest voor een vernieuwende route, waar de meeste andere multinationals hun verhaal top-down vertellen.</p> <p>Reporters ter plaatse - eigen werknemers - doen verslag van wat er gebeurt in verschillende landen. Zij zijn werkzaam in verschillende functies en werken voor verschillende bedrijven. Door middel van video’s, blogs, fotografie en illustraties krijg je een beeld van wat er speelt in de organisatie  en hoe divers de HEINEKEN strategie wordt vertaald in andere landen, door verschillende medewerkers in andere functies en verschillende merken.</p> <p> </p> <p><strong>Binnenste buiten</strong></p> <p>Om het nog vernieuwender te maken - Green Room is niet alleen voor HEINEKEN medewerkers. Green Room mixt interne en externe communicatie. Transparantie is belangrijk vindt HEINEKEN, daarbij ben je ook een partner voor de gemeenschappen waarin je je als bedrijf begeeft. De meeste content op Green Room is dan ook beschikbaar voor de buitenwereld. Dus <em>jij</em> als bezoeker - niet gelieerd aan het bedrijf - kan ook een kijkje nemen op <a href="http://GreenRoom.heineken.com">Green Room</a>. De uitdaging voor Plek was om publieke content gemakkelijk toegankelijk te maken, terwijl het platform tegelijk vertrouwelijke content veilig bewaart voor werknemers. </p> <p> </p> <p><img alt="Screenshot Green Room" data-entity-type="file" data-entity-uuid="68d3bce6-0d18-465c-b531-49cd0824623e" src="/sites/default/files/inline-images/Website-ILUMY%20-visual%20greenroom.png" /></p> <p><strong>Employee advocacy</strong><br /> A third communications novelty facilitated by Green Room is employee advocacy. HEINEKEN is counting on its employees to tell the company’s stories, not only to business partners, but also to friends and relatives. For this, Green Room features advocacy cards: bite-sized information about brands, country operations, sustainability and ‘the positive story of beer’. These fact cards can easily be looked up during conversation, or shared on social media. <strong> </strong></p> <p> </p> <p><strong>Streaming all over the world</strong><br /> All these innovations come together on Green Room. It provides a visually attractive and user-friendly interface, built on the robust Plek Media Engine, which also underpins our social-intranet platform Plek. Streaming videos to thousands of people all over the world, on devices ranging from desktops and tablets to smartphones, was a challenge. The Plek Media Engine provides top-notch hosting in a redundant private cloud and on-the-fly video rendering in various resolutions. And then we had to make everything work on Internet Explorer 8 and Windows Mobile, too…</p> <p>The Plek functionalities built into Green Room make it easy to upload videos, advocacy cards, photo stacks, and articles, both for employee reporters and editors. HEINEKEN global communications can track usage in detail, including per country and per device. From this we glean that tablet use is most prevalent in Nigeria, and that Tuesday between 3 and 4pm is the most popular time to be on Green Room.</p> <p>The ILUMY project team is proud to have delivered Green Room to HEINEKEN on time and to budget. And what better way to celebrate than with a nice cool Heineken®:</p> <p> </p> <p><img alt="Team Plek Heineken" data-entity-type="file" data-entity-uuid="a8fb33ea-ebef-44e1-8806-066c12d61ca1" src="/sites/plek.co/files/inline-images/Team-ILUMY-Heineken.jpg" /></p> 1 March 2016 Margot https://plek.co/39 Ready for take-off! https://plek.co/en/blog/ready-for-take-off <h3>Dutch Council for Human Rights officially launched Plek</h3> <p> </p> <p><strong>Plek, ILUMY’s social intranet platform, reached another milestone this week. The Dutch Council for Human Rights officially launched Plek for its 75 professionals at a launch event in Utrecht.</strong></p> <p> </p> <p>The council had been successfully trying out the platform for several weeks after a soft launch at the end of August. Project manager Marysha Molthoff commented: “We are using the intranet for a week and it really looks great! and works perfectly.”</p> <p>ILUMY is now implementing Plek for companies as diverse as a small specialized financial services firm, a medical center with seven specialists,  a drugstore and support staff, and a real estate management company with 150 employees in several business units and joint ventures.</p> 1 March 2016 Margot https://plek.co/26 A Digital Workplace Manifesto https://plek.co/en/blog/a-digital-workplace-manifesto <p><strong>On March 18, the sixth annual intranet conference took place at the Jaarbeurs in Utrecht. This year’s event attracted over 600 visitors – and Plek!</strong></p> <p> </p> <p><strong>Digital Workplace Manifesto</strong><br /> The program consisted of four international keynote speakers and about 20 break-out sessions. The day got off to a good start with an entertaining talk by Sam Marshall about his Digital Workplace Manifesto. He postulates 11 rules to take into account when developing or selecting an intranet. Here the key points:</p> <p> </p> <p><strong>Work is no longer a place</strong><br /><em>Organizations must give employees the freedom to choose which setting is most fitting for them – and trust them to be productive, even if they are not in the house.</em><br />  </p> <p><strong>The digital workplace should be a pleasure to use</strong><br /><em>The intranet should be inviting and work intuitively. Make sure it is a pleasure to use it!</em><br />  </p> <p><strong>Let me be myself online</strong><br /><em>Let employees be themselves on the intranet, otherwise they will tune out.</em><br />  </p> <p><strong>Not everyone is a early-adopter</strong><br /><em>Some people will jump right into any new digital worktool you put in front of them; many will not. Give employees the space to discover things for themselves, but also offer guidance to those who need it.</em><br />  </p> <p><strong>Everything should be geared to helping me do the work that matters</strong><br /><em>Make sure tools work for you, not against you. By eliminating obstacles like multiple logins you increase productivity.</em><br />  </p> <p><strong>Working relationships involve understanding each other</strong><br /><em>Create a place where your employees have the space to listen to and get to know each other.</em></p> <p dir="ltr"> </p> <p dir="ltr">(For the whole story visit<a href="http://www.slideshare.net/sammarshall/making-sense-of-your-dw-sam-marshall-2014-10d"> Slideshare.net</a>.) While Sam is undoubtedly better at explaining it, we definitely agree with him. Plek is designed and developed based on the same set of principles and beliefs. The throngs of interested visitors to our stand showed us that many at the conference shared these views.</p> <p dir="ltr">For an impression of the conference, have a look at the<a href="http://www.congresintranet.nl/"> conference website</a>. Or just come visit yourself next year!</p> 1 March 2016 Margot https://plek.co/27 Looking into social intranet... https://plek.co/en/blog/looking-into-social-intranet <h3>The scope of Peter Haan's study at the Evolve Intranet Event</h3> <p> </p> <p>After his speech at the Plek launch in January, it was time for our friend Peter Haan’s own scoop: at an impressively well-organised event in Utrecht last week, he presented the findings of his study into internal social media usage in 76 mostly big Dutch companies and organisations.</p> <p>Rik wrote an <a href="http://www.frankwatching.com/archive/2014/03/03/interne-social-media-staan-nog-de-kinderschoenen/">article about these findings and the event for Frankwatching</a>, but it is in Dutch. So here some key points:</p> <ul><li>Half of the organisations in the study did not have any targets for their internal social media program, or measured its usage.</li> <li>In 70% of cases, the Communications department was in charge, rather than the business units themselves.</li> <li>Three out of four uses Yammer in some capacity, but only one in six actually pays for it.</li> <li>In 20% of organisations LinkedIn and Facebook are used for internal communications.</li> <li>Only 10% of respondents had integrated social media in work processes.</li> </ul><p>Conclusion: lots of organisations – or rather: their Communications departments – are experimenting with internal social media, but very few have embedded it into their business yet. We’re itching to tap this rich opportunity!</p> 1 March 2016 Margot https://plek.co/5 Green Room nominated for Digital Communications Award https://plek.co/en/blog/green-room-nominated-for-digital-communications-award-0 <p>We are incredibly proud to announce that <a href="https://greenroom.heineken.com/#/">HEINEKEN's Green Room</a> is shortlisted for the <a href="http://www.digital-awards.eu/shortlist2015/">Digital Communication Award 2015</a>, in the category Internal Communication.The project was selected out of a staggering 750 applicants. Our partners of <a href="http://www.flickeringwall.com/">Flickering Wall</a> send in the platform for nomination.</p> <p>HEINEKEN's Green Room is ground breaking as it fuses internal and external communication, and let's employees be the true advocates of the brand. We have created the platform on our powerful <a href="http://plekintranet.nl/">Plek Media Engine</a>, with all the features that are needed to stream high quality video amongst many different browsers and devices that are used worldwide.</p> <p>The Digital Communication Award ceremony will be hosted in on September 25th, in Berlin. So till then, fingers crossed!</p> 19 February 2016 Margot https://plek.co/40 Online participation: this is how it's done https://plek.co/en/blog/online-participation-how-its-done <p>Participation sounds nice... But how do you implement it in a social domain with so many different stakeholders? And which role can social media play? Communication is fragmented, silo thinking is still here and it's difficult to get feedback from clients.</p> <p>Participation is all about thinking, working and deciding together - for example with clients, client councils, institutions, professionals, civil servants and policy makers. Each of them from their own perspective and with their own interest in mind. Participation crosses horizontal borders by connecting individuals and organizations. It also crosses vertical borders: from civilians (clients) and professionals to civil servants and policy makers, and vice versa!</p> <p>Participation requires space, trust, personal contact and openness (and privacy). It also requires a structure in which ideas, knowledge, experience and relationships are easily established, shared and found. This structure should exist both 'offline' and online.</p> <h2><strong>Everyone's own interest</strong></h2> <p>Structure can be perceived as oppressive. Openness can be perceived as threatening. Participation can create false expectations. That's why it's important to have everyone contribute with their own interest in mind.</p> <p>Let's start with the civilian. Clients have ideas and opinions. They want to be heard and they want to give feedback. And this is not limited to outspoken members of client councils. But the form of participation is important: it has to be accessible and manageable at the same time. When civilians provide input, they expect something in return. </p> <p>Civil servants, board members and councilors often seek direction and feedback on policy, from their own field and from civilians. The input they get is frequently colored or is gathered by trying to interpret complex surveys. </p> <p>Professionals and organizations seek information, direction and coordination. They want short lines to colleagues who do the same job at a different place, and to colleagues who do something similar nearby. They also want a chance to provide early input on new policies and to give feedback on current policies. </p> <h2><strong>Online participation</strong></h2> <p>The social domain is a people business, and online tools will not change that. An online participation platform can however be a good addition. It can be a place to find and involve people, share knowledge, prepare and follow up on meetings. How could such a platform be used within the social domain? And who should be the initiator?</p> <p><strong>Municipal cooperation</strong><br /> Municipalities frequently join forces, combining health care budgets and sometimes executing health care together. The need for a platform for coordination and communication on these issues on a policy level is quite obvious.</p> <p>Several groups of municipalities are currently working together in order to spur regional development of online participation. A regional platform connects and transcends their silos. By facilitating this, the municipality helps professionals find each other, so they can start informal cooperation.</p> <p><strong>Continuous feedback</strong> <br /> How do civilians (clients) experience policy and the execution of policy? What do they think of the services provided by institutions? What does the civilian want?</p> <p>Client councils are often asked about their opinion on policy when it's already too late to make big changes to that policy. Still, clients struggle to get through dozens of closed-ended questions. A well-intentioned but slow cycle, usually without any feedback to the civilians.</p> <p>Providing clients with a continuous role through an online participation platform can help change these dynamics:</p> <ul><li>Anyone can contribute anywhere, anytime</li> <li>All feedback becomes real input</li> <li>A complaint becomes a contact moment and an improvement</li> <li>The process becomes the review</li> <li>Yearly becomes continuously</li> </ul><h2>Participation tips</h2> <p>How can you get clients to participate? How do clients and professionals interact online? How do we keep people involved? These are questions that deserve some serious thought. There is no panacea but from our experience we can say that the following tips and principles usually work well:</p> <ul><li><strong>Keep it small and manageable:</strong> experiment with different forms and build on whichever works best.</li> <li><strong>Combine proactive and reactive: </strong>build a 'reactive group' that you can proactively approach (for example in a panel) and build a 'proactive group' for people who want something that you can respond to.</li> <li><strong>Ask open questions and ask for more than plain text: </strong>ask people what they want and how they feel about certain things, and also ask them to provide input in the form of pictures, videos, drawings or stories.</li> <li><strong>Always give back: </strong>make sure that every contribution by a civilian directly provides them with something in whatever form: recognition, a reply, information, real attention to a problem, better care, new forms of care, or 'credits'.</li> <li><strong>Promise something: </strong>promise a quick reply (for example "always within one day") and keep that promise - a short informal reply can already be enough.</li> <li><strong>Allow anonymity: </strong>being able to give input anonymously is a must for civilians, but they do need an 'account' in order for you to intervene in case of spam or foul language.</li> <li><strong>Make civil servants and professionals visible: </strong>if civilians 'expose themselves' while participating, they also expect other participants to do so. You need an account to 'see' each other though; a picture and first name suffice.</li> <li><strong>Facilitate open and closed discussions: </strong>sometimes everybody is allowed to see what's being discussed, sometimes you don't want prying eyes.</li> <li><strong>Offer mobile and non-mobile: </strong>'continuously' also means that people can contribute from wherever they like - this will mean mobile for youths but desktop computers for elderly people.</li> </ul> 10 February 2016 Justus https://plek.co/80 TMG Feeds! https://plek.co/en/blog/48 <p>This september, the moment had finally arrived – we launched TMG Feeds! The social intranet for over 2,500 employees of the <a href="http://corporate.tmg.nl/en/about-tmg">Telegraaf Media Groep</a>. Over the summer we haven’t been sitting still here at the Rokin.</p> <p>Whether you devour it with your porridge every morning or despise it for its low-browishness, <a href="http://www.telegraaf.nl/">the Telegraaf</a> is the biggest newspaper in Holland – and the company behind it, the Telegraaf Media Group, the biggest consumer publisher.</p> <p>TMG media is not just about traditional media, with brands such as <a href="http://www.telegraaf.nl/prive/">Privé</a>, <a href="http://www.telegraaf.nl/vrouw/magazine/">Vrouw</a> and <a href="http://www.skyradio.nl/">Sky Radio</a>, but also online with <a href="http://www.geenstijl.nl/">GeenStijl</a>, <a href="https://www.relatieplanet.nl/">Relatieplanet</a> and <a href="http://www.autotrack.nl/">Autotrack</a>. Its stated aim is to deliver 24/7 on all platforms.</p> <p>However they did not have an internal communication platform to match this ambition. Preceding, Rik, Stefan and Evi held a series of qualitative interviews with TMG employees about their internal communication in May. They concluded that their internal communication was ‘fragmented and one dimensional’. Thus, that is where Feeds swooped in!</p> <p><strong>Feeds</strong></p> <p><iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/zjevIBxweKI" width="560"></iframe></p> <p><em>Feeds </em>is a customized platform created on our Plek media-engine. The platform shows the latest ‘news feeds’ from multiple TMG news channels (Fitting name, right?) You see all items passing by on your screen. Feeds has – of course – all other social perks of Plek, working as an autonomous cross platform. And in this particular case, live video-streams are available.</p> <p>Not only a milestone for ILUMY, but Feeds is another big step for Plek: changing the landschap of internal social communication and keeping TMG journalists the most informed people in the business!</p> 14 October 2015 Justus https://plek.co/48 Golden Award for Plek-based HEINEKEN Green Room https://plek.co/en/blog/golden-award-for-plek-based-heineken-green-room <p><strong>Hurray! Pop the champagne, or even better.. Drink a Heineken! <a href="https://greenroom.heineken.com/login">Green Room</a> won the Golden Award during the <a href="http://www.steptwo.com.au/columntwo/winners-of-the-2015-intranet-innovation-awards/">Step Two Intranet Awards 2015</a> this week. The storytelling platform – that was build on our own <a href="http://plekintranet.nl/">Plek</a> engine-  was rewarded first price in the category ‘social, collaboration and communication’. It’s official now: Plek is an award-winning platform!</strong></p> <p>Step Two yearly rewards organizations who work innovative with intranets. The category ‘social, collaboration and community’ focusses on the ways social and collaborative tools help to transform intranets.</p> <p>The Step Two Jury found Green Room “genuinely innovative”, ‘because of the unique ways content is created and employees are becoming ambassadors of the brand’. If you want to know more about Green Room, employee advocacy and technical specifications – check out the<a href="http://ilumy.com/cases/heineken-green-room/"> case</a> and <a href="http://ilumy.com/social-video-on-heineken-green-room/">blog post</a>.</p> <p>Green Room has been added to the Step Two Publication of ‘leading edge intranets’ of 2015′. Order <a href="http://www.steptwo.com.au/products/intranet-innovations">your copy</a> here. No walk on a red carpet in Australia unfortunately, nonetheless we are incredibly proud here at ILUMY and Plek!</p> 25 September 2015 Justus https://plek.co/49 Social Bankers https://plek.co/en/blog/social-bankers <h3>Collaborative network for development financial professionals with TCX's Frontier Finance.</h3> <p><strong>Bankers are getting a bad rep lately. But not those in development finance. Through a number of state-owned development banks, such as FMO in the Netherlands and IDB in New York, these bankers provide government-backed loans to companies in developing countries. But although they all share the same lofty goals and visit the same far-away countries, they hardly work together. And this is where Plek comes in.</strong></p> <p>Frontier Finance</p> <p>For our client TCX we are building <a href="http://frontierfinance.net/">Frontier Finance</a>, a niche social network for development finance professionals. Here they can find each other, share insights, and get the latest country info. It helps them work together to complete deals – and find a dinner companion in Dakar, Dhaka or Dushanbe.</p> <p>Frontier Finance is being developed on our Plek social platform, but will feature country pages, live chat and, in phase two, automatic translating.</p> <p><iframe allowfullscreen="" frameborder="0" height="281" mozallowfullscreen="" src="https://player.vimeo.com/video/95962285" webkitallowfullscreen="" width="500"></iframe></p> 5 June 2014 Justus https://plek.co/50 What Wiki can teach Intranet https://plek.co/en/blog/what-wiki-can-teach-intranet <p><strong>Recent statistics by the World Wide Intranet Challenge (WIC) show that only a small percentage of employees actively contribute to their intranet.​</strong></p> <p> </p> <p>But to many organizations this is no news! The numbers don't lie, just look at these statistics:</p> <p><img alt="Image removed." data-entity-type="file" data-entity-uuid="c294a329-f1ae-4f76-ae06-6cadcbcaec27" src="/sites/plek.co/files/inline-images/intranet-use-e1447767240901.png" title="This image has been removed. For security reasons, only images from the local domain are allowed." height="16" width="16" class="filter-image-invalid" /></p> <p> </p> <p>More than half of workers never uses the intranet. One third do so irregular and less than 1 in 10 is a weekly user. These findings are based on input from 45,000 Intranet end users at more than 160 organizations, including from the Netherlands Rijkswaterstaat, Akzo Nobel and Elsevier.</p> <p>These alarming figures caused Andrew Wright, the founder of the MIC, to look at successful examples of active community participants. Wikipedia is and always remains the most successful example. In an article on CMS Newswire formulates 10 lessons intranets can learn from Wikipedia:</p> <ol><li>Become a 'content evangalist' - Nourish the internet with quality content.</li> <li>Provide users with a quick and easy to use platform - remove barrierers.</li> <li>Make sure you can easily edit - make sure that users can quickly and modify information, from everywhere.</li> <li>A content review process is important - avoid unnecessary steps!</li> <li>High-tech is not necessary! Focus on helping your users so they understand what you want from them. The latest gadgets distract and sometimes throw barriers for easy use.</li> <li>Ensure that users can communicate with the right tools.</li> <li>Organize community events and meetings.</li> <li>Explain why content contribution is important to the organization.</li> <li>Use gamification with goals to encourage positive behavior.</li> <li>Make sure the platform is inviting.</li> </ol><p><br /> Plek Social Intranet tackles precisely these issues. User-friendliness is our top priority.</p> <p>Our intranet consultants advise clients on the communication strategy and process changes when launching Plek. While the application works easily, there is still need of incentive to encourage employees to use Spot. Our golden rule, an empty platform is not attractive: messages to respond to, conversations and groups are a must for a vibrant intranet. Just look at Wikipedia!</p> 17 October 2013 Justus https://plek.co/1